National Account Manager – Mortgages
Abound
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Drive engagement and performance across intermediary firms, networks, and distributors throughout the UK.
- Develop strong, long-term relationships with the top UK second-charge distributors to support product growth.
- Gather and share feedback from intermediaries to help refine product features, training, and engagement strategies.
- Coordinate the onboarding of new intermediary partners, ensuring smooth setup and alignment with internal processes.
- Support training and knowledge-sharing initiatives to help intermediaries understand and promote Abound’s products effectively.
- Introduce structure and best practices for how Abound communicates and supports intermediaries.
- Work cross-functionally with operations, marketing, compliance, and product teams to enhance intermediary processes and tools.
- Contribute to operational improvements and wider initiatives that support Abound’s mortgage growth ambitions.
- Represent Abound at key industry events, conferences, and panels to raise visibility and strengthen intermediary relationships.
Requirements
- Proven experience in the mortgage market, managing relationships with intermediaries, distributors, or networks.
- Commercially minded, with exceptional communication and relationship-building skills.
- Open-minded to building things differently.
- Not afraid to get hands-on and do what needs to be done.
- Highly organised, with an eye for process improvement and building scalable ways of working.
- Collaborative and adaptable, able to work effectively across teams in a growing business.
- Proactive and self-driven, with the initiative to identify opportunities and follow through independently.
- Willingness to travel within the UK if required.
Benefits
- Everyone owns a piece of the company - equity
- Hybrid with 3 days a week in the office
- 25 days’ holiday a year, plus 8 bank holidays
- 2 paid volunteering days per year
- One month paid sabbatical after 4 years
- Employee loan
- Free gym membership
- Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillsrelationship-building skillsorganisational skillsprocess improvementcollaborationadaptabilityproactivityinitiative