3P Biopharmaceuticals

Account Manager

• Proactively engage schools prior to renewal to discuss subscription, usage, satisfaction, renewal and upsell opportunities that align with customer needs.
• Maintain strong customer relationships by proactively engaging prioritized accounts and support growth and product adoption.
• Identify trends and improve engagement by tracking customer interactions, customer feedback and outcomes.
• Ensure records and school information are maintained, accurate and organized in Salesforce.
• Collaborate with Sales, Marketing, Product and Customer Support to provide an exceptional customer experience.

Account Manager – Automated Accounts

Marketing

• Planning, executing, and optimising marketing campaigns that drive business growth.
• Showcasing the impact of our products.
• Empowering our sales teams to engage meaningfully with schools and educators.
• Coordinating and executing multi-channel campaigns (email, social, web) within budget and timelines.
• Contributing to lead generation (MQLs) and improving conversion rates.
• Supporting cross-sell, upsell, and renewal strategies to drive customer lifetime value.
• Monitoring and optimising campaign performance, including CPC, engagement metrics, and conversion rates.
• Effective stakeholder coordination and project management.
• Managing competing priorities within tight timeframes.
• Staying up to date with the education market, industry trends, and the competitive landscape.
• Supporting logistics for conferences and events.
• Bringing fresh thinking to everything you do – we love creativity and initiative!

Marketing Coordinator

General Counsel

• Advise key leaders, business stakeholders and units on corporate, commercial, and operational matters
• Proactively identify and mitigate legal, regulatory, and reputational risks
• Draft, review, and negotiate a broad range of commercial contracts (supplier, customer, licensing, services, M&A, etc.)
• Ensure compliance with key regulations and laws
• Oversee development of compliance and policy frameworks, infrastructure, and training
• Work closely with the Company Secretary to support board and committee operations, compliance with ASX listing rules, disclosure obligations, and investor communications
• Advise on legal strategy and risk exposure for disputes or regulatory issues
• Provide legal support for major transactions, partnerships, and M&A, including due diligence and deal structuring or other strategic projects requiring legal expertise

Account Manager – Automated Accounts

Marketing Coordinator

Legal Counsel