Action1

Human Resources

• Participate in the end-to-end recruitment process, ensuring we hire top talent aligned with our values.
• Develop and implement strategies to enhance employee experience and promote engagement at all levels.
• Conduct comprehensive onboarding and orientation sessions to ensure seamless integration of new hires.
• Address employee relations matter by providing guidance and support to employees and managers.
• Ensure compliance with employment laws, regulations, and internal policies.
• Continuously assess and improve HR policies and procedures to boost organizational effectiveness.
• Facilitate professional development and training opportunities that empower employees to grow and excel.
• Support international compensation & benefits, ensuring fairness, competitiveness, and compliance across regions.
• Organize and coordinate company events and HR-related initiatives.
• Support HR Operations, including drafting and maintaining APIs (policies, processes, and internal documentation) to support clarity and consistency.
• Apply a strong analytical and structural mindset, with an obsession for building, improving, and optimizing HR frameworks and processes.

Senior HR Business Partner

Support Engineer

• **Key responsibilities:**
• - Provide timely, efficient technical support with prompt responses to customer inquiries.
• - Troubleshoot and resolve customer issues via phone and other communication channels.
• - Follow up with customers post-troubleshooting to ensure full product functionality.
• - Collaborate with the engineering team to address complex technical challenges.
• - Work closely with the product team, incorporating customer feedback into product improvements.
• - Build and maintain an internal knowledge base with useful guides and solutions.
• - Continuously refine and enhance the customer support process for better efficiency.
• - Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams.
• - Participate in customer meetings when needed to troubleshoot and resolve issues directly.

Technical Support Engineer

Web Designer

• **What you'll do:**
• - Design and create engaging visuals for webpages, landing pages, banners, presentations, and event materials.
• - Design infographics, email templates, social media content, and promotional materials.
• - Collaborate with the marketing team to ensure consistent branding and messaging.
• - Develop custom illustrations, icons, and visual assets.
• - Stay updated on design trends and industry best practices.
• - Develop and maintain the visual identity of the company’s digital products, ensuring a consistent look and feel across all platforms and devices.
• - Building and maintaining a design system in Figma.

Product Marketing

• **What You’ll Do**
• - **Craft compelling messaging and positioning** for our platform and new feature releases.
• - **Create customer-facing materials** like product one-pagers, datasheets, solution briefs, sales decks, competitive comparisons, and more.
• - **Partner with product and engineering** to deeply understand our technology and translate it into business value.
• - **Support the sales team** with enablement resources that help accelerate deals and increase win rates.
• - **Contribute to product launches**, including narrative development, asset creation, and go-to-market alignment.
• - **Potentially serve as a speaker** or subject-matter contributor in webinars or thought leadership initiatives.

Product Marketing Manager

Public Relations

• - Developing PR strategies to establish the company as an industry leader
• - Supervising and/or implementing a range of PR activities, such as:
• - Obtaining media coverage
• - Coordinating collaboration with the PR agency
• - Providing rapid responses to emerging news, incidents, or crises
• - Coordinating research and survey reports
• - Pursuing industry awards
• - Crafting customer success stories

PR Manager

Performance Marketing

• Own the end-to-end execution of multi-channel marketing campaigns (email, paid, social, content syndication, webinars, events, etc.) that drive pipeline and revenue.
• Partner closely with marketing and sales teams to craft compelling campaign narratives and offers.
• Develop campaign calendars, set clear goals, and manage timelines to ensure flawless execution.
• Analyze campaign performance, generate actionable insights, and optimize for continuous improvement.
• Ensure campaigns are aligned with the buyer’s journey, personas, and overall marketing strategy.

Campaign Manager

Backend Engineer

• **What you'll do**
• - Design, develop, and maintain a robust, efficient, and secure cross-platform agent in modern C++.
• - Ensure seamless functionality and consistent behavior across Windows, Linux, and macOS environments.
• - Build integrations with OS-level APIs and services related to patching, system info gathering, and task execution.
• - Optimize agent performance for different platforms and deployment scenarios.
• - Handle communication with the cloud backend using secure and efficient protocols.
• - Stay current on system security best practices and OS updates that affect agent behavior.

