Senior Solution Consultant

ACI Worldwide

Senior Solution Consultant advising enterprise merchants on payment and fraud strategies for ACI Worldwide. Engaging with sales, product, and partners to drive value-led outcomes.

Posted 6/2/2026full-timeRemote • 🇩🇪 GermanySeniorWebsite

About the role

Key responsibilities & impact

Lead strategic customer engagements across the full sales lifecycle, with a focus on fraud, risk, and payment optimization strategies
Translate merchant challenges (e.g. fraud losses, false declines, conversion gaps) into data-driven value propositions and solution strategies
Position ACI’s payment orchestration capabilities to enable smarter routing, decisioning, and performance optimization
Define and articulate business outcomes, including: fraud reduction and risk mitigation, authorization uplift and revenue recovery, improved customer experience and checkout performance
Conduct consultative discovery workshops, identifying key pain points across payments, fraud, and risk domains
Design end-to-end solution approaches combining payments, fraud detection, and data intelligence
Partner with Sales and Account teams to progress and win strategic deals
Build compelling executive narratives, proposals, and ROI models
Provide thought leadership on industry trends, including fraud evolution, regulatory impacts (e.g. PSD2/3), and payment innovation
Collaborate with Product and Product Marketing to shape roadmap direction and market positioning based on customer insights

Requirements

What you’ll need

5–10+ years in one or more of the following domains: fraud & risk management (e.g. fraud detection, decisioning, chargebacks), payment intelligence / optimisation (e.g. authorisation uplift, routing strategies), merchant payments (acquiring, gateways, orchestration, wallets)
Proven experience in a consultative, customer-facing role (Solution Consulting, Pre-Sales, Advisory)
Strong understanding of fraud prevention strategies and trade-offs (approval vs risk vs customer friction)
Payment performance drivers (authorisation rates, routing, issuer behaviour)
Data-driven decisioning and optimisation techniques
Familiarity with payment orchestration platforms is a strong plus
Ability to translate technical capabilities into clear business value and outcomes
Strong stakeholder engagement and executive communication skills
Experience building ROI cases, value models, and business justifications
Ability to challenge customer assumptions and lead strategic conversations
Experience working with enterprise merchants in retail, eCommerce, or digital services
Exposure to regulatory frameworks (PSD2, SCA, etc.)
Data-driven mindset with ability to leverage analytics and insights to drive decisions
Comfortable working in complex, multi-stakeholder sales environments
Strong collaboration with cross-functional teams (Sales, Product, Marketing)

Benefits

Comp & perks

opportunities for growth
career development
competitive compensation and benefits package
innovative and collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud detectionrisk managementpayment optimizationdata-driven decisioningpayment orchestrationauthorization upliftrouting strategieschargebacksanalyticsbusiness justification

Soft Skills

consultative skillsstakeholder engagementexecutive communicationstrategic thinkingcollaborationcustomer-facing skillsproblem-solvingnarrative buildingleadershipadaptability