PRT Operations Associate
F&G
Credit Repair Operations – Dispute Management
20four7VA
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Review incoming leads or new client emails and import clients into the system for Round 1 processing
- Ensure all client details (credit reports, personal documents, and consent forms) are accurately uploaded into the database
- Tag, organize, and document each client’s round (Round 1, 2, or 3) for workflow tracking
- Review each client’s credit report to identify negative or disputable items
- Prepare and submit dispute letters to credit bureaus (Equifax, Experian, TransUnion) according to SOP
- Handle FTC and CTSP filings when required by case status
- Track dispute responses and follow-up deadlines every 30 days
- Move clients through Rounds 1–3 of the dispute process
- Reach out to clients via email or Slack when documents are missing, reports are incomplete, or additional verification is required
- Maintain detailed dispute and client progress logs using internal tracking sheets
Requirements
- Minimum 2–3 years in the credit repair industry or similar financial dispute-handling roles
- Proven ability to manage client accounts in credit repair software (e.g., Credit Repair Cloud, DisputeBee, Client Dispute Manager, etc.)
- Strong command of Microsoft Excel or Google Sheets for data tracking
- Familiarity with credit bureau communications (Equifax, Experian, TransUnion)
- Comfortable using Slack and Gmail for daily coordination
- Exceptional attention to detail and accuracy in data entry
- Punctual and accountable with excellent time management
- Clear and professional English communication (written and verbal)
- Strong organizational skills with the ability to manage large client volumes
- Comfortable handling confidential financial data securely
Benefits
- Independent contractor engagement with 20four7VA
- Option for part-time or full-time
- Flexibility in scheduling
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit repairdata entrydispute managementclient account managementdocument preparationworkflow trackingcredit report analysisdispute letter preparationfiling managementdata tracking
Soft skills
attention to detailtime managementorganizational skillscommunication skillspunctualityaccountability
