ABC Legal Services

Customer Support

• Respond to customer support tickets, including answering questions and resolving issues related to existing orders
• Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online
• Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
• Document issues in Confluence
• Visit court dockets for information on case filing and occasionally pull filed papers
• Perform other job-related duties as assigned

Customer Service Representative

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Account Executive

• Prospect, qualify, and close new enterprise B2B clients
• Lead consultative conversations with senior decision-makers
• Manage complex sales cycles across multiple stakeholders
• Build and maintain strong executive-level client relationships
• Partner with onboarding and account teams to ensure successful implementation
• Identify and drive growth within existing accounts
• Manage pipeline, forecasting, and CRM (HubSpot) with accuracy
• Collaborate cross-functionally to deliver a high-quality client experience

QA Engineer

• Provide support, training and education to process servers that are underperforming based on key metrics
• Create positive and engaging server experience for all underperforming process servers:
• Communicate directly with process servers providing coaching and meaningful feedback
• Field all questions from process servers and resolve blockers
• Ensure process servers understand expectations and the timeframe in which they need to adjust.
• Set clear expectations for underperforming servers
• Review assigned reports daily, reach out to disengaged servers to identify and resolve the reasons they are not attempting jobs timely.
• Hold Servers accountable to directly impact performance
• Track and communicate all blockers to the leadership team
• Work closely with the recruiting department when additional coverage is needed

Quality Assurance Specialist

Data Entry

• Review and file legal documents using internal systems and email
• Participate in ongoing training to expand knowledge of industry and process
• Investigate discrepancies as they arise
• Complete additional projects as assigned

Data Entry Specialist

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Remote jobs Anywhere in the World
Companies Hiring Anywhere in the World
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Resources
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Tips for finding remote jobs
Interview questions and answers
Resume examples
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Post a job
Affiliates
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Job board SEO course
AI Apply Copilot
OpenClaw job finder
Jobs by Country
Remote jobs anywhere in the world (Worldwide remote jobs)
Remote jobs United States
Remote jobs Australia
Remote jobs Brazil
Remote jobs Canada
Remote jobs France
Remote jobs Ireland
Remote jobs Germany
Remote jobs Netherlands
Remote jobs Spain
Remote jobs UK
Popular Jobs
Remote data analyst jobs
Remote customer support jobs
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Jobs by Type
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Remote entry-level jobs
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Remote junior jobs (1-3 years of experience)
Digital nomad jobs
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Remote jobs hiring now
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