Senior C++ Developer

Account Manager

• **Ready to become a champion for Action1 Channel Sales in the United Kingdom?**
• As a Channel Account Manager, you'll **team up** with amazing resellers and our sales team to introduce Action1 subscriptions to new customers. **We'll equip you** to find the ideal partners, qualify leads, close deals, and help them **boost their revenue** alongside ours. **Your focus will be on building strong, long-lasting relationships** with these partners, making sure they thrive with Action1 for years to come.

Channel Sales Account Manager

• Develop and maintain frontend part of the product
• Develop API and backend for a high-load product with numerous endpoints
• Write unit and integration tests for both frontend and backend
• Refactor code and improve application performance

Full-Stack Developer – Node.js, JavaScript, TypeScript

• Develop API and backend for a high-load product with numerous endpoints
• Optimize SQL queries to handle billions of data
• Do code optimization to support many connections
• Make the world more cyber secure every day!

Back End Developer, Node.js, SQL

• **What you'll do:**
• - Provide timely, efficient technical support with prompt responses to customer inquiries.
• - Troubleshoot and resolve customer issues via phone and other communication channels.
• - Follow up with customers post-troubleshooting to ensure full product functionality.
• - Collaborate with the engineering team to address complex technical challenges.
• - Work closely with the product team, incorporating customer feedback into product improvements.
• - Build and maintain an internal knowledge base with useful guides and solutions.
• - Continuously refine and enhance the customer support process for better efficiency.
• - Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams.
• - Participate in customer meetings when needed to troubleshoot and resolve issues directly.

Product Manager

• Conduct customer interviews, market analysis, and competitive research
• Identify and validate use cases, pain points, and opportunities
• Translate business needs into clear problem statements and solution hypotheses
• Own feature definitions, requirements documentation, and acceptance criteria
• Scope releases and maintain the product roadmap in alignment with leadership
• Collaborate with engineering through development, testing, and iteration
• Build simple UI mockups or wireframes in tools such as Figma/Jamboard
• Partner closely with Sales, Marketing, and Customer Success to surface feedback
• Support go-to-market planning for new releases
• Present product updates, roadmap changes, and insights to internal stakeholders
• Monitor product KPIs and usage patterns
• Identify opportunities for adoption, expansion, retention, and customer satisfaction
• Contribute recommendations for continuous improvement

• Partner directly with founders and leadership to define long-term product strategy
• Connect high-level vision to execution across research, prototyping, and delivery
• Conduct deep market, customer, and competitive research to inform direction
• Prioritize opportunities based on business impact, customer value, and feasibility
• Own large product areas end-to-end: discovery, strategy, planning, specification, rollout
• Write detailed functional specifications and technical requirements
• Create UI wireframes, user flows, and mockups when needed
• Lead engineering squads by providing clarity, prioritization, and guidance
• Manage product lifecycle from incubation through scale
• Build strong relationships with customers to continuously validate ideas
• Surface insights across sales, customer success, marketing, and support teams
• Present product updates to senior leadership, including rationale and expected outcomes
• Support go-to-market efforts and product launch readiness
• Monitor and interpret product metrics to drive adoption, expansion, and retention
• Recommend changes to UX, onboarding, or workflows based on customer data
• Drive experimentation and iteration to validate assumptions and improve product performance

Senior Product Manager

Account Executive

• Own and exceed a personal revenue quota by driving high-quality opportunities through the full sales cycle to close.
• Develop and manage a healthy pipeline through both inbound qualification and proactive outbound prospecting.
• Lead technical and business discovery to understand customer environments, pain points, and integration requirements relevant to Action1.
• Deliver tailored product demonstrations and value-focused presentations, partnering with a technical engineer as needed for advanced scenarios.