Accompany Health

Sales

• Conduct outbound calls and virtual outreach (SMS, email) to patients to provide information and education about Accompany Health services and resources
• Monitor and answer all inbound calls and SMS from patients interested in learning more about our program
• Support patients by answering their questions, addressing their concerns, and providing guidance on how Accompany Health can support their needs
• Maintain a strong understanding of the features and benefits of our services, so that you can clearly articulate the information to our patients
• Document all interactions and maintain timely, accurate records of patient outreach activities
• Attend and participate in training and coaching sessions to continuously improve our engagement scripts and techniquesProvide a fantastic experience for all patients interacting with our program regardless of the outcome of the call/conversation
• Utilize our home-grown CRM system to track leads, manage appointments, update patient information, track call notes, and create follow-up tasks
• Achieve patient engagement targets as driven by company KPIs

Virtual Outreach Specialist – Healthcare Telesales

Frontend Engineer

• Help set the technology foundation for our UI/UX and CI/CD: You will define work with architecture and ensure that our technology approach meets short-term agility needs and sets us up to scale and evolve long term
• Own features or functional areas
• Ensure the quality of the features you built, follow-up on usage/issues post release
• Be a contributing team member and help the team achieve their milestones

Senior Frontend Engineer – 6 Month Contract

Data Engineer

• Be a data champion and seek to empower others to leverage the data to its full potential
• Architect and own our data platform strategy, with a deep understanding of our complex data ecosystem
• Lead the design and implementation of scalable data infrastructure that powers both internal and external products
• Partner with Product to translate business requirements for data across the company into a technical roadmap and architecture for the platform
• Create and maintain data engineering best practices and mentor teams in building robust, observable pipelines
• Assemble large, complex data sets that meet functional / non-functional business requirements
• Build the infrastructure required for optimal extraction, transformation, and loading of data from various data sources.
• Work with Executive, Clinical, Data, and Design teams, to assist with data-related technical issues and support their data infrastructure needs
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader

Virtual Outreach Specialist – Healthcare Telesales

Senior Frontend Engineer – 6 Month Contract

Senior Data Engineer