AASHTO (American Association of State Highway and Transportation Officials)

Account Manager

• Generate a pipeline of new potential affiliate partners through outbound business development tactics (e.g., LinkedIn, email outreach, events).
• Convert potential partners into contracted, revenue-driving partners by pitching value propositions, negotiating commercial terms and managing contract completion.
• Identify opportunities to optimise and grow existing affiliate partnerships to increase revenue.
• Analyse partner data and performance to inform account management decisions.
• Assess the effectiveness of our referral scheme and create new ideas and plans to optimise the efficacy of the referral channel.
• Review and process monthly affiliate invoices, cross-checking against internal data dashboards.
• Report internally on the weekly performance of the affiliate portfolio, highlighting key trends, opportunities and challenges.
• Collaborate with teams across Product, Design, Data and the wider Marketing department.

Partner Manager

Customer Success Manager

• Assist the Head of CRM in creating and executing a strategic vision for CRM across multiple touchpoints (e.g. email, push, SMS). Ensure alignment with various teams and stakeholders.
• Define and implement a data-informed CRM strategy, leveraging data and insights for segmentation, targeting, messaging, and campaign adaptation across different segments.
• Manage and execute lifecycle journeys and marketing campaigns that deliver excellent customer interactions across multiple touchpoints, focusing on the B2C side of the business
• Identify and implement high-impact CRM initiatives to encourage sellers further down in the selling funnel and ultimately driving sales
• Work closely with internal teams to develop impactful, targeted, personalised, and brand-consistent messaging and creative.
• Analyse data and reports to identify trends and opportunities to improve customer experience and product discoverability. Report regularly on progress and results to senior leadership
• Embrace and champion a test-and-learn approach to drive engagement and increase performance across all CRM comms
• Work closely with the B2B side of the business and identify opportunities
• Stay up-to-date on the latest CRM trends and technologies

Senior CRM Manager

• Build trusted relationships with senior executives at the UK’s biggest dealerships, helping them grow profitably using Motorway’s products and services.
• Clearly explain the Motorway value proposition, tailored to each dealership’s specific needs.
• Hit sales growth targets and get dealers commercially committed to Motorway.
• Introduce extra products and services, like Motorway Pay and Motorway Move, to boost dealers’ sales growth.
• Be the “voice of the dealer” within Motorway, sharing insights to inform both short-term and long-term improvements.
• Use data and tailor materials to engage different audiences effectively.
• Drive engagement through pipeline management and smart solution prioritisation.
• Showcase “best in class” senior account management routines and practices, balancing short-term responsiveness with a long-term strategic focus.
• Work effectively with cross-functional teams in a dynamic and fast-paced environment.

Senior Strategic Account Manager

• Own the B2B dealer journey end-to-end, which means you'll be the one to spot where things are tricky for our customers and fix it with smart, automated communications.
• Design, build, and manage multi-channel comms using email, SMS, WhatsApp, and in-browser notifications to drive engagement across the dealer network.
• Conduct A/B testing and analysis on all campaigns to continuously improve performance, then report back to the wider business on your key takeaways.
• Coordinate the campaign calendar and execute ad hoc communications to align with our frequent product roll-outs and updates.
• Be the voice of the dealer in cross-functional team meetings with Product, Dealer Marketing, and Dealer Services to make sure their needs are always central to our strategy.

