Abound Health

Director

• Elevate Abounds RCM function into a scalable, technology-enabled operating model that improves accuracy, visibility, accountability, and performance.
• Leverage OnTargets capabilities and supporting technology to translate operational needs into practical workflows, dashboards, work queues, automation, reporting, and controls.
• Improve billing accuracy, collections, A/R performance, denial prevention and resolution, payer follow-up, and revenue cycle reporting.
• Build clear SOPs, handoffs, escalation paths, KPIs, and operating rhythms that help people work smarter and support consistent execution across teams.
• Lead and develop revenue cycle managers, leads, specialists, and subject matter experts while building a culture of ownership, service, continuous improvement, and thoughtful technology adoption.
• Serve as a cross-functional partner to support business growth and stronger operating performance.

Senior Director, Revenue Cycle Management

Recruitment

• Source, screen, and prepare applicants for interviews with families and clients.
• Vet candidates to ensure compatibility with company standards and case requirements.
• Maintain and manage external job postings across multiple platforms.
• Oversee the recruiting and case-matching process from initial interview to offer acceptance.
• Communicate proactively with candidates to maintain engagement and retention.
• Collaborate with Staffing Coordinators to ensure a seamless hiring and onboarding experience.
• Develop and refine scalable matching processes to optimize placements.
• Build strong relationships with candidates, clients, families, and clinical leadership.
• Keep detailed records to continuously improve vetting and matching strategies.
• Provide regular updates on candidate progression to ensure hiring transparency.

Staffing Liaison

Onboarding Specialist

• Assist candidates with completing and verifying new hire paperwork to meet internal, Medicaid, and regulatory standards.
• Process and review background checks for compliance.
• Manage onboarding documentation and maintain electronic records in OnTarget.
• Schedule and coordinate required training including AIM, CPR/FA, and Core Competency.
• Liaise between new hires and internal departments for a seamless onboarding experience.
• Track and update candidate pipelines using applicant and hiring systems.
• Provide weekly reporting to management on onboarding and hiring metrics.

Senior Director, Revenue Cycle Management

Staffing Liaison

Onboarding Coordinator