AbriCare

Compliance

• Develop, implement, and oversee AbriCare's compliance program
• Monitor federal and state regulatory changes and ensure timely policy updates
• Maintain required licensure, certifications, and provider enrollments
• Serve as the primary point of contact for state surveys, audits, and regulatory inquiries
• Oversee Medicaid billing compliance
• Partner with billing leadership to ensure claims accuracy
• Lead internal audits of billing records and service authorizations
• Serve as the organization's HIPAA Privacy Officer
• Maintain and update HIPAA policies
• Develop and maintain the compliance policy and procedure library
• Design and deliver compliance training for staff
• Manage the compliance hotline and investigate reported concerns

Director of Compliance, Personal Home Care

Program Manager

• Own the end-to-end project plan for each new market/site
• Develop and maintain detailed launch timelines, ensuring all stakeholders (Operations, HR, Clinical, Finance, IT) are aligned and accountable
• Facilitate regular cross-functional check-ins and status updates throughout the launch process
• Identify and resolve blockers quickly, escalating to leadership when needed
• Manage all logistics related to physical office or branch setup, including furniture, signage, and branded materials aligned with AbriCare's brand guidelines
• Source, procure, and track all supplies and equipment needed for launch—clinical, operational, and administrative
• Coordinate with IT vendors to ensure reliable internet, phone, and technology infrastructure is in place prior to launch
• Serve as the primary point of contact for all third-party vendors during the build-out and setup phases
• Partner with HR and recruiting to ensure local leadership and initial staffing are in place ahead of launch
• Design and execute a structured operational handoff process, including training on systems, processes, and SOPs
• Remain available as a resource to newly launched teams during their initial ramp period
• Conduct post-launch retrospectives to capture learnings and continuously improve the expansion playbook
• Build and continuously refine AbriCare's expansion playbook, documenting processes, templates, vendor contacts, and lessons learned
• Develop standardized checklists, timelines, and tools that can be scaled as the company grows
• Partner with Operations leadership to ensure new markets are set up for long-term success

Program Manager, Personal Care Services

Human Resources

• Manage end-to-end onboarding process for all new hires — caregivers and branch staff
• Execute and track background checks, I-9 verification, and other pre-employment requirements
• Collect, review, and organize all new hire forms and documentation for accuracy and completeness
• Serve as the primary point of contact for new hires during the onboarding process
• Process payroll for all employees (full-time, part-time, and variable hour caregivers) in Paylocity (both weekly and bi-weekly pay frequencies)
• Understand and apply federal and state payroll tax requirements; coordinate with payroll tax filings as needed
• Audit payroll registers prior to submission to identify and resolve discrepancies
• Support year-end payroll processes including W-2 preparation and reconciliation
• Maintain accurate and up-to-date employee files in Paylocity (personal info, job data, pay rates, benefits elections)
• Run standard and ad hoc HR reports from Paylocity to support leadership needs
• Identify and correct data entry errors proactively; maintain data hygiene standards
• Support system configuration updates and workflow improvements in Paylocity as directed
• Guide new hires through benefits enrollment during enrollment period(s)
• Track enrollment deadlines and follow up with employees on missing elections
• Coordinate with benefits broker and carriers on enrollment discrepancies or eligibility issues
• Support open enrollment administration annually
• Maintain and distribute HR forms, policy documents, and employee handbook updates
• Support the Director of HR Operations with regulatory compliance tasks (state labor law postings, I-9 audits, personnel file maintenance)
• Respond to employee inquiries on HR policies, payroll, and benefits with accuracy and professionalism
• Assist HR team with special projects, audits, and reporting as needed

Director of Compliance, Personal Home Care

Program Manager, Personal Care Services

HR Associate