ACM Global Laboratories

Account Executive

• Develop and execute regional business plan
• Maintain complete records and submit and communicate regularly with Sales Director on pipeline, performance and regional expectations;
• Secure introductory meetings from FSR and AE leads and cold calling;
• Conduct Product Evaluations;
• Build and maintain relationships through frequent touch points: in-person, electronic or email
• Coordinate across multiple DS departments (Customer Solutions, Field Services, Lab Operations, Billing, IT) to resolve complex problems and meet or exceed expectations.
• Ensuring compliance with industry regulations and company policies.
• Continuously gather and enter leads in DS database
• Preparing and presenting proposals to potential customers w/sales director approval;
• Writes contracts and pricing structures for potential and existing customers for maximum quantity sales volume.
• Ongoing follow-up and renegotiation on contract expiration.
• With approval of Sales Management and Finance;
• Participates in National Trade shows as assigned.
• Perform all other duties as assigned by supervisor/management.

Analyst

• Ensures complete study scoping, including testing requirements, facilities, and other nuances
• Provides technical details to ACM study team for study designs and updates
• Provides data support to address analytical trends or issues
• Provides consultation to clinical trials operations and external clients, as needed
• Responsible for channeling information to and from Laboratory Operations and Study Management
• Conducts investigations and assists with the implementation of corrective actions, as needed
• Investigates issues during the life cycle of the studies
• Manages low to medium complex assignments
• Assists with special projects, as needed
• Participates in cross-functional process improvement initiatives to optimize operational capabilities
• Serves as a laboratory science expert for study optimization
• Participates in quality issue investigations, documentation, and resolutions

Clinical Trials Scientific Affairs Analyst

Medical writer

• Lead the development, revision, and maintenance of complex clinical study documents
• Serve as a subject-matter expert for medical documentation
• Manage multiple rounds of internal and external document review
• Participate in client interactions during study start-up activities

Account Executive

Clinical Trials Scientific Affairs Analyst

Clinical Trials Medical Writer