Abridge

Recruitment

• Coordinate and schedule interviews across all stages of the hiring process with precision and efficiency.
• Deliver an exceptional candidate experience through timely, thoughtful communication and proactive problem-solving.
• Partner closely with the People, Talent, and Hiring teams to maintain smooth recruiting operations.
• Support and continuously improve interview scheduling, tools, and workflows to ensure scalability as Abridge grows.

Recruiting Coordinator

Business Development Rep

• Support the life sciences product vision and roadmap in partnership with Product and Engineering
• Identify high-value use cases for pharma, biotech, and medical device companies—spanning clinical trial support, medical affairs, and real-world evidence—and translate them into product requirements and commercial goals
• Gather market intelligence from life sciences prospects, existing health system customers, and industry trends to inform product priorities
• Build, manage, and close a pipeline of global and regional life sciences accounts, developing and executing a customer relationship strategy
• Own life sciences revenue targets; define and manage to the metrics that measure success
• Leverage Abridge's health system partner base to identify life sciences opportunities and develop joint value propositions
• Lead development of pricing models and ROI analyses for new products; continuously evaluate Abridge's competitive position from first customer launch through early product-market fit
• Execute 0-to-1 product launches with customers, collaborating internally and externally to ensure ease of launch
• Own iteration around pricing models, product experience, success targets, and implementation needs as new products scale
• Identify and lead build/buy/partner conversations, in partnership with Strategic Finance, with potential strategic partners to accelerate Abridge's capabilities
• Partner with Marketing to develop life sciences–specific positioning and content strategy
• Collaborate with Strategic Finance to build business cases and ROI models that resonate with life sciences economics
• Represent Abridge externally at industry events and in executive conversations across the life sciences ecosystem

Director, Life Sciences Business Development

Systems Engineer

• Own the full lifecycle of corporate endpoints, macOS, iOS, and Linux, including imaging, configuration management, patch enforcement, and compliance remediation using MDM platforms (JAMF, Fleet, or equivalent).
• Manage and maintain cloud infrastructure components (GCP, AWS, and/or Azure) supporting corporate IT, including identity federation, network segmentation, and access controls.
• Implement and enforce CIS benchmarks, endpoint security baselines, and configuration standards aligned with SOC 2 Trust Service Criteria and HIPAA technical safeguards.
• Administer and maintain SSO, MFA, and directory services (Okta, Google Workspace, or equivalent); support access provisioning and deprovisioning workflows.
• Maintain an accurate CMDB and asset inventory; enforce configuration-as-code practices where applicable.
• Partner with Security, Engineering, and IT Automation peers to evaluate new tooling, respond to audit requests, and drive continuous improvement of the infrastructure posture.

Senior IT Systems Engineer

IT Support

• Serve as a senior escalation point for complex hardware, software, SaaS, and access-related issues across a macOS-primary environment; resolve issues directly alongside the team.
• Own the health and performance of the IT support queue — triaging, prioritizing, and ensuring tickets are resolved within established SLA targets.
• Define, document, and continuously improve support processes, escalation paths, runbooks, and knowledge base content to drive consistent, high-quality outcomes.
• Serve as a technical mentor and day-to-day guide for support staff — sharing knowledge, reviewing ticket handling, and helping the team level up without acting as their direct manager.
• Own the execution of IT onboarding and offboarding workflows, ensuring new hires are fully provisioned and departing employees are fully deprovisioned in alignment with security and compliance requirements.
• Maintain accurate asset inventory, oversee device provisioning and return processes, and identify opportunities to improve support tooling.
• Ensure support practices align with HIPAA and SOC 2 requirements, particularly around access management, device handling, and data sensitivity.
• Communicate clearly and professionally with employees at all levels, including executives, on support status, incidents, and IT policy.

