Abstra

Product Designer

• Own information architecture across all surfaces.
• Maintain a coherent IA across new and legacy platform areas.
• Audit existing structures and resolve fracture points with a long-term foundation.
• Set and carry cross-swimlane UX standards.
• Review prototypes as a structural-integrity gate.
• Champion a blueprint-first design motion.
• Elevate the design practice by coaching strong structural thinking.
• Build the UX foundation for AI products.
• Maintain platform integrity across current and future builds.
• Transfer knowledge and promote UX architecture thinking throughout the org.

UX Architect

Backend Engineer

• Write beautiful code using best engineering practices.
• Deliver solutions adhering to software architecture strategy, coding standards, and organizational policies.
• Provide technical guidance to others in your areas of expertise.
• Analyze software requirements to determine solutions that deliver business goals.
• Modify codebase to implement complex software modifications.
• Analyze and troubleshoot complex errors in software applications.
• Collaborate with team members, actively participate in all Scrum ceremonies.

Senior C# .NET Software Engineer

ServiceNow

• Design and develop ServiceNow applications, custom tables, forms, and workflows to meet business requirements.
• Build and maintain server-side scripts: business rules, script includes, scheduled jobs, and fix scripts.
• Develop client-side scripts: client scripts, UI policies, UI actions, and UI macros.
• Create and maintain integrations using REST APIs, SOAP web services, and ServiceNow IntegrationHub spokes.
• Build automated workflows using Flow Designer and legacy Workflow Editor.
• Design and develop Service Catalog items, variable sets, and catalog client scripts.
• Write and maintain custom reports, dashboards, and Performance Analytics configurations.
• Participate in code reviews and maintain coding standards as defined by the platform team.
• Use Update Sets for source configuration management and promote changes through Dev/Test/Prod environments.
• Collaborate with administrators, architects, and business analysts on feature design and solutioning.
• Write unit tests and use ServiceNow Automated Test Framework (ATF) for regression testing.
• Troubleshoot and debug platform issues, script errors, and integration failures.
• Produce technical documentation for developed solutions.

ServiceNow Developer

• Administer and maintain the ServiceNow platform, including user management, group roles, and access controls.
• Configure and customize ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.
• Build and maintain workflows, notifications, UI policies, business rules, and client scripts using low-code/no-code tools.
• Create and manage Service Catalog items, record producers, and variable sets.
• Monitor platform health, manage upgrades, patches, and hotfixes in coordination with the ServiceNow team.
• Perform data imports, transform maps, and data integrity checks.
• Develop and maintain reports, dashboards, and performance analytics for stakeholders.
• Support integration configurations using REST/SOAP APIs and MID Server setup.
• Document configurations, processes, and change history in accordance with change management policies.
• Provide Tier 2/3 platform support and resolve escalated incidents related to ServiceNow functionality.
• Collaborate with developers and architects on platform improvements and new feature rollouts.
• Participate in testing (UAT) for new releases, plugins, and customizations.

ServiceNow Administrator

Customer Success Manager

• As a Software Quality Analyst, you will be working in a high-energy team, supporting the quality delivery of our Microsoft Dynamics 365 CRM.
• Create scenarios, write and execute automated tests, and log defects based on user stories as the team customizes CRM forms, fields, views, reports, and dashboards.
• Develop validations and workflows, and integrate with other enterprise systems.
• Assist the team with delivering solutions that adhere to the software architecture strategy, coding standards, and established organizational policies and procedures.

