Actian

Sales Engineer

• Be a technical guide on all aspects of Actian – with a primary focus on AI and Data Analytics becoming the Subject Matter Expert (SME) Sales Engineer for AI Databases within Actian.
• Collaborate with the Sales team to find and close new business opportunities
• Provide strategic pre-sales support for sales activities including needs analysis, technology review, requirements definition, and scoping
• Create and deliver world-class product presentations and demonstrations to meet prospect, customer, or internal needs
• Work with customers on proof-of-concept projects in a competitive environment
• Maintain deep understanding of competitive and complementary technologies and vendors and how to position Actian in relation to them
• Provide guidance on how to resolve customer-specific technical challenges
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Actian’s products and marketing.
• Become an expert in our products’ features, benefits, presentations, and application to customer needs
• Provide proactive support to customers and prospects with the goal of facilitating sales
• Establish and maintain positive customer relationships, and follow-up on opportunities
• Be the customer advocate and liaison for product management and development
• Other related duties as assigned

Senior Sales Engineer, Vector Database

Chief Marketing Officer

• Positioning and messaging including the modernization AI-inside-the-database narrative for legacy database buyers making long-overdue infrastructure decisions, and cross-sell narrative that makes database customers the starting point for the broader Actian portfolio. Own the messaging that gives sellers a reason to go wider in every account
• Monthly product launches end to end: from launch messaging through full BOM delivery, coordinated across product management, web, design, and sales enablement
• Field enablement content: datasheets, pitch decks, prospecting guides, SDR sequences and training presentations and videos
• Creation of MOFU and BOFU content for demand generation and cross-sell programs
• Content and enablement for global user days, events, PR, and analyst briefings

Product Marketing Director, Database Solutions

Ecommerce

• Design and prototype AI-powered customer experience touchpoints, including agentic workflows, intelligent chatbots, and AI-assisted self-service interactions across the customer lifecycle
• Identify opportunities to embed AI into key customer journey moments to reduce friction, improve discoverability, and increase customer self-sufficiency
• Collaborate with marketing, sales, product, engineering and customer success teams to translate AI capabilities into intuitive, customer-centered experience concepts
• Map and analyze the full customer journey across Actian’s digital ecosystem including web, community, support, onboarding, and self-service channels to identify gaps and prioritize high-impact improvements
• Design connected, cohesive digital experiences that help customers more easily find what they need and derive value faster
• Champion a consistent experience layer across Actian’s diverse product portfolio, ensuring customers have a unified sense of engagement regardless of which product they interact with
• Design self-service and digital-first customer experiences that support Actian’s product-led growth motion, including trial activation, onboarding flows, and in-journey guidance
• Partner with the CX strategy team to shape experience concepts for new product launches and emerging go-to-market approaches
• Identify where customers get stuck or drop off in self-service flows and design interventions that improve conversion and retention
• Develop high-quality CX design artifacts including journey maps, service blueprints, experience briefs, wireframes, conceptual prototypes, and storyboards that translate strategy into actionable direction for cross-functional teams
• Plan and facilitate design thinking workshops with stakeholders from Product, Marketing, Customer Success, Sales, and IT to surface insights and co-create experience solutions
• Translate customer research, behavioral data, and competitive benchmarks into prioritized, actionable experience improvements
• Define clear success metrics for each CX initiative and track improvements against key experience indicators such as self-service resolution rates, time-to-value, customer satisfaction, and digital engagement
• Build a track record of demonstrated CX impact connecting design decisions to measurable business and customer outcomes
• Present findings, designs, and results clearly to senior leadership, making the business case for CX investments

Senior CX Designer, AI & Digital Experiences

Full-stack Engineer

• Oversee the entire ticket lifecycle from initial triage to verified production deployment.
• Ensure all incoming escalations are immediately assigned to an owner with zero gaps in response times.
• Enforce a structured assessment of every issue to verify reproducibility, severity, workarounds, and whether it is a true defect or a feature gap.
• Organize and optimize the rolling, staggered schedule for engineers rotating into the squad from feature teams.
• Ensure rotating engineers maintain full ownership of their assigned tickets until resolved, even after their rotation cycle ends.
• Guide the rotating team through deep-dive debugging of the Actian Data Intelligence Platform.
• Lead the engineering response during critical, high-severity platform outages to drive rapid resolution.
• Act as the primary link between Engineering, Support, Customer Success, and Product teams, joining customer calls when high-level technical input is needed.
• Track and report on key operational metrics (Response Time, Qualification Time, Ready State) to eliminate bottlenecks.
• Track fixes through the CI/CD pipeline to confirm they are successfully deployed live to production.

Sustaining Engineering Lead

Marketing

• Develop and execute a regional market-entry and account-based marketing plan to drive lead generation, conversion, and pipeline growth in close collaboration with the AMER sales team.
• Act as the primary marketing liaison to Sales, maintain regular communication to align goals, share updates, and gather feedback.
• Build the market-entry strategy based on overall marketing strategy, sales input, available budget, and marketing capabilities.
• Earn trust and provide guidance to Sales on how to best leverage marketing programs and resources.
• Own the regional marketing plan in partnership with Sales, ensuring alignment and shared accountability.
• Collaborate across marketing organization to ensure AMER priorities are reflected in broader campaigns and initiatives.
• Plan and execute field marketing activities including events, webinars, digital campaigns, and email marketing — coordinating with agencies and the global marketing team where needed.
• Monitor and report on campaign performance, drawing insights to improve future efforts.
• Advocate for regional needs in global integrated campaign planning, contributing local market insights and trends.
• Adapt corporate programs and content for AMER audiences to ensure local relevance and impact.
• Support strategic account initiatives by aligning marketing efforts to account goals, helping shape and implement an Account-Based Experience (ABX) approach.
• Identify and manage customer advocacy opportunities, working with internal and external stakeholders to capture compelling customer stories.
• Lead AMER-based trade show planning and logistics.

Senior Sales Engineer, Vector Database

Product Marketing Director, Database Solutions

Senior CX Designer, AI & Digital Experiences

Sustaining Engineering Lead

Americas Field Marketing Manager