Manager, Conversation Design
Centene Corporation
Account Manager
Access Softek
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Illinois, New York
Visit company websiteJob Level
JuniorMid-Level
About the role
- Develop and oversee customer retention campaigns
- In-depth learning and understanding of our mobile and online banking products
- Coordination with technical support and implementation teams to make your clients happy
- Taking detailed notes on client requests, concerns, and interactions
- Ability to manage a dynamic workload with many concurrent tasks
- Tracking clients’ current use of our software and creating some growth plan selling ancillary products.
- Hit or exceed sales quotas as established by the Account Management Lead.
Requirements
- A two- or four-year degree
- Advanced problem-solving skills and communication abilities.
- An outgoing, assertive personality with the ability to anticipate customer needs and match them with the appropriate products and services.
- High-level organization
- Experience with Salesforce, JIRA Service Desk, or other Client Relationship Management software
- 2-3 years’ formal experience in Account Management, especially if in the tech industry
