Acosta

Manager

• Deliver principal goals in volume, share, and sales fundamentals for assigned customers at the lowest possible cost.
• Maximize company revenue through brokerage, commissions, and bonuses while overseeing manufacturer expenditures and operating within budget.
• Develop and sell strategic Customer Business Plans. Align cross-functional teams to execute in-store presence and business objectives.
• Serve as the primary contact for principal-specific issues. Build and maintain strong relationships with customers, principals, and trade partners.
• Identify and pursue new business opportunities.
• Manage trade-marketing funds in accordance with company and principal policies.

Senior Business Manager – C-Store

Director

• Serve as the primary point of contact to Acosta clients.
• Coordinate strategic development, creative development, media plans and tactical execution for client’s brand(s).
• Facilitate communication, presentation and creation of promotional campaigns.
• Seek available funding through brand or trade to drive consumer initiatives.
• Proactively define new and innovative opportunities to maximize client volume, profitability and brand equity.
• Assist in development, analysis, and implementation of client’s sales and marketing objectives.
• Work with Acosta business units to deliver seamless, cross-business services.
• Understand the Client sales and marketing strategies, providing proactive diagnosis and recommendations where opportunity exists.
• Build and enhance national programs leveraging Acosta’s client and customer portfolio.
• Responsible for managing, influencing, and expanding client relationships.

Director, Client Development

• Achieve Sales Goals: Deliver principals’ volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Strategic Communication: Communicate principals’ priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met.
• Leadership and Reporting: Report directly to the General Manager or Team Leader, managing and participating in the development, design, and presentation of Acosta introduction to new principals.
• Relationship Building: Develop and maintain strong relationships with principals and customers, proactively communicating with key principals to foster collaboration and success.
• Team Collaboration: Coordinate ongoing communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives such as new product introductions, selling drives, and contests.
• Market Insight: Coordinate principals’ market visits and key account calls, utilizing your knowledge of customer, market, and principal to successfully sell principals’ specific programs and initiatives.
• Strategic Utilization: Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers to develop conceptual sales presentations that deliver principals’ objectives.
• Feedback and Improvement: Provide feedback on the effectiveness of principals’ strategies, selling programs, and initiatives to both the principal and the General Manager, and offer suggestions on how to build organizational capacity and improve our business.
• Information Management: Maintain current account distribution information, review market pricing reports for accuracy and competitive activity, and collect and report all competitive activity.
• Skill Development: Proactively manage your personal skill development plan and share customer/manufacturer information with team members to help build organizational capacity.
• Compliance and Financial Management: Ensure all client procedures and policies are followed, achieve client proprietary system expertise to manage promotional plans and fund balances, and monitor and take corrective action as necessary in financial management, such as deductions.
• Additional Duties: Perform other duties as assigned to support the overall success of the business.

Business Manager

Outside Sales

• Develop and maintain a **Platinum Partner** **Portfolio** of a minimum of 15 accounts by calling on them every 60 days.
• **Lead, coach, **and** support** a team of Field Sales Associates in the field while completing a minimum of 8 weekly sales calls, including calls conducted alongside direct reports.
• Build and maintain relationships with key **Platinum Partner** accounts
• Execute product **presentations** and **client engagements to drive sales growth**, presenting a minimum of three clients during each **sales call**.
• Monitor and track **sales performance**, activity, and pipeline using CRM
• Manage a portfolio of **high-priority accounts** and maintain accurate customer data
• **Collaborate** with internal teams and support **company events, meetings, **and** food shows**
• Conduct weekly **performance reviews** and **provide coaching** to **improve results**

Field Sales Lead – CPG

Customer Support

• Manage vendor orders and ensure accuracy of pricing
• Confirm vendor commitments and prevent financial deductions
• Interact with vendors, customers, and managers effectively
• Utilize organizational and communication skills to handle administrative tasks

