ABC Legal Services

Account Manager

• Assist with building and maintaining long-lasting customer relationships
• Communicating with clients to ensure that all of their needs are understood and addressed
• Help resolve issues as they arise and keep track of all processes that pertain to the clients' desires
• Delivering exceptional client service on a day-to-day basis
• Act as the client’s representative in to ensure that their needs are fulfilled
• Develop and maintain key relationships across accounts
• Strive to maintain and increase overall customer satisfaction based on their business needs
• Meet established goals for sales with current and new customers
• Act as liaison between the customer and internal teams

Recruitment

• Schedule interviews (phone, virtual, or on-site) with candidates and interview panels.
• Communicate interview details to candidates, including logistics, directions, and expectations.
• Maintain accurate records in Applicant Tracking Systems (ATS) or other recruitment databases.
• Assist in drafting and posting job descriptions to job boards and internal platforms.
• Prepare offer letters and employment agreements as directed by recruiters or hiring managers.
• Serve as the primary point of contact for candidates during the recruitment process.
• Ensure timely communication and updates to candidates regarding their application status.
• Partner with recruiters and hiring managers to understand role requirements and timelines.
• Assist with background checks, employment verifications, and other pre-employment screenings.
• Generate recruitment metrics and reports as needed for leadership reviews.

Recruiting Coordinator

Data Entry

• Review and file legal documents using internal systems and email
• Participate in ongoing training to expand knowledge of industry and process
• Investigate discrepancies as they arise
• Complete additional projects as assigned

Account Manager

Recruiting Coordinator

Data Entry Specialist