Account Manager

• Own and manage strategic relationships with major insurance clients.
• Understand client business models, claims processes, and strategic priorities to tailor solutions.
• Lead service reviews, performance reporting, and contract renewals.
• Identify opportunities for account growth, service enhancement, and innovation.
• Collaborate with internal teams (claims, operations, customer service) to ensure service delivery meets SLAs and client expectations.
• Act as an escalation point for complex issues, ensuring swift resolution and client satisfaction.
• Monitor market trends, regulatory changes, and competitor activity to inform client strategy.
• Support the development of bespoke accident management solutions for insurance partners.

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