AASHTO (American Association of State Highway and Transportation Officials)

Strategic Account Management Lead

AASHTO (American Association of State Highway and Transportation Officials)

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Leadership of Strategic Account Managers to hit defined goals.
  • Setting and running the team’s operating rhythm, including planning, forecasting, pipeline discipline, and reviews.
  • Driving growth and retention across our top dealer partners, with a focus on long-term, mutually beneficial relationships.
  • Holding the team accountable for outcomes, using data to diagnose issues and drive improvement.
  • Coaching and developing managers through regular 1-to-1s, deal reviews, and targeted development plans.
  • Being the “voice of the dealer” and “voice of the team” in senior leadership forums
  • Working closely with Product, Ops, Marketing, Finance and Sales Ops to ensure alignment and effective execution.
  • Defining and improving processes as the business scales into 2026.

Requirements

  • Extensive experience at leading and managing client-facing teams to deliver to targets
  • Experience running structured operating rhythms and performance cadences.
  • Experience in using CRM technology to track performance and identify opportunities
  • Strong people leadership skills, including coaching, performance management and development.
  • A polished, confident and professional communication and presentational style
  • Highly organised, able to manage multiple priorities in a fast-paced environment.
  • Data analysis skills with a passion for making decisions based on real life data
  • Ability to work collaboratively with key stakeholders across the business and at senior management level
Benefits
  • Travel reimbursement for weekly trips to Brighton
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance managementcoachingpipeline disciplineplanningforecastingprocess improvementCRM technology
Soft Skills
leadershipcommunicationorganizational skillscollaborationpresentation skillsaccountabilityrelationship building