Acosta

Sales

• Develop and maintain positive relationships with business stakeholders
• Achieve weekly and monthly sales goals, and weekly event scheduling and activation goals
• Schedule calls and identify and execute additional marketing tactics
• Pre-promote events and offers
• Establish clear communication between clients and customers, and internal client teams
• Administrative duties include but are not limited to event recapping, finance management and sales reporting
• Ideal candidates will possess prior sales experience in related fields
• Possess a strong work ethic
• Solid organization, communication and interpersonal skills are imperative
• Full time availability if needed

Sales Specialist

Manager

• Lead, coach, mentor, and develop a remote field team to drive sales, brand awareness, and market share.
• Serve as the dedicated expert ensuring each team member’s success in client service, sales targets, and service order execution.
• Act as liaison between representatives, management, and clients—overseeing day-to-day deliverables, promotions, and assignments.
• Ensure success across several states covering dozens of retail locations, anchored by measurable KPIs.
• Ensure compliance with company policies and procedures across all regions/markets.
• Maintain strong relationships with your team and all stakeholders.
• Use analysis skills to demonstrate results and hold teams accountable.
• Recruit top talent to fill vacancies where applicable.
• Lead with enthusiasm and adaptability.
• Travel locally and regionally (up to 80% weekly)
• Flexibility to work weekends/holidays aligned to client sales targets and peak volumes.

Regional Manager

• Be the Expert: Provide top-tier product and service support to consumers, retail partners, and technicians.
• Drive Growth: Act as a trusted consultant, guiding customers through product features to help them select the perfect appliance for their home. You will leverage your expertise to educate consumers on warranties and extended service plans, transforming routine inquiries into high-value sales opportunities.
• Solve Problems: Manage parts orders, field stock maintenance, and technical inquiries with speed and precision.
• Innovate: Help us get better by enhancing Standard Operating Procedures (SOPs) and supporting fresh projects.
• Build Relationships: Manage consumer profiles and product registrations to ensure every Whirlpool owner feels like a VIP.

Sales and Service Coordinator

• Be the Expert: Provide top-tier product and service support to consumers, retail partners, and technicians.
• Drive Growth: Act as a trusted consultant, guiding customers through product features to help them select the perfect appliance for their home.
• Solve Problems: Manage parts orders, field stock maintenance, and technical inquiries with speed and precision.
• Innovate: Help us get better by enhancing Standard Operating Procedures (SOPs) and supporting fresh projects.
• Build Relationships: Manage consumer profiles and product registrations to ensure every Whirlpool owner feels like a VIP.

Bilingual Sales & Service Coordinator

• Support internal business planning and GTM channel management for Pixel and wearables
• Support and run our weekly forecasting process for the Pixel and wearable business including tracking status of key sales activities and promotions, NPI and run rate business trends that may influence our outlook, and reflect the trend into weekly sell out forecast
• Work with the sales team as needed to track latest promo plan in promo calendar, performance from promotional activities and actualize the run rate as well as required budget spend
• Support compliance management for RIB governance, finance V reconciliation
• Data, performance tracking (for sales volume and budget spend) and Reporting
• Ensure and develop ongoing reporting to ensure that our baseline data - customer/channel mappings, pricing and distribution mapping are all clean so our business can operate successfully
• Regular running of key reports for the team, ensuring data accuracy and finding key insights in the data to share with the team
• Track key performance metrics - forecast, budget planning, budget spend across the team
• Perform large scale data analysis and modeling to identify trends and efficiency opportunities
• Provide ad hoc reporting and analyses efficiently and accurately
• Support team to generate various cuts of data, template based on business reporting needs
• Tools and systems: Drive efficiencies into the business tracking and monitoring progress by automating the process, tools and building new reporting views and automated dashboards via Tableau

Senior Sales Effectiveness Analyst

QA Engineer

• ● Ensuring that quality assurance methods and standards are maintained**● QA web content such as bilingual French and English copydecks. Also conduct accessibility compliance with WCAG 2.2, spelling and grammar checks across website content**● QA graphic layouts such as banners, images and graphics optimization and quality. Text layouts and formats, alignment of elements and colour accuracy**● QA usability and browser compatibility such as platform and cross-browser testing**● QA legibility of font sizes, links, and underlining plug-in performance. Also the overall usability responsive and cross-device testing using BrowserStack or Google Chrome.**● Identifies, investigates, reports and tracks issues to closure with designer, copywriters and developers**● Complete functional, performance and User Interface Testing, such as testing user friendliness

Front End Quality Assurance Analyst

Customer Success Manager

• Own and effectively manage all aspects of client and project-specific budgets, including working with clients to ensure on-time payments for work completed.
• Develop new clients at the national or regional level, partnering with Business Development to identify opportunities and grow pipeline.
• Responsible for establishing, growing and maintaining sound existing client relationships.
• Understand client needs and proactively provide updates, project results, insights, reporting, and additional knowledge to grow the relationship.
• Create sales tools 'strategy/decks/success stories' for use across all CROSSMARK business units.
• Continually grow knowledge of the industry, market, client and customers to most effectively sell our services.