Quality Analyst – Dynamics CRM

Full-stack Engineer

• Establishes strong alignment with Product Owners to understand and deliver on road maps.
• Uses Microsoft Dynamics, C#, and Javascript solutions that are secure, scalable, efficient, and stable.
• Utilizes standards, proofs of concept, and templates to produce high quality software.
• Leverages AI-assisted development tools such as Claude Code, Cursor, GitHub Copilot, or similar platforms to accelerate software design, coding, refactoring, testing, and documentation.
• Participates in project discussions to remove technical impediments, and assists in establishing estimates.
• Performs design and development for complex tasks as an active contributor to the project pipeline.
• Collaborates with Application Architects and Program Architects to identify, develop, and test the best possible solutions.
• Takes ownership and provides technical leadership when production issues arise requiring software engineering expertise.
• Responsible for protecting, securing, and proper handling of all confidential data held by the company to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the company or our clients.
• Analyze, implement, test, document and maintain new and current software applications with minimal oversight in support of achieving the business goals.
• Assist in estimating and planning throughout the software development life cycle.
• Support people and process improvement strategies for the organization.
• Assist with other tasks and projects as assigned.

Senior Microsoft Dynamics Software Engineer

AI Engineer

• Design, develop, and launch scalable, secure full-stack applications and microservices using public cloud platforms (AWS/GCP)
• Create custom solutions to solve business processes, especially those that require AI technologies
• Utilize modern backend languages (Python, Go, Node.js) while embedding AI functionality where appropriate
• Work closely with the Engineers and Product management to innovate and deliver solutions involving AI services, large language models (LLMs), and agentic workflow orchestration
• Develop robust APIs and integration services to connect AI-powered applications with other enterprise systems
• Integrate a wide range of AI technologies—including natural language processing, machine learning, generative AI, and AI-powered search—into workflows to automate tasks, enhance user experience, and derive actionable insights
• Design, develop, and maintain custom AI agents for workflow automation, customer interaction, personalized recommendations, and predictive analysis within the ecosystem
• Write clean, maintainable, and well-tested code leveraging Agentic Engineering practices that promote an AI development culture
• Contribute to the entire software development lifecycle, from requirements gathering and AI solution design to deployment, monitoring, and maintenance

Software Engineer

• Collaborate with the product management and engineering teams to understand requirements and translate them into technical specifications.
• Design, develop, and maintain high-quality mobile applications using React Native.
• Work closely with the rest of our engineering team to connect with our API.
• Communicate effectively with the executive team internally, as well as apply a consultative approach externally with clients and/or strategic partners.
• Optimize application performance and ensure responsiveness across various devices.
• Write clean, scalable, and maintainable code following best practices and coding standards.
• Leverage data to inform decisions and define metrics to measure the success of new features.
• Have a passion for coding and getting your hands dirty.

Senior Mobile Developer, React Native, React

• Design, develop, and deploy high-quality, scalable, and secure full-stack applications and microservices on public cloud platforms (AWS/GCP/Azure).
• Build custom solutions to address CRM-related business problems that are not a good fit for the Salesforce platform.
• Work with modern backend languages (e.g., Python, Go, Node.js) and frontend frameworks (e.g., React).
• Collaborate with the Staff CRM Software Engineer to implement innovative solutions involving AI services, large language models (LLMs), and agentic orchestration.
• Develop robust APIs and integration services to connect custom applications with Salesforce and other enterprise systems.
• Write clean, maintainable, and well-tested code, and participate in a culture of rigorous code reviews.
• Contribute to the entire software development lifecycle, from requirements gathering and design to deployment and maintenance.

Full Stack Campaign Engineer

• Define reference architecture and integration strategy for a unified data center management platform.
• Design robust connections between BMS, DCIM, CMMS, and adjacent systems (SCADA, IoT, analytics).
• Establish standards for scalability, reliability, security, and 24/7 mission-critical performance.
• Lead architecture reviews, mentor engineers, and drive cross-functional alignment.
• Evaluate vendors and emerging tech; run proofs-of-concept; balance build vs. buy.
• Translate operational pain points (energy efficiency, predictive maintenance, incident response) into scalable solutions.

