Accord

Manager

• Ensure continuity and quality of services by managing temporary and complex cases
• Provide person-centered case management services to individuals with disabilities, mental health conditions, or terminal illness across multiple counties
• Support new hires, stabilize cases, and advocate for individuals to achieve personal goals through community resources
• Model the mission and values of Accord
• Manage temporary cases and correct case work
• Advocate for persons supported and assist with new County Transfers
• Act as a leader on the team, offering shadow visits
• Interact professionally with interdisciplinary team members
• Meet face-to-face and remotely with individuals and their support teams to assess wellness
• Monitor Medicaid eligibility status
• Manage allocations and authorize services within the budget
• Attend all required meetings and demonstrate professionalism
• Complete documentation of all services in the electronic health record/database system

Senior Case Manager

Marketing

• Execute & define a field event plan. You will own the full event lifecycle, pre- and post-event coordination, logistics, timelines, and deliverables, while managing a full calendar of 5-7 events at any given time.
• Own our flagship User Summit end-to-end. This is the highlight of the events calendar; you will lead planning and execution in unique, standout locations that create a memorable experience for attendees.
• Design and deliver a variety of field events. From intimate executive dinners and sports suites to sponsored activations, including 3-4 marquee events per year at destinations like Deer Valley and Palisades Tahoe for top revenue leaders.
• Represent Accord at major industry conferences. You will manage Accord’s presence at the large-scale conferences we attend.
• Build integrated event campaigns. Partner with Demand Generation, Product Marketing, Content, and Sales to maximize engagement before, during, and after every event.
• Partner closely with AEs and CSMs to ensure key customers & prospects are included in the appropriate events.
• Manage all event-related tasks, including securing invites, gifting, booth logistics, sponsorship deliverables, budget tracking, and coordination of attending staff.
• Support the GTM team attending events by providing clear expectations and timelines, and ensuring all event requirements are delivered.
• Coordinate with marketing to ensure events are aligned with goals and messaging, maximizing attendance, engagement, and results.
• Track and analyze key metrics (ROI, meetings booked, and deals created), providing detailed results to demonstrate event effectiveness and inform future strategy.
• Track expenses and ensure all events are delivered on time and within budget.
• Bring creative ideas to life. You will have the opportunity to shape the creative vision for events from concept through execution, ensuring a consistent and compelling brand presence that differentiates Accord.
• Travel as needed to support execution and on-the-ground logistics (estimated 2-3 trips per quarter).

Field Marketing Manager

General

• You remove barriers, you create relationships, and you are the key to helping others find success in their lives.
• You want to work in an ever-changing environment where each day is different!
• You are organized and passionate about helping people.
• You like flexibility, working both remotely and in person, willing to help out on nights/weekends on occasion
• You like problem solving and enjoy a good challenge.
• Hold a caseload of individuals whom you get to know, support, and champion.
• Provide flexible, individualized employment supports, offering employment services in three different areas: Exploration/Discovery, Development, and Support.
• Engage in communication with support teams, planning, and represent Accord.
• Attend meetings, advocate for the person you serve, and provide them with training.
• You will become credentialed in the MN Employment Services field.
• Go to the job sites and support the person when needed.
• Organize the details - help schedule, set up transportation, talk with employers, etc.
• Write reports, and maintain licensing requirements.
• You will explore, develop, and use your creative talents to help people find work.

Senior Case Manager

Field Marketing Manager

Employment Specialist