Construction Project Coordinator
McGrath RentCorp
PMP
WalkMe Implementation Project Manager
Acquis Consulting Group
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget
- Effectively manage project risks and provide regular status updates to all involved parties
- Work closely with customer application owners to understand business objectives, pain points, and end-user needs
- Partner with business stakeholders to gather requirements and design effective WalkMe solutions
- Provide expert advice and recommend WalkMe solutions that align with goals and improve user experiences
- Build WalkMe content within the editor based on customer-approved use cases
- Foster cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders
- Conduct WalkMe editor administrator training and analytics training sessions for customers on WalkMe best practices
- Identify and resolve issues related to WalkMe implementation across different platforms and devices
- Provide ongoing support and optimize WalkMe use cases
- Stay updated with the latest trends and advancements in WalkMe and digital adoption technologies
Requirements
- WalkMe certification
- Proven, multi-year experience with WalkMe implementations
- Strong project management, change management, communication, facilitation, and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Attention to detail, ensuring WalkMe elements are visually appealing and user-friendly
- Problem-solving skills, capable of troubleshooting WalkMe implementation issues
- Strong understanding of user behavior and how to improve user engagement through WalkMe
- Familiarity with HTML, CSS, and JavaScript to customize and integrate WalkMe elements
- Analytical mindset, capable of interpreting data to optimize WalkMe implementations
- Experience in SAP Products (S/4 HANA, Concur, Ariba, SuccessFactors) and Workday preferred
- Enable Now experience is a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
WalkMeHTMLCSSJavaScriptproject managementchange managementtroubleshootingdata analysisuser engagement optimizationWalkMe content creation
Soft skills
communicationfacilitationstakeholder managementattention to detailproblem-solvingcross-functional collaborationtime managementadaptabilitycustomer focusanalytical mindset
Certifications
WalkMe certification
