Serve as the strategic owner and hands-on operator of ALC’s business systems.
Lead by example in ensuring excellence, innovation, efficiency, and sustainability is at the fore of the various systems and related processes used by ALC and our clients.
Identify business requirements and partner with the President to develop a firmwide systems strategy—while simultaneously executing against that roadmap through hands-on system builds, pilots, enhancements, and iterative improvements.
Research, evaluate, and implement new technologies and software solutions to support evolving organizational and client needs.
Provide leadership in the strategy, adoption, and practical application of AI-enabled tools internally and in client-facing solutions.
Establish and maintain relationships with software vendors (e.g., Intuit, Oracle, Microsoft) and selectively engage technology consulting partners for specialized coding or API work as needed.
Own ALC’s internal and client-facing business systems end-to-end.
Personally administer, configure, and optimize platforms including accountant consoles, ClickUp, the Microsoft environment, and client systems such as SAGE, NetSuite, QuickBooks Online, Invoiced, Bill.com, Salesforce, and others.
Personally lead and execute the design, configuration, testing, and deployment of new systems, owning project planning, timelines, change management, and budgets.
Execute system upgrades, enhancements, and testing schedules; directly manage permissions, controls, and settings to ensure security, usability, and efficiency.
Develop SOPs, job aids, and best practices; personally provide training, troubleshooting, and ongoing user support.
Maintain data integrity, security roles, access controls, and compliance standards; proactively identify and mitigate IT and systems risks.
Lead continuous improvement initiatives to enhance system performance, reduce costs, and improve team efficiency.

Requirements

Bachelor’s degree in Computer Science, Business Information Systems, Information Technology, Business Management, or a related field required.
8–10+ years of progressively responsible experience in business systems, applications management, business process design, automation, analytics, or a related field, including hands-on systems ownership and execution.
Proven experience evaluating, implementing, and optimizing financial software and enterprise business systems.
Demonstrated experience designing, building, and supporting cross-system workflows and integrations, including finance-adjacent data and platforms.
Experience providing hands-on data analysis support, including designing, building, and maintaining dashboards and reports.
Experience in a professional services environment preferred, with an understanding of utilization, project delivery, and client-facing workflows.
ClickUp experience strongly preferred, including administration, workflow design, templates, and automation.
CITP or similar certifications desired, but not required.
Strong strategic thinking and problem-solving abilities, with a demonstrated ability to align business systems and related processes with organizational goals.
Excellent communication skills, both written and verbal, with the ability to influence and collaborate effectively with stakeholders at all levels.

Benefits

Remote work environment, earned flexibility
Comprehensive benefits including health and dental insurance
Flexible vacation and a end of year company close
401k match
Fun, friendly, and collaborative culture that thrives on individual and team accountability

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

business systems managementapplications managementbusiness process designautomationdata analysissystem configurationsystem testingsystem deploymentfinancial software optimizationcross-system workflows

Soft skills

strategic thinkingproblem-solvingcommunicationcollaborationleadershiptrainingtroubleshootingchange managementcontinuous improvementrelationship management

Certifications

CITP