Logistics Coordinator
2Modern
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $46,000 - $70,000 per year
About the role
- Coordinate timely and accurate shipments between shippers and carriers (includes US Domestic and some International)
- Ensure accuracy of shipping documents
- Identify and fix shipping errors
- Communicate shipping updates, delays, and resolutions to Customer Support and Sales teams
- Problem-solve transportation challenges before or during transit
- File and manage Shipping Claims (Damage, Loss, etc)
- Balance ticket volume with follow-up work — staying organized across multiple priorities
Requirements
- Strong communications skills
- Excellent organizational capacity
- Experience in logistics, freight coordination, or fulfillment
- Proficiency with spreadsheets and tracking systems
- Excellent written communication
- Ability to prioritize and manage competing demands
- Collaborative attitude
- Solution-oriented mindset
- Critical- and Lateral-thinking ability
- Research and analysis skills
- Experienced with Customer Service best practices in communication and tenor
- Familiarity with best practices in Residential and White Glove freight management
- Ability to use data in making logistics more efficient
- Understanding of both warehouse and transportation management
- Capacity to multitask
- Strong time management skills
- Ability to prioritize tasks based on needs and workflow
- Experience working with ecommerce, CRM systems, and fulfillment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticsfreight coordinationfulfillmentshipping document accuracyshipping error resolutionshipping claims managementdata analysiswarehouse managementtransportation managementmultitasking
Soft Skills
strong communication skillsexcellent organizational capacityproblem-solvingcollaborative attitudesolution-oriented mindsetcritical thinkinglateral thinkingtime managementability to prioritizecapacity to manage competing demands