Account Representative I
accessiBe
Sales Account Representative I, Equipment Leasing
accessiBe
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $33 per hour
Job Level
Junior
About the role
- Develop and maintain relationship with Dealers & Resellers through telemarketing, email solicitation, order procurement Provide best in class customer service and lease consulting Solicit new CFS leasing relationships and grow market share within assigned territory Provide product, promotion, and general lease sales training to the Independent Dealer base on an ongoing basis to strengthen Canon product sales Understand products and prices offered by competition and update management on any market conditions that could impact canon sales or market share Use persuasion skills to Dealers & Resellers to secure potential customers Explain CFS products or services and prices, and answer questions from both Dealers and End User customers Answer calls and emails as outlined in KRA’s to ensure best in class single point of contact service Influences customers to buy or retain CUSA product or service. Work with our Dealer channel partners to provide accurate and timely information Document all transactions by ensuring accurate application entry and providing detailed follow up on all transactions Maintains a high level of service by following policies and procedures; reporting necessary changes required that hinder providing this best-in-class service Maintains technical knowledge Contributes to team effort by accomplishing related results as needed Promotes best in class service throughout the servicing platform through cradle to grave ownership, escalating to department management as needed Maintain Saleforce database through activity history and sales coding to ensure knowledge of assigned dealers Develop relationships with Territories TSE’s in an effort to resolve appropriate escalated Dealer& Reseller issues jointly Works closely with Relationship Manager to ensure targeted Dealers are managed in a collaborative way in order to maximize effectiveness and relationship Work with Risk Analysts to obtain additional credit information to decision credit applications and communicate those decisions to both Dealers & Customers when appropriate
Requirements
- College degree and/or strong relationship management skills in the leasing industry Team player with high energy, positive outlook and professional demeanor who takes initiative Basic comprehension of Credit concepts and Programs utilized in leasing industry Strong math aptitude Strong communication and presentation skills – both written and verbal 1+ years leasing experience is preferred Inside Sales experience is required Basic knowledge of CPC program and basic HP comprehension a plus
