Account Manager – Team Lead
12twenty
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $120,000 - $140,000 per year
Job Level
About the role
- Lead, coach, and develop a small pod of Account Managers
- Provide ongoing deal coaching, pipeline inspection, and performance feedback
- Drive a culture of accountability, ownership, and continuous improvement
- Support reps in managing strategic and enterprise-level accounts
- Act as an escalation point for complex customer situations
- Own forecast accuracy and pipeline health for your pod
- Ensure consistent execution of deal strategy, pipeline management, and closing discipline
- Identify risks and proactively drive actions to hit team targets
- Partner with Sales, Product, and CS leadership to improve customer journey and revenue outcomes
- Identify and implement process improvements and scalable playbooks
- Ensure alignment across teams to support consistent customer experience
Requirements
- 5–8 years of experience in account management, sales, or customer success
- Proven track record of retention, expansion, and team leadership
- Experience managing or mentoring reps in a team lead or manager capacity
- Strong forecasting, pipeline management, and performance coaching skills
- Excellent communication and cross-functional collaboration skills
- Bachelors degree
Benefits
- Competitive salary
- Generous PTO policy
- Full benefits, including 401(k)
- Regular team happy hours and activities
- Remote work flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsalescustomer successforecastingpipeline managementperformance coaching
Soft Skills
leadershipcoachingcommunicationcross-functional collaborationaccountabilityownershipcontinuous improvement
Certifications
Bachelor's degree