Partner Success Coordinator
Shipt
Spark
Events Manager
Access
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Spark
About the role
- Lead all operational aspects of assigned programs to ensure flawless execution and client satisfaction
- Manage all vendor relationships and ensure proper vetting through our procurement process
- Oversee event staff on-site and provide proactive training and communication in advance
- Collaborate with hotels and venues to ensure a seamless partnership between Access and the client
- Manage program budgets and aim to meet or exceed gross profit goals
- Own all program documentation including the Statement of Work, deposit requests, and final invoicing
- Upsell additional services to enhance the client experience
- Maintain Salesforce records related to programs and vendors
- Track KPIs and ensure goals are consistently met
- Travel for in-market programs and in-person client engagements as required
Requirements
- 2–5 years of experience managing events, clients, and vendors
- Proven track record of executing complex programs
- Highly organized, team-oriented, and proactive
- Passionate about delivering great service and memorable experiences
- Experience with hotels and venues, vendor coordination, budgeting, and on-site execution
- Ability to manage budgets and program documentation (SOW, deposits, invoicing)
- Salesforce/CRM experience and maintaining records related to programs and vendors
- Ability to upsell additional services and maintain KPI tracking
- Willingness to travel regionally (Orange County/LA area) and attend in-market meetings