IT Support Team Lead

Research Scientist

• Design and conduct evaluations of Abridge models and products
• Engage with external researchers and other stakeholders on designing and conducting research on ambient AI and research that leverages Abridge data
• Develop a strong user-centric and patient-centric mindset, grounding the research in empathy
• Collaborate across our cross-functional product teams to ensure the research is deeply informed by current practices and our product roadmap
• Write technical reports and give presentations to internal and external stakeholders
• Actively contribute to the wider research community by publishing original research in leading peer-reviewed publication venues
• Mentor research interns

Research Scientist, Measurement and Evaluation

Product Manager

• Define product strategy and roadmap. Identify the workflows where Abridge’s clinical data creates defensible competitive advantage. Prioritize across different sets of opportunities based on buyer value, clinical workflow fit, and potential to build bridges between payers and providers rather than exacerbate adversarial dynamics.
• Navigate complex clinical and operational workflows. Design product experiences that shift administrative work left to the point of care without creating clinician burden or turning clinicians into coders. Balance real-time intervention opportunities with operational batch workflows. Ensure deep integration with EHR, billing systems, and payer platforms.
• Leverage domain expertise in healthcare data and/or revenue cycle management, e.g. the end-to-end claims lifecycle, payer policies, prior authorization requirements, and how clinical documentation connects to reimbursement. Understand incentive structures, where friction exists between payers and providers, and where collaboration creates mutual value.
• Drive enterprise partnerships with both providers and payers. Partner closely with Abridge’s commercial leadership and the clinical and revenue cycle leadership at payers and health systems to understand pain points + operational impact, and validate product direction. Translate complex, sometimes competing stakeholder needs into clear product requirements that create value for all parties.
• Ship 0→1 products that deliver measurable impact. Define and execute on MVP scope that proves value with design partners. Establish clear KPIs around administrative efficiency, time savings, reimbursement cycle time, and user experience. Build toward a defensible ROI story that demonstrates value for providers, payers, and patients.

Senior Product Manager, Payer Products

Engineering Manager

• People Management: Recruit, retain, and mentor engineers with full-stack expertise; experience engineering in high sensitivity, federal environments is a huge plus. Provide regular feedback; create opportunities for career growth; and foster a culture of collaboration and excellence.
• Project Management: Work closely with stakeholders such as product managers and customers to plan, execute, and support multiple projects simultaneously. You will be responsible for the engineering process in the team and the output of the team.
• Technical Leadership: Help set business context for the team and apply your knowledge of business and software engineering to guide architectural discussions; anticipate and resolve technical challenges; and advocate for technology projects. In close partnership with Abridge's Security Organization, anticipate and resolve technical challenges arising from government regulations and requirements, managing sensitive data, and managing technical operations within the bounds of federal requirements.
• Champion Quality: Set a high standard for your team including software quality, performance, reliability, security, and compliance with industry and regulatory standards.

Engineering Manager – Federal

• Lead full-cycle recruiting across G&A and GTM functions, managing searches of varying complexity and seniority
• Partner with hiring managers and executives to define competencies, structure interview plans, and drive high-quality evaluation
• Manage multiple searches while maintaining a consistently high hiring bar
• Proactively source and engage exceptional talent using creative outbound strategies beyond inbound and LinkedIn
• Own the end-to-end candidate experience - ensuring a process that is thoughtful, efficient, and inclusive
• Use data to monitor pipeline health, identify bottlenecks, and guide stakeholder decisions
• Continuously improve recruiting processes to support scalable growth while preserving nuance for high-impact hires
• Champion inclusive hiring practices and embed equity into every stage of the interview process
• Contribute to the evolution of our recruiting function by sharing best practices and raising the bar for operational excellence

Senior GTM Recruiter

Account Manager

• Partner with Product Managers to define and evolve Abridge’s cross-product integration strategy in Epic and other EHRs.
• Guide the design of end-to-end workflows into and out of EHR systems, ensuring integrations are intuitive and complete for our clinicians users. Partner with product and clients to develop best practices and build credibility.
• Serve as the escalation point for complex EHR workflow questions and integration-dependent product decisions, outlining recommendations and tradeoffs.
• Support PMs and Engineering by evaluating EHR APIs, vendor services, and integration mechanisms, advising on feasibility, constraints, and optimal pathways.
• Help teams anticipate integration risks early, reducing rework, iteration cycles, and downstream delivery delays.
• Track EHR platform changes, releases, and dependencies to maintain shared clarity on technical constraints and opportunities.
• Act as a connective tissue across Strategic Partnerships, Product, Engineering, Partner Experience, and Implementation teams to ensure scalable integration decisions.
• Bring structure and shared context to fragmented integration workstreams, improving velocity and consistency across channels.
• Partner with Implementation and Partner Success teams to inform repeatable integration patterns and scalable delivery approaches.

