Learning and Development

• Develop and manage a cohesive learning strategy that supports employee growth, capability building, and long-term career development.
• Design and develop learner-centered engaging and interactive experiences for comprehensive development program(s), incorporating adult learning principles and instructional design best practices.
• Create instructional content, such as instructor lead training, eLearning modules, videos, job aids, and assessments.
• Design and implement learning pathways for core roles, leadership development, functional skills, and future-skills readiness.
• Oversee the end-to-end lifecycle of talent programs, from needs analysis, curriculum development to delivery, and measurement of impact.
• Leverage 2U/ edX content, certificates, and degree programs to create structured upskilling and reskilling opportunities.
• Partner with functional leaders to assess capability gaps and design learning solutions aligned to business priorities.
• Ensure all learning programs are accessible, scalable, and measurable.
• Lead strategy and programs that support internal mobility, including career frameworks, skills profiles, and mobility pathways.
• Build tools and resources to help employees navigate career growth and identify new opportunities inside the company.
• Partner with Talent Acquisition and HRBPs to develop mobility policies, guidelines, and processes that support equitable internal movement.
• Analyze internal mobility trends and identify systemic barriers or opportunities to improve access and adoption.
• Serve as the subject matter expert and strategic thought partner for customized strategies and initiatives for enhancing leadership and team impact, resulting in the development and execution of new leader assimilations, team alignments, strategy planning sessions, action planning, etc.
• Partner with Change Management and HRBP teams to ensure smooth execution of organizational changes.
• Support organizational change initiatives by developing and delivering enablement programs that ensure leaders and employees are prepared for new structures, processes, and ways of working.
• Communicate recommendations, implications, and change impacts with clarity and alignment across stakeholders.
• Serve as a consultative partner to HR Business Partners and functional leadership to diagnose talent gaps and recommend targeted learning and organizational development interventions.
• Establish and enhance governance frameworks for organizational changes and headcount management.

Manager, Talent Development – Mobility

Product Manager

• Define strategy, target outcomes and product priorities informed by customer and business needs.
• Collaborate with product leaders, executive leaders and cross-functional stakeholders to evangelize and align product strategies with broader company goals.
• Manage a small team of Product Managers to help them grow, achieve their goals and deliver on the product strategy.
• Create comprehensive roadmaps in support of delivering critical customer and business goals.
• Lead execution against your strategy and roadmap. Strike the right balance of big swings and rapid experimentation. Regularly measure and communicate impact and outcomes, and adjust course as needed.
• Develop and manage to goals, including revenue targets. Monitor key performance indicators and financial metrics related to product performance.
• Interact directly with learners, educators, other product managers, and organizational stakeholders to understand emerging product needs and capture these in the form of product memos, demos, and executive presentations.
• Define the engineering backlog, technical requirements, and product features and lead a cross functional team of engineering, data science, UX, and others to design solutions and deliver results.
• Represent your team and work with 2U leadership, the broader company, and external stakeholders.
• Use your own product to develop empathy for your customers.
• Bring strong product leadership to 2U and mentor other product managers on how to lead in a product-led, outcome oriented organization.

Product Management Lead, Marketplace Monetization

Sales Development Rep

• Generate interest in our product offering with companies that result in live and phone-based meetings for our Business Development Managers
• Achieve this through inbound and outbound efforts, targeted account outreach based on industry insights, thorough prospect communication, and personalized messaging
• Manage a high volume of leads at any given time and have sound judgment under pressure while maintaining a high level of customer service
• Ensure effective use of time to meet SLAs
• Research and qualify marketing generated leads
• Plan and execute prospecting activities (utilizing outreach tools, SalesForce, cold calling, and email)
• Set up meetings or calls between (prospective) customers and sellers
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Report on weekly, monthly, and quarterly results

Sales Development Representative

Director

• Provide strategic leadership and senior level oversight to drive development of our CDP capabilities, based on the needs of our internal customers and the expectations of our learners around the use of data for experience personalization
• Contribute to the creation of robust segmentation and testing strategies aimed at personalizing the customer experience
• Partner with engineering, data science, marketing, product, and other cross-functional teams to define data structures, general product requirements and user acceptance testing models for customer data models and CDP functionality
• Ensure that business goals and objectives surrounding CDP are met and allow the organization to leverage powerful insights that drive strategic decision-making for our customer data strategies
• Own the customer data platform and be an evangelist for its value proposition, including promoting new features, being the SME for CDP best practices, providing documentation for end users, and solving for the normalization of customer data across multiple, siloed lines of businesses.
• Understand privacy regulations like GDPR and CCPA and work with our privacy, engineering, and security teams to ensure consent and permissions are updated and upheld when needed

Director, Customer Data Platforms

Manager

• Manage the team of General Managers and University partner relationships
• Effectively build and manage all strategic relationships with a portfolio of University partners
• Lead the management of performance of 2U operations related to the Partners
• Partner with peer PGM’s, Partnership Leadership team and the University Services team
• Oversee implementation of strategic plans across the portfolio

Manager, Talent Development – Mobility

Product Management Lead, Marketplace Monetization

Sales Development Representative

Director, Customer Data Platforms

Portfolio General Manager