Activate Group Limited

Strategic Account Manager, Insurance

Activate Group Limited

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

Swift

About the role

  • Own and manage strategic relationships with major insurance clients.
  • Understand client business models, claims processes, and strategic priorities to tailor solutions.
  • Lead service reviews, performance reporting, and contract renewals.
  • Identify opportunities for account growth, service enhancement, and innovation.
  • Collaborate with internal teams (claims, operations, customer service) to ensure service delivery meets SLAs and client expectations.
  • Act as an escalation point for complex issues, ensuring swift resolution and client satisfaction.
  • Monitor market trends, regulatory changes, and competitor activity to inform client strategy.
  • Support the development of bespoke accident management solutions for insurance partners.

Requirements

  • Proven experience in account management or client services within the insurance or accident management sector.
  • Strong understanding of motor claims, FNOL, and repair networks.
  • Excellent stakeholder management and communication skills.
  • Commercial awareness and ability to identify growth opportunities.
  • Experience in presenting to senior stakeholders and managing strategic partnerships.
  • Proficiency in CRM systems and reporting tools.