Sales

• Develop and maintain relationships with dealers & resellers by supporting SPOC daily service functions.
• Provide best in class customer service and lease sales support to the Independent Dealer base on an ongoing basis to strengthen Canon product sales.
• Understand products and prices offered by competition and update management on any market conditions that could impact Canon sales or market share.
• Respond to dealer/reseller and customer inquiries; CFS products, services and prices.
• Answer inbound calls and emails as outlined in KRA’s to ensure best in class service.
• Support sales team by working assigned territories when required, taking full ownership of workflow.
• Work with our Dealer channel partners to provide accurate and timely information.
• Document all transactions by ensuring accurate application entry and providing detailed follow up on all transactions.
• Work with Risk Analysts to obtain additional credit information to decision credit applications.
• Communicate credit decisions to dealers & customers, when appropriate.
• Maintains Salesforce database through activity history and sales coding.
• Develop relationships with ORM’s in an effort to resolve appropriate escalated dealer issues jointly.
• Assist with other duties as assigned by management and contribute to team effort by accomplishing related results as needed

Sales Support Coordinator I

Salary

Job Level

About the role

Requirements

Senior Sales and Business Development Consultant

Middle Market Account Manager

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Mid-Market Account Executive

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