Operations Associate

7th Avenue

Operations Associate managing customer communication within the Operations Team at a digitally-native furniture brand. Handling showroom, marketing, and customer orders with a focus on efficiency.

Posted 7/2/2026full-timeInglewood • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Ensure all outbound Showroom, Marketing, and Replacement orders are shipped on a timely basis. No late orders where inventory is fully allocated.
Daily review of inventory availability and ensuring showroom, marketing, and customer replacement orders are allocated.
Assist in monitoring inventory levels to ensure adequate stock is maintained.
Complete order requests and modifications from all parts of the company (Sales/Marketing/Concierge).
Communicate with a sense of urgency to our warehouse and management team.
Assist in updating appropriate operational SOPs.
Meet our Inbox 0 KPI where we respond to all inquiries by the end of the day.
Maintain accurate records and databases related to operations.
Ensure the timely completion of tasks and projects.
High level of order auditing to ensure goals and objectives are met.
Continuous improvement recognition of current processes to ensure constant efficiencies are being brought to the position.

Requirements

What you’ll need

2+ years of experience in an operational role.
Excellent communication skills - both written and verbal - with an extra emphasis on spelling and grammar are of the utmost importance.
Bachelor's degree in business, operations management, or a related field (preferred).
Experience in operations coordination or a similar role.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Proficiency in MS Office Suite and other relevant software.
Ability to analyze data and generate reports.
Detail-oriented with a focus on accuracy.
Problem-solving and critical-thinking abilities.
Ability to work independently and as part of a team.
Knowledge of logistics and supply chain management is a plus.
Technically Proficient/Experience with Google's suite of tools, NetSuite, Notion, Slack, Gorgias, Aircall, DispatchTrack or similar tools.
Team player with a strong positive attitude.
Be a creative problem solver that is the internal champion for our customers.

Benefits

Comp & perks

Dental insurance
Health insurance
Paid time off
Vision insurance
Company 401(k)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Order FulfillmentInventory AllocationData AnalysisOrder AuditingLogistics Management

Soft Skills

Strong Organizational SkillsTime ManagementProblem-SolvingCritical ThinkingTeam Player

Certifications

Bachelor's Degree in BusinessOperations Management