Principal, Business Operations
Kraken Digital Asset Exchange
Business Operations Coordinator
9th Way Insignia
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $61,180 - $80,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudCyber Security
About the role
- 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions.
- As a Business Operations Coordinator, you will act as a force multiplier for the corporate team. The Business Operations Coordinator will streamline calendars and communications, run the operating cadence (agendas, action items, follow-through), coordinate cross-functional initiatives, and produce crisp executive-level materials that keep our organization moving.
- Manage complex calendars, meeting logistics, and travel for senior staff; anticipate conflicts and priorities.
- Drive the executive operating rhythm: set agendas, capture decisions, publish action logs, and ensure follow-up to closure.
- Prepare briefings, talking points, and executive presentations; distill complex inputs into clear, concise outputs.
- Orchestrate multi-stakeholder projects across Operations, Human Capital, PMO, BD, and Finance; surface risks, owners, and dates.
- Stand up lightweight processes, SOPs, and templates that reduce rework and improve throughput.
- Draft and edit executive correspondence, announcements, and meeting read-outs; maintain version control and distribution lists.
- Build and maintain shared spaces (SharePoint/Teams/Drive) with clean naming, folder structures, and access controls.
- Run high-stakes meetings end-to-end (prep, facilitation support, timing, and capture).
- Serve as a polished front-line point of contact for internal leaders and external partners, exercising discretion at all times.
- Support strategic initiatives and time-bound task forces; create trackers, dashboards, and simple metrics.
- Handle confidential items with judgment; escalate issues promptly and appropriately.
Requirements
- 5–8+ years in executive support, business operations, project coordination, or a similar role (professional services or GovCon preferred).
- Demonstrated mastery of calendar/travel management, executive communications, and meeting production.
- Proven ability to set structure (agendas, action registers, cadences) and hold teams to deadlines without formal authority.
- Advanced proficiency with Microsoft 365 (Outlook, PowerPoint, Excel, Word), Teams/SharePoint.
- Exceptional writing, proofreading, and slide-building skills; crisp, executive-level presence.
- High integrity and discretion managing sensitive information.