Client Engagement Manager

Human Resources

• Serve as the primary HR contact to Department Head(s) and Senior Leaders of your assigned Business segment, business unit and operating units on all HR programs
• Regularly provides HR status updates to the HR Management team
• Interact with all levels of the organization including managers, employees, and HR colleagues to ensure timely and effective delivery of HR services in supporting business initiatives.
• Assist on special projects and new program development as needed
• Facilitate in meetings where emotions may be high
• Manage multiple assignments/tasks concurrently in a matrix management environment

Human Resource Business Partner

• Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.
• In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
• Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Customer Manager – Natural Channel

Administration

• Manage all LOA, Return to Work and Accommodation requests, including FML, PLOA, MLOA, STD, LTD, and ADA LOAs; to make determinations based on state and federal regulations; and to ensure that on-going claim management is within company service standards and industry best practices.
• Review PLOA and ADA claims to determine eligibility, certification in compliance with state and federal regulations, review medical documentation to determine validity of clinical information, and to determine medical necessity.
• Ensures coordination of efforts at each stage in the LOA process including the Return to Work process and Accommodation requests.
• Identifies action plan; manage Return to Work process; and makes timely case decisions. Communicates decisions and on-going expectations with claimants and supervisor.
• Main contact for disability and ADA carriers, as well as physicians, associates, supervisors and HRBPs. Educate and train the field on LOA process to ensure compliance.
• Tracks and codes documentation in accordance with internal workflow processes.
• Stays abreast of related regulatory policies.

LOA Administrator

Account Manager

• Develop and execute growth plans based on strategic intent set by VP/MD & Client.
• Provide direction to Customer Managers to optimize annual/quarterly Client business plans.
• Act as key point of contact for regional client leadership to deliver consistent experiences and outcomes.
• Drive the Business Planning process in collaboration with cross-functional partners.

Business Account Manager – IV

Operations

• Assist the Client Operations Manager with creating projects
• Monitor fieldwork
• Write reports and invoicing clients
• Compile store lists, target lists and product lists
• Obtain project billing codes and fulfillment identification numbers
• Create project information documents and train Field Support agents
• Develop plans to deliver quality execution and partner with Quality Assurance team members to ensure desired outcomes
• Load projects into360, according to established rules and guidelines
• Monitor field execution and take appropriate actions to ensure quality work is completed on time
• Communicate verbally and in writing with Field associates and internal team members
• Pull reports from Axis or SSRS
• Assist with the invoicing process

Operations Coordinator

Analyst

• Develop expertise in commercial systems, such as Salesforce CRM/CPQ, Conga, the Client Profitability model, and the Revenue Pivot.
• Support analyses for process improvement and/or growth opportunities within the Commercial team or Omnichannel organization.
• Analyze and review existing commercial relationships, identify opportunities to improve rates/terms, and develop an approach to address account owners.
• Manage rate-improvement initiatives with the appropriate leaders, verifying that all deal details are complete and ready for evaluation and approval.
• Ensure the data entry and accuracy in various Salesforce applications for deals in process and once deals are complete.

Commercial Analyst

Director

• Develop and maintain consistent communication and rapport with clients and customers to address opportunities and expectations.
• To implement and manage client objectives.
• Provide leadership, motivation, and direction to the Retail Team to meet goals.
• To oversee and coordinate retail deployment to maximize retail effectiveness.
• To formally evaluate and perform periodic evaluations of the Retail Team’s performance on sales and merchandising objectives and to continue the development of the personnel.
• Recruit and select members of the Retail Team.
• Develop retail activity cost analysis to determine profitability of clients.
• Deliver scheduled reports against key, pre-determined metrics on the retail business as determined by the business “owners”.
• Identify key business insights from the reports being delivered and other available data, such that the “business” can determine areas of greatest opportunity.
• Create and present interview presentation material as requested.
• Maintain connection with the Client and Customer teams to ensure that reports and analysis being delivered to the clients are meaningful and insightful.
• Meeting the physical requirements – listed below
• Other duties as assigned

Senior Director, C-Store

• Lead and support a national team of sales representatives to deliver exceptional merchandising, product demonstrations, training, and market insights.
• Boost sales performance by broadening our channel’s presence and ensuring full market coverage.
• Build, review and adjust territories to align with the client’s evolving needs.
• Operationalize new product launches across key accounts nationwide.
• Analyze data, create reports, and develop actionable plans to identify growth opportunities.
• Ensure timely delivery of weekly and monthly reporting requirements.
• Equip the field team with tools and resources for flawless execution.
• Coordinate cross-functional tasks while maintaining accountability for overall results.
• Thrive in a matrix environment, managing multiple stakeholders effectively.
• Demonstrate professional business acumen and strong communication skills (written and verbal).
• Exhibit flexibility and adaptability in a fast-paced environment with meticulous follow-up.
• Apply strong leadership skills to prioritize, problem-solve, and multi-task under pressure.