Acorn Strategy

Account Manager

Acorn Strategy

full-time

Posted on:

Location Type: Hybrid

Location: Abu Dhabi • United Arab Emirates

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About the role

  • Lead the day-to-day management of assigned accounts, maintaining strong client relationships and high levels of satisfaction.
  • Oversee the development of detailed social media calendars and content plans aligned to wider communications objectives.
  • Provide confident leadership to junior team members, including delegation, oversight and mentoring.
  • Use agency systems effectively (including ClickUp) to ensure transparency and operational efficiency.
  • Support sustainable resource planning across accounts to avoid prolonged over-capacity.
  • Contribute to business development activity, including idea generation and pitch participation.
  • Proactively identify risks, issues and opportunities, resolving challenges before escalation is required.
  • Monitor budgets, scope and utilisation, maintaining financial discipline and supporting margin control.
  • Ensure all projects are delivered on time, within agreed scope and in line with agency processes.
  • Translate client strategy into clear delivery plans across social media, content and digital channels.

Requirements

  • Bachelor’s degree in Public Relations, Communications or a related field.
  • 3-5 years of account management experience in an agency environment, managing large or complex accounts.
  • Strong client servicing capability, with experience managing day-to-day relationships and delivering complex briefs.
  • Solid understanding of social media and digital channels, including content planning, platform best practice and performance reporting.
  • Strong written and verbal communication skills, with the confidence to manage client conversations and internal briefings.
  • A collaborative mindset and the ability to work closely across teams, including cross-functional collaboration.
  • Excellent organisational skills, with the ability to prioritise effectively across multiple accounts.
  • Experience managing budgets, controlling scope and working within structured operational systems.
  • Demonstrable leadership skills, including mentoring junior team members and overseeing account delivery.
Benefits
  • Be part of a global, growing organisation with exposure across multiple markets.
  • Work in a collaborative, multicultural environment.
  • Opportunity for career growth as the organisation expands.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsocial media managementcontent planningperformance reportingbudget managementscope controloperational efficiencyrisk managementbusiness developmentclient strategy
Soft Skills
client servicingcommunicationcollaborationorganisational skillsleadershipmentoringproblem-solvingprioritisationtransparencydelegation
Certifications
Bachelor’s degree in Public RelationsBachelor’s degree in Communications