Accord

Manager

• Lead a high-performing team delivering person-centered case management services
• Implement Leadership, Management, and Accountability (LMA) practices to align goals and performance
• Execute productivity strategies, set expectations, monitor performance, and achieve productivity goals
• Implement and maintain employee retention strategies
• Manage relationships with business partners and external stakeholders
• Serve as subject matter expert in case management ensuring compliance and quality
• Apply Entrepreneurial Operating System (EOS) to align training with business objectives
• Supervise approximately 15 employees; meet regularly and provide feedback
• Shadow/observe employees at least twice annually to measure competency and provide feedback
• Ensure compliance with contractual requirements, licensure regulations, Agency policies
• Manage productivity and meet or exceed billing standards
• Address employee performance concerns and coordinate with senior leadership and Human Capital
• Collaborate with Continuous Improvement team on quality, audits, and training
• Manage employees across multiple counties and travel locally with limited overnight travel
• Lead team meetings, interview and hire staff, manage outreach and community partnerships
• Complete documentation of billable services within 1 business day and report incidents as mandated reporter
• Monitor program expenses and approve expenses for direct reports

Manager, Case Management

Events

• Accord is HIRING for Employment Specialists and looking for you to join our team!!
• WHAT: Join our virtual hiring event and hear more about being an Employment Specialist at Accord. We'll talk about what the role includes, have current employees available to share their story and coordinate same-day interviews for anyone interested.
• WHEN: Wednesday, June 18th, 2025- 12pm - 1pm Central Standard Time.
• WHERE: Virtual via Google Meet- join from the comfort of your own home!
• On the day of the event, we will send you a link to join!
• Job Description:
• Are you detail oriented? Are you good at building relationships, building trust? Do you like problem solving and being creative? Accord serves individuals with disabilities, and we are looking for an Employment Specialist to join our team!
• Working as an Employment Specialist:
• - You remove barriers, you create relationships, and you are the key to helping others find success in their lives.
• - You want to work in an ever-changing environment where each day is different!
• - You are organized and passionate about helping people.
• - You like flexibility, working both remotely and in person, willing to help out on nights/weekends on occasion
• - You like problem solving and enjoy a good challenge.
• Some of the Job Details:
• - Hold a caseload of individuals whom you get to know, support, and champion.
• - Provide flexible, individualized employment supports, offering employment services in three different areas: Exploration/Discovery: Help a person gain a better understanding of competitive, integrated employment opportunities in the community. Exploration activities and experiences strengthen a person’s knowledge, interests and preferences so he/she can make informed decisions about competitive employment. Employment exploration includes individualized educational activities, learning opportunities, work experiences, and additional related services identified in the person’s coordinated services and supports plan (CSSP). Development: Provide individualized services designed to help a person achieve competitive, integrated employment, become self-employed or establish a microenterprise business in his/her community. Support: Provide individualized services and supports that help people maintain paid employment in community businesses/settings. Employment support services occur in integrated community settings.
• - Engage in communication with support teams, planning, and represent Accord.
• - Attend meetings, advocate for the person you serve, and provide them with training.
• - You will become credentialed in the MN Employment Services field.
• - Go to the job sites and support the person when needed.
• - Organize the details- help schedule, set up transportation (which could include driving people supported in your own vehicle), talk with employers, etc.
• - Write reports, and maintain licensing requirements.
• - You will explore, develop, and use your creative talents to help people find work.