CRM Manager

Product Manager

• Define and communicate a compelling product vision, strategy and roadmap for Motorway's seller experience, aligned with company objectives and grounded in self-generated evidence, using rigorous research and experimentation to validate strategic directions
• Be seen as a thought leader within Motorway on the seller experience and conversion. Influence product strategy beyond your immediate area, contributing to company-wide product decisions
• Drive business Impact: Develop and own specific revenue/growth metrics and demonstrate how you are driving not just impact for Motorway but also creating significant value for our customers
• Make your product team 2x more effective, not 2x busier
• Place 3-5 big strategic bets per year that could each be company-changing wins
• See through the hundreds of good ideas to identify the greatest product opportunities (and explain why)
• Mentor and coach other product managers, helping them develop their skills and advance their careers
• Shape product management best practices and frameworks across the organization
• Lead cross-functional teams of engineers, designers, data scientists, and other specialists. Structure problems, so your team produces breakthrough work, not incremental iterations
• Drive product development from concept through launch, ensuring quality and customer impact for both web and app
• Rapidly prototype and validate ideas through "vibe coding" - creating quick, functional prototypes to test hypotheses and communicate vision
• Obsess about the data and customer delight. Use and generate data to drive deep understanding and to craft compelling storytelling around your work.
• Make complex tradeoff decisions balancing user needs, technical constraints, and business priorities
• Establish rigorous experimentation frameworks and data-driven decision making processes. Run experiments that produce learning even when they fail
• Champion a culture of continuous experimentation, teaching others how to design and interpret experiments effectively
• Collaborate across the org on strategic initiatives and quarterly planning
• Brilliantly communicate the what, the how and the why and produce crisp, compelling data-led documentation

Lead Product Manager, Seller Experience

• Define and communicate a compelling product vision and roadmap for Motorway’s seller experience, aligned with company objectives
• Be seen as a thought leader within Motorway on the seller experience and conversion
• Own specific revenue/growth metrics and demonstrate how you are driving value for customers and Motorway
• Place 3-5 big strategic bets per year and prioritise the greatest product opportunities
• Lead cross-functional teams of engineers, designers, data scientists, and other specialists to produce breakthrough work
• Drive product development from concept through launch, ensuring quality and customer impact
• Use data and experimentation to drive deep understanding and craft compelling storytelling around work
• Make complex tradeoff decisions balancing user needs, technical constraints, and business priorities
• Establish rigorous experimentation frameworks and run experiments that produce learning
• Collaborate across the org on strategic initiatives and quarterly planning
• Communicate the what, the how and the why and produce crisp, compelling data-led documentation

Senior Product Manager, Seller Marketplace

Software Engineer

• Act as a strategic advisor to senior leadership across Product, Engineering and Central Operations
• Translate business strategies into actionable people plans driving organisational effectiveness and talent optimisation
• Develop and implement people strategies that support commercial goals including revenue growth and profitability
• Provide strategic insights on organisational design, talent, people experience and performance management
• Partner with People Operations, Workplace and Talent to ensure integrated people experience across the employee journey
• Lead and support cross-functional initiatives to boost employee engagement, well-being and development
• Drive talent strategy including succession planning, leadership development and talent pipeline management
• Design and drive development programmes to enhance leadership capabilities
• Lead complex organisational design initiatives and large-scale change management
• Translate analytics and data-driven insights into actionable recommendations and present HR metrics to senior leadership

Senior People Partner, Product, Engineering & Operations

• Act as a strategic advisor to senior leadership across Product, Engineering, and Central Operations.
• Translate business strategies into actionable people plans, driving organisational effectiveness, talent optimisation, and cultural alignment.
• Proactively identify and solve opportunities to boost organisational performance and drive business growth through strategic people initiatives.
• Provide thought leadership on compensation & benefits and learning & development.
• Develop and implement people strategies supporting commercial goals including revenue growth and profitability.
• Provide strategic insights on organisational design, talent, people experience and performance management.
• Measure and demonstrate the ROI of people initiatives and align people strategies with key business metrics.
• Partner with People Operations, Workplace, and Talent to ensure an integrated people experience across the employee journey.
• Lead/support cross-functional initiatives to boost employee engagement, well-being, and development.
• Drive talent strategy including succession planning, leadership development, and talent pipeline management.
• Design and drive development programmes to enhance leadership capabilities.
• Lead complex organisational design initiatives and large-scale change management, influencing stakeholders without authority.
• Translate analytics into actionable recommendations, develop HR metric reports, and monitor industry trends.

Partner Manager

Senior CRM Manager

Senior Strategic Account Manager

CRM Manager

Senior Strategic Account Manager

Lead Product Manager, Seller Experience

Senior Product Manager, Seller Marketplace

Senior People Partner, Product, Engineering & Operations

Senior HR Business Partner, Product, Engineering & Operations