Product Experience Designer

Accompany Health

Product & Experience Designer at Accompany Health enhancing care delivery for patients with complex needs. Collaborating across teams to craft user-friendly healthcare experiences.

Posted 6/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end design for product initiatives from discovery through launch across web and mobile platforms
Translate user and business problems into clear, intuitive workflows and interfaces
Create interactive prototypes and polished visual designs
Partner with cross-functional stakeholders including Product, Engineering, and Operations to balance user needs, technical constraints, and business goals
Conduct interviews and usability testing to evaluate design decisions
Map end-to-end user experiences, identifying friction points across digital products and workflows
Facilitate cross-functional workshops to uncover opportunities for improvement
Design solutions that enhance both user experience and operational efficiency
Support engagement campaigns and key initiatives through marketing and visual design
Maintain cohesion across product experiences and brand expression
Contribute to developing and maintaining shared design patterns and components
Work with engineering to ensure consistency and scalability
Champion accessibility and usability best practices
Leverage AI tools to rapidly explore concepts, generate design alternatives, and iterate more efficiently
Work with engineering to integrate AI-assisted workflows that accelerate design-to-production
Evaluate and adopt emerging AI tools that enhance design quality and team productivity
Share learnings and best practices as AI tooling evolves
Own design decisions and articulate rationale based on research and data
Educate stakeholders on design approach and tradeoffs
Communicate clearly across product, engineering, operations, and leadership

Requirements

What you’ll need

3-5 years experience in design
Extremely clear communicator – verbally & in writing
Experience contributing to a cohesive experience across multiple products
Comfort in a fast-paced, dynamic environment with multiple stakeholders
Proficiency in using design tools (Figma, Adobe CC)
Experience building detailed and precise design artifacts (flows, journey maps, wireframes, mockups, related documentation)
Ability to develop and understand distinct user personas and distill complex needs into clean, understandable solutions.
Design experience in the context of healthcare delivery (preferred)
A high emphasis on designing with accessibility and health equity in mind (preferred)
Experience designing, maintaining, and implementing design systems (preferred)
Experience iterating on shipped products based on user feedback and analytics data (preferred)
A degree in Interaction Design, Digital Graphic Design, Human-Computer Interaction, Digital Product Design, Human Factors is preferred (preferred).

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development
equity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

designuser experienceprototypingvisual designdesign systemsaccessibilityusability testinguser personasdesign artifactsAI tools

Soft Skills

clear communicationcollaborationproblem-solvingfacilitationadaptabilitystakeholder engagementcritical thinkingresearcharticulation of rationaleeducation of stakeholders

Certifications

degree in Interaction Designdegree in Digital Graphic Designdegree in Human-Computer Interactiondegree in Digital Product Designdegree in Human Factors