Abbott

Director, Software Services

Abbott

full-time

Posted on:

Location Type: Hybrid

Location: Illinois, Virginia • 🇺🇸 United States

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Salary

💰 $147,300 - $294,700 per year

Job Level

Lead

Tech Stack

PMP

About the role

  • Oversees implementation, testing, technical services, deployment; technical and workflow guidance; and serves as a subject matter expert for integration of Abbott solutions into healthcare workflows
  • Ensure integration and interoperability of Abbott Informatics platforms across hospitals, physician practices and partner networks to support seamless data sharing and clinical workflows
  • Drive consistency and excellence in execution across implementation and services projects
  • Operationalize and continuously improve implementation framework and methodology
  • Develop and manage professional service offerings that meet high-touch customer needs
  • Serve as a senior escalation point for complex implementation scenarios
  • Champion the voice of the customer in internal conversations
  • Build trusted relationships with customers and cross-functional leaders

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • 10+ years of experience in enterprise SaaS delivery, consulting, or implementation leadership
  • Experience in HealthTech or MedTech industries
  • Strong leadership, communication, and decision-making skills
  • Experience in budget management and financial analysis
  • Master’s degree in a related field (preferred)
  • Experience with EHR systems such as Epic, Cerner, Meditech (preferred)
  • Familiarity with Healthcare Interoperability Standards (e.g., HL7, FHIR) (preferred)
  • Professional certifications (e.g., PMP, Six Sigma) are a plus (preferred)
Benefits
  • Free medical coverage for employees via the Health Investment Plan (HIP) PPO
  • Excellent retirement savings plan with high employer contribution
  • Tuition reimbursement
  • Freedom 2 Save student debt program
  • FreeU education benefit - an affordable path to getting a bachelor’s degree

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise SaaS deliveryimplementation leadershipbudget managementfinancial analysisEHR systemsHL7FHIR
Soft skills
leadershipcommunicationdecision-makingcustomer relationship management
Certifications
PMPSix Sigma
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