Sales Support Representative

• Understand Business processes and identifies improvement opportunities in Application, Process, and Service. Recommends products and services that will ensure business objectives are met.
• Primary point of contact for business partners for the areas responsible.
• Supervise support and development team members through hiring, performance appraisals, pay rate reviews, delegating, promoting, coaching, counseling, and terminating as needed.
• Manages production support activities and daily operations for major systems and related subsystems to ensure their integrity.
• Respond to incidents, problems and events in the application production environment and drive resolution of the root cause of problems.
• Implement and follow the IT infrastructure library process framework.
• Manage and provide direction for the Support Services Team in support of business operations.
• Supports the development of the appropriate service culture within the internal and external delivery teams.
• Provides governance of Application Support Services in a Managed Services model with SLA, if needed.
• Documents each application and produces a maintenance plan to ensure high availability and planned change control.
• Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures.
• Develop, implement, and adhere to a code promotion process that will ensure that applications meet business requirements and systems goals, and fulfil end-user requirements.
• Collaborate with cross functional IT team members and leaders to deliver business objectives.
• Overall responsibility of application and integration design for the application and business areas.
• Ensures applications have agreed disaster recovery, data backup, and archiving plans.
• Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems and processes.
• Develop, distribute, and coordinate the appropriate reporting mechanisms, procedures, or disciplines required to create and maintain and environment of continuous improvement.
• Partner with Project Management team, as needed, in delivering projects successfully. Deliver small to medium sized projects.
• Other duties as assigned.

Manager, Oracle Fusion HCM Applications

Account Manager

• Serve as the primary point of contact for assigned clients; build trusted partnerships through clear, responsive, and proactive communication.
• Lead regular client touchpoints (e.g., weekly meetings) to review priorities, performance, upcoming initiatives, and risks; document decisions and next steps.
• Partner cross-functionally (Senior Leadership, Field Operations, Customer Service, Retail, and Reporting/Analytics) to plan, launch, and manage programs from kickoff through completion.
• Develop clear field-facing direction (instructions, job aids, timelines, and FAQs) and ensure teams have what they need to execute accurately in-store.
• Collaborate with Sales to identify and support growth opportunities, including incremental programs, expanded coverage, and value-added solutions.
• Coordinate with Operations to monitor execution quality, resolve issues, and implement corrective actions to improve compliance and outcomes.
• Track program compliance, retail trends, and KPIs; produce recurring reporting and provide insights to internal stakeholders and clients.
• Partner with Regional Managers to ensure field teams are trained, equipped, and aligned to client standards and program requirements.
• Manage frequency plans and budgets, tracking pacing throughout the month and communicating adjustments as needed.
• Conduct store visits with and without clients to support planning, validate execution, and identify opportunities for improvement.
• Work schedule follows a hybrid model (approximately 60% in-office / 40% work-from-home), based on business needs.

Senior Client Account Manager

Ecommerce

• Partner with clients to define retail marketing objectives, performance metrics, and growth strategies
• Build and maintain strong relationships with retailer marketing teams
• Collaborate cross-functionally with account teams to align in-store and online strategies to build effective marketing strategies
• Lead campaign planning, activation, and performance optimization across digital and in-store media for our clients
• Evaluate digital shelf conditions by assessing product content and performance against retailer standards and best in class benchmarks
• Be the go-to-resource on retailer marketing, helping sales teams and clients understand retailer priorities, platforms, and best practices to drive stronger share of voice in the retail environment
• Collaborate with other E-Commerce managers and directors across the organization for best practices and enhance overall service offerings
• Lead themed multi-brand marketing campaigns in collaboration with retailer marketing teams, unlocking more effective and strategic retailer marketing solutions for clients
• In partnership with retailer marketing teams, lead and host client webinars to help educate, inform, and strengthen retailer marketing alignment
• Support sales team leaders in driving new business opportunities by developing sell sheets and presenting retail marketing capabilities and resources
• Travel to meet with clients for in-person meetings approximately every 8 weeks.

