7th Avenue

Operations

• Ensure all outbound Showroom, Marketing, and Replacement orders are shipped on a timely basis. No late orders where inventory is fully allocated.
• Daily review of inventory availability and ensuring showroom, marketing, and customer replacement orders are allocated.
• Assist in monitoring inventory levels to ensure adequate stock is maintained.
• Complete order requests and modifications from all parts of the company (Sales/Marketing/Concierge).
• Communicate with a sense of urgency to our warehouse and management team.
• Assist in updating appropriate operational SOPs.
• Meet our Inbox 0 KPI where we respond to all inquiries by the end of the day.
• Maintain accurate records and databases related to operations.
• Ensure the timely completion of tasks and projects.
• High level of order auditing to ensure goals and objectives are met.
• Continuous improvement recognition of current processes to ensure constant efficiencies are being brought to the position.

Operations Associate

• Ensure all outbound orders are shipped on a timely basis. No late orders where inventory is fully allocated.
• Daily review of inventory availability and ensuring customer orders are allocated and being shipped out quickly and accurately.
• Oversee and help execute the goals of our supply chain team around inbound containers, sea freight vendor management, demand and supply planning.
• Assist in monitoring inventory levels to ensure adequate stock is maintained.
• Communicate with a sense of urgency to our warehouse and management team.
• Works quickly and efficiently on any task.
• Assist in updating appropriate operational SOPs.
• Meet our Inbox 0 KPI where we respond to all inquiries by the end of the day.
• Maintain accurate records and databases related to operations.
• Ensure the timely completion of tasks and projects.
• High level of order auditing to ensure goals and objectives are met.
• Continuous improvement recognition of current processes to ensure constant efficiencies are being brought to the position.

Operations Manager

Account Executive

• Close the sale
• Deliver a warm, professional, and solution-oriented experience for all clients
• Maximize sales
• Provide excellent customer service
• Work cohesively with the team

Sales Consultant

Content Manager

• Assist Content Director in planning, coordinating, and executing all content shoots
• Capture and edit social-first photo and video content for use across all digital channels
• Manage daily posting, engagement, and performance tracking across brand social accounts
• Reply to comments and DMs in a timely manner
• Own the organic content calendar in alignment with the annual brand marketing calendar
• Collaborate with Content Partnerships Manager to source organic customer UGC
• Organize and maintain the brand’s content library for easy cross-functional use
• Support the Content Director with campaign planning and new product launches
• Contribute to a positive, collaborative, fast-moving creative culture

Operations Associate

Operations Manager

Sales Consultant

Creative Content Manager