AASHTO (American Association of State Highway and Transportation Officials)

Sales Operations Manager

• Own and optimize our Sales CRM tooling (Hubspot), including; (i) pipeline management and prioritisation, workflow automation, and reporting infrastructure.
• Lead on process improvement, including implementing new processes and workflows within existing systems and rolling these out across our sales teams
• Work with sales leaders to refine and optimise our sales strategy and organisational structure, including future planning and forecasting activities.
• Own core processes to identify and prioritise pipelines / sales opportunities to the broader team in addition to setting up and managing operational aspects such as lead allocation, recycling and reporting.
• Contributing to weekly and monthly business reviews, working closely with executive-level stakeholders to inform the wider business on performance of our sales teams.
• Deliver regular insights and dashboards on sales performance (e.g. pipeline, conversion, churn); track and report on key sales KPIs.
• Automate parts of the existing sales workflow; identify, test and own new opportunity areas that could be managed centrally and using AI tools to drive growth (e.g. churn prevention).