AAA

Sales Agent I, Inbound

AAA

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $21 - $28 per hour

Job Level

Mid-LevelSenior

About the role

  • Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries.
  • Process new business from quote to policy issuance.
  • Review potential business in order to determine eligibility and approve coverage.
  • Ensure accuracy and completeness of data.
  • Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities.
  • Achieve production sales goals in a fast-paced, high volume environment

Requirements

  • College Degree or equivalent combination of relevant experience and education.
  • Ability to negotiate to win/win results while focusing on the quality of the transaction.
  • Good decision making skills in complex and high pressure situations.
  • Good verbal and interpersonal skills.
  • Ability to identify an issue, determine resolution and complete action as required.
  • Strong ability to handle sensitive information and maintain confidentiality.
  • Good organizational & time management skills.
  • Sales, marketing, or customer service experience would be considered an asset.
  • Current Fire and Casualty Broker-Agent or Personal Lines Broker-Agent license would be considered an asset.
  • Knowledge of multiple personal lines insurance products, coverages, and insurance guidelines would be considered an asset.
  • In order to work the Spanish-speaking queue, fluency in Spanish is required.
  • Prior personal lines insurance sales experience and completion of insurance courses preferred.