48forty Solutions

Administrative Assistant

• Answer all incoming calls of the Plant
• Prepare and mail all USPS/UPS/FedEx packages
• Sort and distribute incoming mail
• Oversee all administrative aspects of the general files area
• Assist with bookkeeping and/or accounting functions as appropriate

Manager

• Manage the work of all production employees
• Oversee production and shipping schedules based on availability of raw and finished goods
• Provide hands-on leadership as a working manager
• Directly responsible for all employment decisions at the facility
• Support plant administration to ensure compliance with established policies
• Responsible, in consult with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L
• Support and implement cost-control initiatives and process control within the Plant
• Continually review operations activities, including local transportation activities to maintain compliance with all Federal, State, and local laws (OSHA, DOL, DOJ, EPA, FD)
• Drive safety improvements across the Plant
• Maintain critical quality and raw material utilization standards to maintain customer satisfaction and Plant profitability
• Provide leadership to Plant staff and effectively motivate, delegate, and monitor their activities
• Assist with recruiting and to train and develop all staff
• Drive efficiencies through proper transportation scheduling, dispatch, and driver management

Assistant Plant Manager – Pallet Manufacturing

Account Executive

• Proactively identify and pursue new business opportunities through outbound prospecting, including cold calling, targeted email outreach, and digital engagement with potential customers.
• Consistently meet or exceed established outreach and activity goals, including outbound calls, emails, and other prospecting efforts designed to generate new opportunities.
• Develop and maintain targeted lead lists using CRM data, industry research tools, and market intelligence platforms to support consistent pipeline growth.
• Build and manage a healthy sales pipeline by leveraging CRM systems, trade show contacts, website analytics, social media platforms, ZoomInfo, and historical opportunity data within Logix.
• Identify key decision-makers within prospective organizations and qualify opportunities.
• Utilize HubSpot sales tools, including sequences, to creatively engage prospective customers and maintain consistent communication with leads.
• Manage and convert incoming opportunities including website inquiries, prospect emails, social media requests, RFPs, phone calls, and other inbound leads into qualified sales opportunities.
• Serve as the first point of contact for inbound prospects by providing detailed information about the pallet services offered by 48forty Solutions and Relogistics.
• Apply a consultative sales approach to understand customer needs, answer questions, and guide prospects through the early stages of the sales cycle.
• Coordinate with Plant leaders, Regional Sales Managers, and National Sales leaders to facilitate quoting.
• Clearly communicate product and service offerings, including key features, benefits, pricing considerations, and payment terms, while assisting with order documentation and related reports.
• Support the onboarding of new customers by coordinating internally with Plant teams, helping ensure a smooth transition from prospect to active customer and potential initial customer experience.
• Monitor the status and retention of newly awarded business by maintaining communication with internal teams and helping track customer activity to support long-term account success.
• Address and overcome objections by demonstrating the operational value and cost benefits of our pallet solutions.
• Partner with Plant leaders and Regional or National Sales teams to assign leads appropriately, monitor opportunity progress, and support timely follow-up to improve closing rates.
• Maintain accurate records of prospect interactions, lead activity, and pipeline updates within HubSpot.
• Collaborate with internal teams to develop strategic outreach initiatives and maintain a consistent cadence of prospect engagement activities.
• Provide responsive and professional customer service that reflects the company’s brand standards and commitment to client satisfaction.
• Participate in sales training and professional development opportunities to strengthen selling skills and remain informed on market and industry trends.
• Track and report lead generation, pipeline activity, and conversion metrics using HubSpot.

Inside Sales Representative

Supply Chain

• Manage all employees, both administrative and manufacturing, who may work multiple shifts, and can range in size from three to twenty-five employees
• Communicate goals, manage schedules, and coordinate workloads to achieve facility goals
• Maintain quality and safety standards throughout the site
• Train and develop associates, ensure they are following company policies, procedures, and standards
• Manage customer relationships for site
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR
• Manages employee relations issues, locally, in conjunction with Corporate HR team
• Analyze site data to make continuous improvements in operational excellence
• Draft reports, business correspondence, and procedural instruction manuals
• Effectively present information and respond to questions from groups of managers, clients, customers, and the public
• Monitor each employee’s performance and workload to ensure expectations are met
• Other duties as assigned

Warehouse Manager

• Ensure office area and production floor areas are clean and organized
• Participate in safety and productions meetings
• Accurately complete all daily reporting and paperwork
• Communicate directly with On-Site Manager regarding employee issues
• Ensure all employees are working safely and abide by all safety policies
• Answer the main phone, routing callers based on their needs
• Greet visitors and direct them to the appropriate area or person
• Date-stamp, review, and route all incoming mail
• Compose all routine correspondence
• Organizes, file, and maintain all records, correspondence, and maintenance logs
• Assist employees with general administrative questions regarding employment, pay, benefits, etc.
• Perform data entry of facility business activity
• May perform basic financial data entry
• Other duties as assigned

