1VALET

Bilingual

• Provide remote and onsite support to Security Contractors integrating 1VALET’s technology
• Program, configure, and commission security systems
• Communicate with customers, project managers, and internal teams
• Update project status in project management software
• Escalate and collaborate with the Technical Project Manager and cross-functional teams on complex issues
• Take ownership of projects from start to finish

Systems Integration Technician – Bilingual English/French

Technician

• Provide remote and occasional onsite support to security contractors integrating 1VALET technology
• Program, configure, and commission security systems
• Communicate with customers, project managers, and internal teams
• Update project status in project management software
• Escalate and collaborate with the Technical Project Manager and cross-functional teams on complex issues
• Take ownership of projects from start to finish
• Travel to client sites when required

Systems Integration Technician – GTA

QA Engineer

• Execute test plans and test cases for hardware products, embedded software, and connected IoT systems
• Perform functional, regression, and integration testing on 1VALET Entry systems and related hardware
• Assist in validating integrations including smart locks, thermostats, access readers, and sensors
• Support senior engineers during new hardware bring-up and lab setup
• Test mobile applications, backend services, and embedded firmware for end-to-end system validation
• Run tests across device types, screen sizes, hardware revisions, and firmware versions
• Reproduce, log, and verify software defect fixes with software engineers
• Investigate field issues with Customer Experience and Operations teams
• Replicate customer-reported bugs in the lab using physical hardware and test environments
• Document bug details and reproduction steps
• Log, track, and re-test bugs using test management and bug-tracking software
• Maintain test documentation and report test execution results
• Participate in discussions to improve product quality and testing efficiency

Systems Integration Technician – Bilingual English/French

Systems Integration Technician – GTA

Junior QA Engineer