Own and consistently achieve (or exceed) an annual sales quota within the Commercial segment.
Drive net-new customer acquisition and expansion opportunities across contact center and unified communications buyers.
Lead the end-to-end sales process, including discovery, solution alignment, demonstrations, commercial negotiations, and contract close.
Position 8x8’s CCaaS, UCaaS, and CX portfolio to address customer pain points and business outcomes, with a focus on scalability and measurable ROI.
Develop and maintain strong relationships with key decision-makers, including Directors, VPs, and C-level executives.
Collaborate cross-functionally with Sales Engineering, Channel Partners, Customer Success, and Marketing to deliver cohesive, customer-centric solutions.
Build and execute territory and account plans to grow pipeline, forecast accurately, and expand market share in the East region.

Requirements

5+ years of B2B SaaS sales experience in a hunter or hybrid role, consistently meeting or exceeding quota.
Proven success selling CCaaS, CX, UCaaS, or similar cloud-based communications solutions to Commercial or Mid-Market customers.
Experience managing complex sales cycles involving multiple stakeholders and decision-makers.
Strong discovery, consultative selling, and value-based messaging skills.
Excellent relationship-building abilities with a track record of earning customer trust and long-term partnerships.
Strong communication, presentation, and negotiation skills, with confidence engaging executive-level audiences.
Self-motivated, highly organized, and comfortable operating autonomously in a fast-paced, high-growth environment.
Experience selling contact center solutions (cloud or hybrid) including voice, digital channels, analytics, or workforce engagement tools (preferred).
Familiarity with CX, AI-driven customer engagement, or conversational AI capabilities within contact center platforms (preferred).

Benefits

Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock.
Reasonable accommodation to individuals with disabilities in accordance with applicable laws.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

B2B SaaS salesCCaaSUCaaSCXconsultative sellingvalue-based messagingsales cycle managementcustomer engagementanalyticsworkforce engagement tools

relationship-buildingcommunicationpresentationnegotiationself-motivatedhighly organizedautonomoustrust-buildingcollaborationdiscovery