AAA

Manager, Business Technology Strategy

AAA

full-time

Posted on:

Location Type: Hybrid

Location: WilmingtonOhioUnited States

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Salary

💰 $95,603 - $136,000 per year

Job Level

Tech Stack

About the role

  • Directly manage and coach Business Technology Strategists; set clear expectations, priorities, and success metrics for the team
  • Build strategic, analytical, and stakeholder management capabilities across the team
  • Ensure consistency, quality, and rigor in strategic analysis, roadmaps, and executive communications
  • Support talent development, performance management, and succession planning
  • Serve as the technology strategy partner to Insurance leadership, ensuring technology direction supports business growth, efficiency, and risk management
  • Lead the translation of Insurance business strategy into cohesive, multi-year technology strategies and capability roadmaps
  • Advise executives on tradeoffs between cost, risk, speed, and value across technology initiatives
  • Anticipate future business and technology needs and proactively shape strategic options
  • Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependency management
  • Lead technology investment planning, business case development, and governance processes
  • Ensure initiatives are evaluated and prioritized based on value creation, strategic alignment, risk, and resource capacity
  • Track outcomes, benefits realization, and KPI performance across the portfolio
  • Oversee assessment of current-state processes, systems, and architecture across the Insurance domain
  • Guide identification of modernization, simplification, and transformation opportunities
  • Partner with enterprise architecture, delivery, analytics, and operations teams to ensure strategic intent is preserved through execution
  • Provide oversight and guidance for major digital transformation initiatives and platform changes
  • Lead discussions, strategy sessions, and workshops with senior business leaders
  • Communicate complex technology concepts in clear, business-focused terms
  • Act as a key liaison between business leadership, IT delivery teams, vendors, and external partners
  • Influence decision-making across the organization without direct authority
  • Provide strategic oversight of vendor relationships supporting Insurance technology
  • Ensure vendors align to roadmap priorities, architectural standards, and value expectations
  • Escalate and resolve strategic risks or performance issues
  • Monitor trends in feedback, adoption, and support data to identify systemic issues
  • Drive continuous improvement in agent experience, operational efficiency, and decision-making
  • Stay informed on emerging technologies and assess relevance for Insurance use cases
  • Perform other duties as assigned

Requirements

  • Bachelor’s degree in business, technology, or related field; Master’s degree preferred.
  • A combination of education and experience may be considered in lieu of a degree
  • Minimum of 7 years of experience in technology strategy, digital transformation, or business-technology alignment required
  • Prior people management or team leadership experience required
  • Insurance or financial services experience strongly preferred
  • Demonstrated experience influencing senior leaders and managing complex portfolios
  • Knowledge of business strategy, operating models, and value creation frameworks as well as technology strategy and roadmap oversight
  • Knowledge of enterprise technology domains (applications, data, analytics, cloud, integration, security)
  • Knowledge of technology investment governance and portfolio management
  • Ability to stay current with digital transformation and modernization practices
  • Vendor and partner management skills
  • Strategic leadership, systems thinking, executive communication and facilitation skills
  • Skilled with financial and investment analysis, and decision making skills under ambiguity
  • Coaching and people development skills; ability to lead and inspire high-performing strategy teams
  • Ability to influence across organizational boundaries
  • Ability to operate effectively in a complex, fast-changing environment
  • Ability to translate strategy into measurable outcomes and balance long-term vision with near-term execution realities.
Benefits
  • Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000*
  • Annual Bonus Eligibility
  • Hybrid schedule (3 days on-site weekly)
  • Comprehensive health benefits package
  • 3+ weeks of paid time off accrued during your first year
  • 401(K) plan with company match up to 7%
  • Professional development opportunities and tuition reimbursement
  • Paid time off to volunteer & company-sponsored volunteer events throughout the year
  • Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technology strategydigital transformationbusiness-technology alignmentportfolio managementfinancial analysisinvestment analysisrisk managementvalue creation frameworksenterprise technology domainsroadmap development
Soft Skills
strategic leadershipinfluencing senior leaderscoachingpeople developmentexecutive communicationfacilitationsystems thinkingdecision making under ambiguityoperational efficiencystakeholder management