ACI Worldwide

DevOps Engineer

• Supporting enterprise application development teams, primarily in Java and/or C environments on Unix/Linux platforms
• Designing, implementing, and maintaining CI/CD pipelines using tools such as Jenkins, Maven, Make, Helm, and Ansible
• Automating infrastructure provisioning and configuration using Terraform and Ansible
• Managing source code and branching strategies using Git-based version control systems (Git, Bitbucket)
• Developing and maintaining scripts using Bash, Groovy, and Python
• Working with container technologies such as Docker and container orchestration platforms including Kubernetes, OpenShift, and AKS
• Supporting deployments and operations on public cloud platforms, with a preference for Microsoft Azure
• Ensuring system reliability, scalability, availability, and disaster recovery across regions and availability zones
• Collaborating closely with development, QA, SRE, and security teams to support release management and operational readiness
• Monitoring system health and performance, troubleshooting issues, and driving continuous improvement
• Performing other duties as assigned
• Understanding and adhering to all corporate policies, including the ACI Code of Business Conduct and Ethics

Product Manager

• Define and drive the product strategy, vision, and roadmap
• Gather, validate, and manage stakeholder requirements
• Serve as the primary product and target market subject matter expert
• Define product positioning within the portfolio
• Own the product release strategy and delivery cadence
• Clearly articulate product value and positioning
• Manage the product lifecycle
• Establish and manage product financial goals
• Monitor financial and operational performance
• Comply with all corporate policies

Full-stack Engineer

• Participates in the development, testing and delivery of high-quality software/solutions.
• Creates and reviews unit, integration, system, and/or QA Test Plans/Scripts, executes test, and analyzes results.
• Participates in the research and resolution of customer reported problems.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Intern, Software Engineering

Account Executive

• Responsible for prospecting and selling the Speedpay (ACI Worldwide's bill payment solutions) products and services into the Consumer Finance segment.
• Develop a plan and manage the process of bringing the identified sales opportunities to a successful close.
• Establish relationships and secure contracts with new customers to achieve an individual annual sales quotas.
• Partner with Solution Consultants, Channel Managers and Product Specialists where required to meet customer needs.
• Maintain account and territory records, updates management on account/pipeline activity and provides accurate and timely forecast data on a consistent schedule.

Sales Executive – Consumer Finance

Business Operations

• Support the Business Unit Operations team in documenting and analyzing business processes
• Assist in identifying inefficiencies and proposing basic improvements
• Participate in stakeholder interviews and workshops
• Help prepare process maps, flowcharts, and documentation
• Collaborate closely with senior analysts to learn audit readiness methodologies
• Engage in learning opportunities to build foundational knowledge in business process analysis

Intern, Business Process

• Participating in the design, development, testing, and delivery of high-quality software
• Creating and reviewing unit and integration tests, executing tests, and analyzing results
• Supporting the investigation and resolution of customer-reported issues
• Collaborating closely with teammates in an Agile, cross-functional environment
• Performing other related duties as assigned
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics
• Understands and complies with Risk Management program requirements including identification of risks, key controls, and control testing as applicable to their responsibilities

Operations

• Improves the operational systems, processes and policies in support of the Product organization’s mission.
• Plays a significant role in short and long-term planning, including initiatives geared toward operational excellence.
• Supports management reporting and analysis.
• Understand and adhere to all corporate policies.
• Own and oversee the monthly enterprise risk management (ERM) cadence for product-related risks across merchant and banking/payment software.
• Lead the first-line compliance function within the merchant and banking/payment software line of business.
• Provide product governance and operationalization ensuring products are fully and accurately operationalized.
• Provide business operations functions for Third Party partnerships.
• Lead a small, experienced team with clarity, accountability, and consistency to provide product governance and enterprise-grade risk management.
• Perform other duties as assigned.

Director of Operations

Project Manager

• Lead and mentor a team of Project Managers Biller (Associate to Principal)
• Manage personnel which includes hiring/separation, training and development
• Conduct performance evaluations, provide feedback, and support professional development
• Develop and implement strategies to improve project delivery and team performance
• Build trusted partnerships with client stakeholders to align project outcomes with business objectives
• Monitor and enforce compliance with project delivery standards and best practices
• Prepare and present regular reports on project performance, KPIs, and other metrics to senior leadership

Manager, Project Management

Business Development Rep

• Drive net-new logo acquisition in assigned territory and achieve individual sales quota.
• Own prospect relationships, identifying and engaging key stakeholders and decision-makers at banks and payment processors.
• Act as the primary orchestrator of the sales process, coordinating internal resources to deliver compelling customer conversations.
• Maintain expert-level knowledge of customer needs in payment solutions, risk management, and fraud prevention, aligning ACI’s offerings to address business challenges.
• Identify and develop opportunities to establish ACI’s footprint, with a strong focus on PRM solution adoption.
• Maintain and update master account plans, ensuring alignment with ACI’s strategy and bringing in technical specialists as needed.
• Conduct regular customer due diligence (news, financials, competitive landscape, organizational changes).
• Provide timely updates to leadership on key developments and next steps to advance opportunities.
• Develop short- and long-term selling strategies, mapping stakeholder structures to ACI’s agenda.
• Manage the end-to-end sales cycle, from proposal through contract and post-sales support, maintaining accurate CRM records and pipeline hygiene.
• Stay current on ACI products, enhancements, and industry trends, addressing competitive pressures with informed customer conversations.
• Ensure compliance with corporate policies and risk management requirements.

DevOps Engineer

Product Manager

Intern, Software Engineering

Sales Executive – Consumer Finance

Intern, Business Process

Intern, Software Engineering

Director of Operations

Manager, Project Management

Senior New Business Developer