Senior Software Architect

DevOps Engineer

• Design, implement, and operate a standardized CI/CD framework supporting all environments (Dev, QA, PartnerLab, Staging, and Production), with defined promotion workflows, enforced quality gates, artifact immutability, and parity across AWS and on-premises systems.
• Implement progressive delivery strategies, including feature flags, canary deployments, and blue-green rollouts, with automated rollback capabilities and full release traceability from commit to production.
• Integrate automated testing (unit, integration, regression, security, and performance) into CI/CD pipelines, enforcing quality gates at every promotion stage and supporting manual validation workflows with controlled access and observability.
• Automate database schema versioning, migrations, rollbacks, and validation, including lower-environment refresh pipelines with data masking and PII anonymization for all non-production environments.
• Define and enforce observability standards across logs, metrics, and traces, with service health dashboards, alerting, and deployment health signals integrated into release decisions and incident response workflows.
• Embed security scanning, secrets management, least-privilege IAM, credential rotation, and artifact integrity verification into pipelines, ensuring alignment with enterprise change management and audit requirements.

Senior AWS DevOps Engineer

QA Engineer

• Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.)
• Perform functional, regression, integration, and user acceptance testing (UAT) to ensure system quality and stability
• Validate custom Salesforce configurations (flows, validation rules, workflows, Apex, Lightning components) against business requirements
• Collaborate with developers, administrators, product owners, and business stakeholders to clarify requirements and ensure test coverage
• Identify, document, and track defects and issues using tools such as Jira or Azure DevOps, and support resolution through retesting
• Execute API and integration testing between Salesforce and external systems
• Develop and maintain test data and test environments to support repeatable and reliable testing
• Participate in Agile ceremonies (sprint planning, daily standups, retrospectives) and contribute to continuous improvement
• Ensure data integrity and security compliance across Salesforce environments
• Support release validation and deployment activities, including smoke testing and post-deployment verification
• Create and maintain test documentation and QA metrics (test results, defect trends, coverage reports)
• Advocate for best practices in QA and test automation, including use of tools like Selenium, Provar, or Copado
• Lead test strategy and QA planning for large-scale Salesforce implementations
• Implement and maintain automated testing frameworks
• Mentor junior QA team members and promote QA standards
• Partner with DevOps teams to integrate QA into CI/CD pipelines

Senior Salesforce Quality Assurance

SDET

• Evaluate the current QA/SDET landscape across teams and formalize an end-to-end testing framework.
• Define what QA and SDET efforts should be prioritized based on system complexity and risk.
• Identify gaps in coverage, including missing end-to-end tests.
• Guide teams through discovery and decision-making related to testing strategies and tooling.
• Establish and implement a complete testing strategy leveraging a deep understanding of the Test Pyramid.
• Serve as a technical testing leader by driving innovation through research, prototyping, and AI-driven testing approaches.
• Be hands-on with Playwright, contributing production-level automation code.
• Create and maintain test documentation, including test cases, scripts, and reports.
• Develop and maintain test automation frameworks following SOLID principles and clean-code standards.
• Work in an Agile environment, collaborating closely with engineering teams.
• Integrate automated tests into CI/CD pipelines.
• Monitor and analyze test results and provide actionable feedback.
• Perform exploratory testing and support root cause analysis of complex issues.
• Assist with all Agile scrum team activities, including story refinement and testing.

Senior Software Development Engineer in Test – Testing Architect

Business Analyst

• Manage intake requests across systems of record (SharePoint, ServiceNow SIM) from initiation through closure, ensuring data accuracy and consistent tool usage.
• Act as a detail-oriented liaison supporting the definition of demand scope and managing interactions with customers and service owners.
• Maintain planning logs, demand requirements documentation, action item tracking, and approval records.
• Identify risks, develop mitigation strategies, and escalate to Demand Managers per defined protocols.
• Facilitate weekly demand review calls and support operational activities, including cost center setup and tool transitions (e.g., SharePoint to ServiceNow SIM).
• Support automation initiatives and contribute to annual planning cycles as the demand management capability continues to mature.