Strategic Partnerships Technical Director

Director

• The Director, Federal Government Affairs, will serve as Abridge’s primary on-the-ground federal affairs lead in Washington, DC.
• Develop clear policy positions, advocacy strategies, and response plans for priority federal proposals.
• Manage and coordinate external lobbyists and policy consultants to advance legislative and regulatory objectives. Ensure compliance with lobbying disclosure requirements..
• Build and maintain relationships with Congressional offices, Federal agencies, and senior agency staff.
• Monitor, analyze, and brief leadership on relevant Federal legislation, regulatory activity, and emerging trends in healthcare and AI policy.
• Identify, build, and participate in coalitions with aligned companies, associations, providers, and advocacy organizations.
• Prepare leadership for DC engagements, including background memos and stakeholder maps.
• Partner with internal stakeholders to ensure policy strategy aligns with product roadmap, regulatory posture, and go-to-market priorities.

Director, Federal Government Affairs

• Define the life sciences product strategy. Identify the highest-value use cases.
• Lead discovery with life sciences partners. Understand their workflows, data needs, buying processes, and willingness to pay
• Drive 0-to-1 product development. Define requirements, partner with ML and engineering to build the product.
• Navigate data strategy and compliance. Work with legal, clinical, and engineering to understand what data Abridge can use, under what conditions, and how to structure agreements that protect customer trust
• Be the internal expert on life sciences.

Staff Product Manager, Life Sciences – New Products

Product Designer

• Lead product design for the core experience. Define the core experience of the Abridge’s AI-powered clinician’s assistant across native and embedded experiences. Your team will design simple user experiences to clinicians that meaningfully reduce administrative work for clinicians. By being the most clinician-centric company in the space, Abridge will stay two steps ahead of the competition.
• Drive design quality. Design from first principles, bringing clarity and simplicity to complex product and clinical workflows. Set and uphold a high bar for visual craft, interaction design, prototyping, AI fluency, and design systems. Lead the creation of a scalable design system that ensures user experience quality, consistency, and engineering velocity across products.
• Lead and scale a world class product design team that can span strategy, crafting pixels, and shipping code. Inspire a team of product designers to do the best work of their careers. Designers on your team will partner closely with UXR & Product to drive user-centric product strategy, sweat the details over user experience quality, and also fluently use AI tools and ship code. The person who joins this role will feel confident in holding design to this bar.
• Partner cross-functionally to deliver impact Collaborate deeply with Product, UXR, Engineering, Marketing, and Clinical Success to shape strategy and deliver cohesive, end-to-end experiences. Balance long-term product vision with a strong weekly shipping cadence. Ensure design is integrated early and meaningfully in the product development lifecycle.

Director, Product Design – Core Product

Data Scientist

• Build and manage a world-class team of data scientists, providing guidance, mentorship and high standards while growing the team to 12+ over the next twelve months
• Foster a high impact and collaborative team culture, focused on having agency, providing clarity of thinking to the organization and pride in authorship
• Drive product strategy through data-driven insights across our growing product portfolio , including user behavior analysis, deep-dives into product performance metrics, casual inference experimentation
• Partner with our product, strategy and research teams to develop sophisticated ROI frameworks for our customers, ingesting real-time data and demonstrating impact
• Collaborate with our world-class research team on models and model evaluation, including shaping our model evaluation frameworks, production performance monitoring, and defining quality metrics that matter clinically
• Effectively communicate our data strategy, complex analyses and key insights to cross-functional partners including the executive team
• Structure the company’s data strategy, working closely with our Data Engineering team to identify gaps in data sources, ingest internal & external data, and structure that data for optimal use across the Company
• Make critical technical infrastructure decisions for the data organization, including tooling choices, build vs buy tradeoffs for analytics platforms, and setting technical standards that enable the team to move fast without creating technical debt
• Build the data science org of the future, incorporating the current and soon-to-come best practices in order to utilize AI to speed up data ingestion and insight generation

Recruiting Coordinator

Director, Life Sciences Business Development

Senior IT Systems Engineer

IT Support Team Lead

Research Scientist, Measurement and Evaluation

Senior Product Manager, Payer Products

Engineering Manager – Federal

Engineering Manager – Federal

Senior GTM Recruiter

Strategic Partnerships Technical Director

Director, Federal Government Affairs

Staff Product Manager, Life Sciences – New Products

Director, Product Design – Core Product

Head of Product Data Science