
Manager, Business Technology Strategy
AAA
full-time
Posted on:
Location Type: Hybrid
Location: Wilmington • Ohio • United States
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Salary
💰 $95,603 - $136,000 per year
Tech Stack
About the role
- Directly manage and coach Business Technology Strategists; set clear expectations, priorities, and success metrics for the team
- Build strategic, analytical, and stakeholder management capabilities across the team
- Ensure consistency, quality, and rigor in strategic analysis, roadmaps, and executive communications
- Support talent development, performance management, and succession planning
- Serve as the technology strategy partner to Insurance leadership, ensuring technology direction supports business growth, efficiency, and risk management
- Lead the translation of Insurance business strategy into cohesive, multi-year technology strategies and capability roadmaps
- Advise executives on tradeoffs between cost, risk, speed, and value across technology initiatives
- Anticipate future business and technology needs and proactively shape strategic options
- Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependency management
- Lead technology investment planning, business case development, and governance processes
- Ensure initiatives are evaluated and prioritized based on value creation, strategic alignment, risk, and resource capacity
- Track outcomes, benefits realization, and KPI performance across the portfolio
- Oversee assessment of current-state processes, systems, and architecture across the Insurance domain
- Guide identification of modernization, simplification, and transformation opportunities
- Partner with enterprise architecture, delivery, analytics, and operations teams to ensure strategic intent is preserved through execution
- Provide oversight and guidance for major digital transformation initiatives and platform changes
- Lead discussions, strategy sessions, and workshops with senior business leaders
- Communicate complex technology concepts in clear, business-focused terms
- Act as a key liaison between business leadership, IT delivery teams, vendors, and external partners
- Influence decision-making across the organization without direct authority
- Provide strategic oversight of vendor relationships supporting Insurance technology
- Ensure vendors align to roadmap priorities, architectural standards, and value expectations
- Escalate and resolve strategic risks or performance issues
- Monitor trends in feedback, adoption, and support data to identify systemic issues
- Drive continuous improvement in agent experience, operational efficiency, and decision-making
- Stay informed on emerging technologies and assess relevance for Insurance use cases
- Perform other duties as assigned
Requirements
- Bachelor’s degree in business, technology, or related field; Master’s degree preferred.
- A combination of education and experience may be considered in lieu of a degree
- Minimum of 7 years of experience in technology strategy, digital transformation, or business-technology alignment required
- Prior people management or team leadership experience required
- Insurance or financial services experience strongly preferred
- Demonstrated experience influencing senior leaders and managing complex portfolios
- Knowledge of business strategy, operating models, and value creation frameworks as well as technology strategy and roadmap oversight
- Knowledge of enterprise technology domains (applications, data, analytics, cloud, integration, security)
- Knowledge of technology investment governance and portfolio management
- Ability to stay current with digital transformation and modernization practices
- Vendor and partner management skills
- Strategic leadership, systems thinking, executive communication and facilitation skills
- Skilled with financial and investment analysis, and decision making skills under ambiguity
- Coaching and people development skills; ability to lead and inspire high-performing strategy teams
- Ability to influence across organizational boundaries
- Ability to operate effectively in a complex, fast-changing environment
- Ability to translate strategy into measurable outcomes and balance long-term vision with near-term execution realities.
Benefits
- Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000*
- Annual Bonus Eligibility
- Hybrid schedule (3 days on-site weekly)
- Comprehensive health benefits package
- 3+ weeks of paid time off accrued during your first year
- 401(K) plan with company match up to 7%
- Professional development opportunities and tuition reimbursement
- Paid time off to volunteer & company-sponsored volunteer events throughout the year
- Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technology strategydigital transformationbusiness-technology alignmentportfolio managementfinancial analysisinvestment analysisrisk managementvalue creation frameworksenterprise technology domainsroadmap development
Soft Skills
strategic leadershipinfluencing senior leaderscoachingpeople developmentexecutive communicationfacilitationsystems thinkingdecision making under ambiguityoperational efficiencystakeholder management