Acosta

Senior Operations Manager

Acosta

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Go

About the role

  • Support the operations and processes for the Value Indirect operations organization.
  • Collaborate closely with the Value Indirect Field Sales organization from Retail Performance Managers through leadership, developing & executing on a sales strategy that aligns to the broader Value Indirect Channel strategy.
  • Be responsible for decision making in support of the field sales organization, using functional subject matter expertise and conceptual thinking skills
  • Oversee and coordinate end-to-end ownership of complex organization-level initiatives with the focus of driving core KPIs and growth of Value Indirect stores with limited oversight and direction
  • Accountable to scope, define, and introduce field support strategies, processes, best practices, and procedures while identifying potential risks & providing transformational opportunities
  • Manage daily, weekly, monthly ad-hoc reporting requests and presentation materials in support of opportunity doors, dealer, and/or field support for supported organization.
  • Lead cross functionally with both internal and external stakeholders to ensure alignment with channel priorities & long term goals. This includes, but is not limited to, Channel Management, Systems, Merchandising, Go to Channel, Training, Distribution Execution, etc.
  • Consistently deliver high quality work that fully addresses the intended criteria, goals, and objectives
  • Effectively communicate verbally and in writing to stakeholders, team members, and leadership

Requirements

  • Bachelor’s degree or four or more years of work experience
  • Six or more years of relevant work experience
  • Experience with program and/or project management
  • Willingness to travel up to approximately up to 50%
  • Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, possess obsessive attention to detail and demonstrate a sense of urgency
  • Exceptional analytical skills and ability to solve ambiguous problems and deliver results despite challenges
  • Self-motivated and able to work independently with minimal supervision
  • Experience in wireless industry
Benefits
  • Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
  • The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementproject managementanalytical skillsreportingsales strategy developmentKPI managementrisk identificationprocess improvementpresentation skillsproblem solving
Soft skills
collaborationcommunicationdecision makingadaptabilityattention to detailself-motivationtime managementurgencyleadershipindependence
Certifications
Bachelor's degree
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