Commercial Excellence Manager
Pod Point
Go
Enforcement Manager
Abion
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and coordinate the identification and removal of infringing web content, including websites, social media, and e-commerce listings.
- Draft and file legal documents such as takedown complaints, DMCA notices, and UDRP/URS disputes.
- Oversee case management, ensuring legal filings and records are accurate and up to date in internal systems.
- Lead and support a team of Enforcement Officers, monitoring workload distribution and quality.
- Act as the main point of contact for clients, providing updates, designing enforcement programmes, and delivering strategic advice.
- Collaborate across teams, escalating matters to Legal and Brand Protection Counsel where necessary, and ensuring a cohesive client experience.
- Contribute to growth by driving new customer acquisition and supporting the department’s commercial goals.
- Stay ahead of trends and emerging technologies, bringing proactive insights to the team.
Requirements
- A relevant degree preferred.
- 5+ years’ experience in law, brand protection, or anti-fraud.
- Management experience is essential.
- Excellent command of legal and business English (additional languages are a plus).
- Strong legal research and digital analysis skills.
- Exceptional attention to detail and accuracy.
- Ability to manage multiple priorities under pressure with a structured and proactive approach.
- Excellent communication and relationship-building skills.
- A results-driven, ambitious, and independent mindset with a shared hatred of fakes and fraud.
Benefits
- gym membership contributions
- freedom with responsibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
legal document draftingcase managementlegal researchdigital analysistakedown complaintsDMCA noticesUDRP disputesURS disputes
Soft skills
management experienceattention to detailcommunication skillsrelationship-buildingability to manage multiple prioritiesstructured approachproactive mindsetresults-driven