Omnichannel E-Commerce Manager – CPG

• Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.
• In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
• Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Customer Manager

Account Executive

• Responsible for representing Procter & Gamble at indirect Merch Headquarters
• Selling P&G Wholesale Team plans and priorities
• Communicating retail plans and priorities to the retail coverage organization
• Achieving superior in-store presence at assigned customers
• Developing productive working relationships with key customer contacts/functions

Senior Outside Sales Representative

• Deliver principals’ volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Communicate principals’ priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met.
• Report directly to the General Manager or Team Leader, managing and participating in the development, design, and presentation of Acosta introduction to new principals.
• Develop and maintain strong relationships with principals and customers, proactively communicating with key principals to foster collaboration and success.
• Coordinate ongoing communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives such as new product introductions, selling drives, and contests.
• Coordinate principals’ market visits and key account calls, utilizing your knowledge of customer, market, and principal to successfully sell principals’ specific programs and initiatives.
• Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers to develop conceptual sales presentations that deliver principals’ objectives.
• Provide feedback on the effectiveness of principals’ strategies, selling programs, and initiatives to both the principal and the General Manager, and offer suggestions on how to build organizational capacity and improve our business.
• Maintain current account distribution information, review market pricing reports for accuracy and competitive activity, and collect and report all competitive activity.
• Proactively manage your personal skill development plan and share customer/manufacturer information with team members to help build organizational capacity.
• Ensure all client procedures and policies are followed, achieve client proprietary system expertise to manage promotional plans and fund balances, and monitor and take corrective action as necessary in financial management, such as deductions.

• Drive and deliver corporate revenue targets within the agreed timelines and budget constraints.
• Ensure principals' volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, and Shelving) are met for assigned customers at the lowest possible cost.
• Achieve goals while minimizing selling costs and maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Manage manufacturers' expenditures at the customer level efficiently.
• Create and sell comprehensive business plans, communicating principals' priorities to various managers and the retail selling organization to achieve in-store presence and business objectives.
• Establish and maintain superior business relationships with all customers, personally engaging with key decision-makers.
• Serve as the main contact for customer-specific issues, including Category Management, Consumer Shopping Behavior, and Promotions Strategies.
• Develop systems to manage trade-marketing funds in line with company guidelines and policies, aiming to minimize sales-related deductions.
• Provide guidance and support to Business Managers in managing their accounts and enhancing their understanding of principal accounts.
• Maintain exceptional relationships with principals, representing the company on key issues and leveraging multi-functional resources for business gain.
• Develop relationships with key manufacturers to uncover new business opportunities and increase principals' business.
• Apply excellent analytical skills, including Category Management, to improve business results and stay updated on industry trends.
• Demonstrate leadership qualities consistent with the company's culture, develop and oversee the performance of assigned Business Managers.
• Take on special projects as requested, ensuring all physical requirements are met.

Business Development Rep

• Manage Acosta’s corporate new business process
• Conduct research and analysis to identify potential client targets and quantify opportunities
• Develop new client presentation strategies
• Engage with Acosta’s field management across various channels and departments

Business Development Manager

Project Manager

• Managing cross functional programs to launch new hardware and driving high priority projects with established partners to achieve jointly aligned objectives and key results
• Work with up to 25 cross functional teams (Business, Marketing, Product Planning, Logistics, Finance, Hardware, Software, Apps, Legal, Compliance etc.) to deliver first-class product launches across Home (Nest) and Health (Fitbit) current and forthcoming portfolio of products
• Coordinate and diligently track deliverables for highly visible programs, supporting executional strategy and operational plan
• Drive consensus and accountability across all functions at all levels, proactively keeping all parties appropriately informed
• Develop end-to-end schedules, track key milestones, and create contingency plans for high-risk deliverables
• Support all communication priorities, risks, and schedules to leadership
• Build productive and synergistic relationships with internal cross functional teams and leaders
• Provide support and expertise to drive efficiency in overall launch operations and process.

Senior Business Manager – C-Store

Director, Client Development

Business Manager

Field Sales Lead – CPG

Business Manager

Sales Support Representative

Manager, Oracle Fusion HCM Applications

Senior Client Account Manager

Omnichannel E-Commerce Manager – CPG

Customer Manager

Senior Outside Sales Representative

Business Manager

Director

Business Development Manager

Project Manager, Hardware Product Launch Manager