ActBlue

Principal, Program and Operations Management

ActBlue

full-time

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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Salary

💰 $144,000 - $216,000 per year

Job Level

Lead

About the role

  • Lead strategic, executive-sponsored program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for the efficacy of strategy across multiple workstreams and functions.
  • Contribute to the development of ActBlue's multi-year operational roadmap, translating executive and organizational strategy into actionable program plans and guiding execution across the organization.
  • Drive execution across multiple departments, coordinating interdependent projects and ensuring alignment with long-term priorities.
  • Facilitate cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization.
  • Reconcile multiple and diverse stakeholder perspectives to drive business results, consistently considering ActBlue's practices, historical context, and stakeholder needs in decision-making.
  • Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization.
  • Build and manage detailed program plans, including timelines, budgets, milestones, and resource allocation strategies.
  • Identify and mitigate program risks, proactively resolving issues and navigating tradeoff decisions with senior stakeholders.
  • Serve as a strategic thought partner to executive leaders, providing insight and analysis on program performance, organizational trends, and continuous improvement opportunities.
  • Foster stakeholder alignment, bringing together diverse perspectives and leading through influence in high-stakes, high-visibility contexts.
  • Mentor and support project managers and team leads, modeling high-quality professional development practices and fostering a team culture grounded in DEI principles.
  • Continuously evaluate programs using data and stakeholder feedback, adapting strategies and approaches to improve impact and efficiency.

Requirements

  • Minimum of 8-10+ years of deep, specialized experience in cross-functional program or project management
  • Proven track record of supporting and advising executive leadership in a dynamic, fast-paced environment
  • Ability to introduce tooling into the program management process (AI, AirTable preferred)
  • Strong knowledge of project management methodologies and tools and experience managing complex projects and programs.
  • Demonstrated ability to define KPIs, benchmarks, and success metrics for complex, high-visibility initiatives and to hold accountability for outcomes with long-term organizational impact.
  • Excellent leadership and team management abilities.
  • Strong analytical skills with the ability to synthesize complex information and present it clearly.
  • Excellent verbal and written communication skills, with the ability to influence and build relationships at all levels
  • High emotional intelligence and discretion, particularly in handling sensitive or confidential information
  • Ability to think strategically and develop long-term plans and ability to make sound decisions under pressure.
  • Exceptional organizational and time management skills.
Benefits
  • Flexible work schedules and an unlimited time-off policy
  • Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability
  • Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
  • Dependent and health care flexible spending account options
  • Employee Assistance Program (EAP) benefits for employees
  • Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
  • A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
  • Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
  • Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementKPI definitionbenchmarkingrisk identificationresource allocationdata evaluationstrategic planningcomplex project managementcontinuous improvement
Soft Skills
leadershipteam managementanalytical skillscommunicationinfluenceemotional intelligencedecision-makingorganizational skillstime managementcollaboration