Oversees implementation, testing, technical services, deployment; technical and workflow guidance; and serves as a subject matter expert for integration of Abbott solutions into healthcare workflows
Ensure integration and interoperability of Abbott Informatics platforms across hospitals, physician practices and partner networks to support seamless data sharing and clinical workflows
Drive consistency and excellence in execution across implementation and services projects
Operationalize and continuously improve implementation framework and methodology
Develop and manage professional service offerings that meet high-touch customer needs
Serve as a senior escalation point for complex implementation scenarios
Champion the voice of the customer in internal conversations
Build trusted relationships with customers and cross-functional leaders
Requirements
Bachelor’s degree in Information Technology, Computer Science, or related field
10+ years of experience in enterprise SaaS delivery, consulting, or implementation leadership
Experience in HealthTech or MedTech industries
Strong leadership, communication, and decision-making skills
Experience in budget management and financial analysis
Master’s degree in a related field (preferred)
Experience with EHR systems such as Epic, Cerner, Meditech (preferred)
Familiarity with Healthcare Interoperability Standards (e.g., HL7, FHIR) (preferred)
Professional certifications (e.g., PMP, Six Sigma) are a plus (preferred)
Benefits
Free medical coverage for employees via the Health Investment Plan (HIP) PPO
Excellent retirement savings plan with high employer contribution
Tuition reimbursement
Freedom 2 Save student debt program
FreeU education benefit - an affordable path to getting a bachelor’s degree
Applicant Tracking System Keywords
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