Accompany Health

Medical Director

• Accompany Health Med-Psych Associate Medical Directors (AMDs) are key clinical leaders supporting patients and care teams across our Standard and Complex Care models.
• You will work with health advocates, physicians, nurses, behavioral health clinicians, and pharmacists to deliver coordinated, whole-person care for patients with complex medical, behavioral, and social needs.
• As a Med-Psych AMD, you will clinically supervise Med-Psych and Psych APCs and their care pods in partnership with APC Managers, the Executive Medical Director of Integrated Clinical Services, and BH Managers.
• You will also provide virtual mental and physical health care via video, phone, and text.
• In the Standard Model, you will lead integrated behavioral health services for patients with mild to moderate mental health and substance use needs, using the evidence-based Collaborative Care Model.
• You will act as the psychiatric consultant, supported by Med-Psych APCs and behavioral health clinicians, and collaborate with primary care and APCs to deliver patient-centered, measurement-based, treatment-to-target care.
• You will also supervise med-psychiatric APCs providing e-consults for diagnostic clarity and medication management.
• In the High-Risk Advanced Behavioral Health Model, you will provide direct and consultative care for a small panel of patients with serious mental illness and/or severe substance use disorders.
• You will supervise and support Med-Psychiatric APCs delivering both primary medical and behavioral health care, ensuring multidisciplinary care plans that reduce avoidable utilization and increase patients’ healthy days at home.

Associate Medical Director, Med-Psych - Part-Time

Patient Navigator

• Help patients schedule and complete their referrals, imaging, procedures, and screenings
• Submit and track prior authorizations and requests for durable medical equipment (DME)
• Gather, organize, and manage patient medical records to support coordinated care
• Work closely with the care team to resolve urgent patient needs quickly and effectively
• Support patients in completing preventive screenings (e.g., colonoscopies, mammograms, labs) and contribute to closing care quality gaps
• Protect patient information at all times by following HIPAA and confidentiality requirements

Patient Experience Navigator, Medical Assistant

Product Manager

• Owning a product area and prioritizing competing interests to deliver outsized value
• The scope of your product area will include solutions that help Accompany Health engage patients in our care model, including, but not limited to, scheduling software
• Aligning many stakeholders of different backgrounds (e.g., engineering; data; clinical operations; finance; strategy & growth) to cut through the noise and deliver a clear path forward in the face of competing priorities
• Framing product trade offs clearly for a broader, sometimes non-technical audience
• Being the voice of your product in broader, cross-functional discussions and decisions
• Working with stakeholders across the company to capture business requirements
• When needed, conducting build-buy analyses and evaluating vended software solutions, and then leading the implementation process for selected software, including the integration of complex data flows with our home-grown, core platform
• Working with the design and engineering team to get items refined and ready for development
• Participating actively in sprint planning and execution
• Working with the rest of the product and engineering teams to prioritize software developments across our product roadmap
• Performs other duties as assigned

Advocate

• Build trusted relationships: Proactively in engage with patients’ to build trust and provide support to hard to reach and highest needs patients so they stay healthier, longer, at home
• Facilitate virtual visits: Set up, support, virtually troubleshoot and/or conduct virtual visits with primary care or behavioral health clinicians, ensuring smooth technology use and readiness
• Conduct in-home assessments: Record vital signs (BP, pulse, weight, O₂ sat) and provide clear and detailed observations on home environment, functional status and administering screenings (PHQ-9, GAD-7, PCL-5, AUDIT, DAST, CIWA, COWS)
• Support behavioral health visits: Partner with clinicians during medical and BH visits by collecting vitals and administering screenings (PHQ-9, GAD-7, PCL-5, AUDIT, DAST, CIWA, COWS)
• Navigate social needs and insurance benefits: Identify and document social needs (food, housing, transportation, safety) and navigate patients through social resources and insurance benefits
• Support care plan adherence: Reinforce education, coach on medication adherence and healthy behaviors, and track progress toward goals
• Health Coaching: Support patients with setting goals, tracking behaviors and supporting through barriers that prevent patients from hitting their goals
• Coordinate care logistics: Follow up on referrals, scheduling appointments, and tests; manage delivery or pickup of home testing kits or devices
• Deliver and support in-home services: Deliver supplies and equipment following AH internal procedures
• Document and communicate effectively: Maintain accurate EHR documentation and consistent updates to the care team
• Visit Accompaniment: Accompany patients to clinical visits for support with preventative screening and gap closures
• Performs other duties as assigned

Health Advocate

Product Designer

• Lead end-to-end design for product initiatives from discovery through launch across web and mobile platforms
• Translate user and business problems into clear, intuitive workflows and interfaces
• Create interactive prototypes and polished visual designs
• Partner with cross-functional stakeholders including Product, Engineering, and Operations to balance user needs, technical constraints, and business goals
• Conduct interviews and usability testing to evaluate design decisions
• Map end-to-end user experiences, identifying friction points across digital products and workflows
• Facilitate cross-functional workshops to uncover opportunities for improvement
• Design solutions that enhance both user experience and operational efficiency
• Support engagement campaigns and key initiatives through marketing and visual design
• Maintain cohesion across product experiences and brand expression
• Contribute to developing and maintaining shared design patterns and components
• Work with engineering to ensure consistency and scalability
• Champion accessibility and usability best practices
• Leverage AI tools to rapidly explore concepts, generate design alternatives, and iterate more efficiently
• Work with engineering to integrate AI-assisted workflows that accelerate design-to-production
• Evaluate and adopt emerging AI tools that enhance design quality and team productivity
• Share learnings and best practices as AI tooling evolves
• Own design decisions and articulate rationale based on research and data
• Educate stakeholders on design approach and tradeoffs
• Communicate clearly across product, engineering, operations, and leadership

Associate Medical Director, Med-Psych - Part-Time

Patient Experience Navigator, Medical Assistant

Product Manager

Health Advocate

Product Experience Designer