Business Operations

• Partner closely with Sales leadership and frontline team members to develop a thorough understanding of current sales pipeline stages, workflows, handoffs, and pain points.
• Map end-to-end sales processes, from lead generation through close, documenting current-state and desired future-state workflows with clarity and detail.
• Perform analysis on sales data to understand the sales process and use this analysis to support or help manage changes in the sales organization.
• Identify gaps, redundancies, and friction points in existing processes and translate findings into actionable improvement opportunities.
• Facilitate working sessions and interviews with stakeholders to surface business requirements, validate assumptions, and build alignment across teams.
• Capture and document clear, well-structured functional requirements that reflect stakeholder needs and serve as the authoritative source for system or process changes.
• Develop business process documentation including process maps, workflow diagrams, use cases, and user stories that can be understood by both business and technical audiences.
• Maintain requirements backlog and ensure documentation is kept current as business needs evolve.
• Define acceptance criteria for new capabilities, ensuring requirements are testable and tied to measurable business outcomes.
• Serve as an embedded business partner to the Sales team, developing a deep understanding of pipeline health, conversion metrics, forecast accuracy, and deal management practices.
• Proactively identify opportunities to improve pipeline visibility, data quality, and reporting through process or tooling enhancements.
• Translate Sales team feedback and requests into structured requirements that can be prioritized and acted upon by IT or operations.
• Support the design and adoption of pipeline management standards, including stage definitions, field usage guidelines, and data entry expectations.
• Act as the business-side liaison for CRM-related initiatives, ensuring technology enhancements are grounded in real business needs and clearly specified before development or configuration begins.
• Evaluate CRM workflows, automation, and reporting capabilities against business requirements, recommending changes that improve usability and adoption.
• Coordinate user acceptance testing (UAT) for CRM updates, including defining test scenarios, coordinating testers, and tracking resolution of issues identified during testing.

IT Business Systems Operations Analyst – Sales Pipeline, CRM

• Respond promptly to customer inquiries and complaints fully and with a resolution
• Partner with other members of management to set up and maintain customer and vendor accounts
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR
• Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting
• Manage local A/R process by ensuring all customers are invoiced timely and accurately
• Ensure adherence to all company policies, safety rules and regulations
• Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving
• Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers
• Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory
• Facilitate operational requirements by scheduling and completing administrative projects as needed

Office Manager

Operations

• Enforce safety standards, achieve production goals, and maintain quality standards
• Provide leadership and mentorship to the production function of the site
• Perform pallet sort, light pallet repair, forklift operation and customer service duties
• Lead production and provide customer support when necessary
• Work overtime as needed or swing shifts at times

Operations Supervisor

• Enforce safety standards, achieve production goals, and maintain quality standards
• Provide leadership and mentorship to the production function of the site
• Perform pallet and other commodity sort, forklift operation, trailer unloading, and customer service duties
• Lead production and provide customer support when necessary
• Work overtime as needed or swing shifts at times

Analyst

• Develop and provide key metrics to all levels of the management team (e.g. Compliance, Mileage Efficiency, Licensing etc.) with the working experience of PowerBI and database structures
• Review and synthesize transportation data to identify trends and develop solutions for improvement
• Partner with operations to support integration and synergy reporting and be effective in communication goals/objectives
• Coach and teach underperforming operations how to improve the various transportation metrics
• Work with vendors for reviewing and disputing invoices and proper allocations across the network
• Review consumption trends such as fuel and mileage data to prepare files for the International Fuel Tax Agreement (IFTA) and other Environmental Social Governance (ESG) initiatives
• Work with Transportation Leaders to coordinate vehicle licensing with our titling agents
• Develop and maintain a Driver Recognition Program to gather data points and safety information to effectively administer a rewards and recognition program
• Support month-end management reporting processes and deliverables
• Support monthly and weekly reporting and forecasting

Transportation Analyst

• Learn how to and assist with managing customer relationships for Relogistics Services
• Work with the On-Site Manager (OSM) to set shift/operating schedule to best service the local customer(s)
• Assist with recruiting, developing, and managing employees
• Ensure company policies regarding Safety and HR are followed
• Order and maintain supplies and arrange for office equipment maintenance
• Assist employees with general administrative questions regarding employment, pay, benefits, etc.
• Perform basic financial data entry
• Assist with forklift driver duties as needed
• Track movements in a timely/legible manner on the proper forms
• Assist in managing employee relations issues, locally, in conjunction with the OSM
• Other duties as assigned

Assistant Warehouse Manager – Reusable Asset Depot

• Provide overall direction and oversight of plant operations, including production, inventory management, shipping, and receiving
• Lead, coach, and develop a workforce of approximately 100 employees and supervisors to achieve safety, quality, cost, and productivity objectives
• Ensure maximum equipment availability through comprehensive preventive maintenance programs and prompt corrective actions
• Manage operating budgets, monitor expenditures, and drive profitability through effective P&L management
• Champion Lean, Six Sigma, and other process improvement methodologies to enhance efficiency, reduce waste, and achieve operational excellence
• Collaborate with Safety, Human Resources, and senior leadership to maintain compliance, promote employee engagement, and strengthen organizational culture
• Oversee and take part in staffing activities, including recruitment, onboarding, performance evaluations, and professional development initiatives
• Cultivate and sustain strong customer relationships through proactive communication, reliability, and superior service quality

Senior Manufacturing Warehouse Manager – Reusable Asset Depot

• Oversee all daily operation from both the customer and operations perspective
• Organize and manage 3PLs and service provider operation documentation
• Analyze & optimize logistical process to provide best in class service to current & future customers
• Review, prepare, and route purchase orders and other operation documentation
• Monitor shipments, costs, timelines, and productivity
• Strongly support business development and brokerage teams to develop customer base
• Answer customer inquiries timely and efficiently
• Understand various logistics KPIs and their impact on the day to day operation progress
• Monitor & evaluate 3PL performance

48forty Solutions

Administrative Assistant

Assistant Plant Manager – Pallet Manufacturing

Inside Sales Representative

Warehouse Manager

Administrative Assistant

IT Business Systems Operations Analyst – Sales Pipeline, CRM

Office Manager

Operations Supervisor

Operations Supervisor

Transportation Analyst

Assistant Warehouse Manager – Reusable Asset Depot

Senior Manufacturing Warehouse Manager – Reusable Asset Depot

Logistics Coordinator

Senior Warehouse Manager – Reusable Asset Depot

Administrative Assistant