Industrial Maintenance and Operations Assessor
Bureau Veritas Group
Benefits & Leave Operations Specialist
Abnormal Security
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $89,000 - $105,000 per year
Job Level
JuniorMid-Level
Tech Stack
ServiceNow
About the role
- Execute employee benefits changes (QLEs, enrollments, time-off balance transfers, international leave) with accuracy and speed
- Administer global leave programs including calculations, documentation, compliance, and employee communication
- Reconcile vendor invoices and ensure timely payments in collaboration with Finance
- Conduct recurring audits to maintain benefits data integrity and regulatory compliance
- Serve as the first line of support for employee inquiries via ticketing systems with clarity and empathy
- Maintain and evolve standard operating procedures for benefits and leave processes
- Liaise with vendors to resolve discrepancies and ensure a high-quality employee experience
- Identify and propose process improvements that enhance scalability and reduce manual work
Requirements
- 2–4 years experience in benefits administration or global leave management
- Proficiency in Workday and HR ticketing systems (e.g., ServiceNow, Freshworks)
- Intermediate Excel skills (VLOOKUPs, pivot tables)
- Experience managing vendor invoicing and benefits/payroll reconciliation
- High attention to detail and comfort working in a fast-paced, high-volume environment
- Strong communication skills, with ability to convey complex benefits topics clearly
- Ability to balance backend compliance with employee-facing empathy and support
- Comfortable collaborating cross-functionally across Finance, HRBPs, and vendors
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits administrationglobal leave managementvendor invoicingbenefits reconciliationExcelVLOOKUPpivot tables
Soft skills
attention to detailcommunicationempathyprocess improvementcollaboration
