12th Tribe

Financial Planning and Analysis

• Oversee day-to-day accounting operations and month-end close
• Manage the P&L, cash flow, and balance sheet in partnership with external accountants or finance staff
• Own financial reporting cadence — weekly, monthly, and quarterly — with written summaries that translate numbers into clear business context for the CEO and leadership team
• Lead annual budgeting and quarterly reforecasting cycles across departments
• Build, own, and continuously improve the company's forecasting infrastructure — revenue models, scenario plans, cash flow projections, and departmental budgets
• Design templates and reporting frameworks that bring consistency and clarity across finance, inventory, and operations
• Own inventory health across all channels — e-commerce, retail, and wholesale if applicable
• Ensure buy quantities align with forecasted demand and marketed products; proactively flag risk and opportunity
• Lead markdown and clearance strategy in partnership with merchandising
• Own the 3PL relationship end-to-end: SLA compliance, billing accuracy, fulfillment performance, and issue resolution
• Manage inbound/outbound logistics, freight, and carrier relationships
• Drive continuous improvement across the fulfillment operation with documented processes and clear accountability

Senior Director, Operations & Finance

• Oversee day-to-day accounting operations and month-end close
• Manage the P&L, cash flow, and balance sheet in partnership with external accountants or finance staff
• Own financial reporting cadence — weekly, monthly, and quarterly — with written summaries that translate numbers into clear business context for the CEO and leadership team
• Lead annual budgeting and quarterly reforecasting cycles across departments
• Build, own, and continuously improve the company's forecasting infrastructure — revenue models, scenario plans, cash flow projections, and departmental budgets
• Design templates and reporting frameworks that bring consistency and clarity across finance, inventory, and operations
• Develop a rolling forecast methodology that integrates marketing calendar inputs, buying decisions, and channel performance in real time
• Partner with performance marketing and merchandising to ensure paid media budgets and unit buys are tightly coordinated — including affiliate volumes and gifted product that impact sell-through
• Translate model outputs into concise written summaries and recommendations that non-finance stakeholders can act on
• Own inventory health across all channels — e-commerce, retail, and wholesale if applicable
• Ensure buy quantities align with forecasted demand and marketed products; proactively flag risk and opportunity
• Lead markdown and clearance strategy in partnership with merchandising
• Build inventory reporting templates that give the team real-time visibility into sell-through, weeks of supply, and reorder triggers
• Own the 3PL relationship end-to-end: SLA compliance, billing accuracy, fulfillment performance, and issue resolution
• Manage inbound/outbound logistics, freight, and carrier relationships
• Build operational scorecards and reporting cadences to track fulfillment cost per order, on-time rates, and carrier performance
• Drive continuous improvement across the fulfillment operation with documented processes and clear accountability
• Depending on org structure, may also oversee production coordination and vendor management (excluding design and creative direction)
• Manage supplier lead times, purchase order workflows, and delivery timelines in partnership with the merchandising team

Senior Director, Operations and Finance

Product Marketing

• Own the planning, execution, and operational oversight of all marketing campaigns and product launches.
• Ensure performance, ecommerce, and brand initiatives are delivered on time, on budget, and with creative excellence.
• Manage deadlines, streamline workflows, enforce creative processes, and maintain leadership visibility across all initiatives.
• Maintain and enforce the full marketing & GTM calendar, including campaigns, product launches, seasonal initiatives, and omnichannel activations.
• Drive accountability for all marketing and creative deadlines, including ads, banners, emails, social content, influencer activations, and campaign assets.
• Oversee creative operations: manage workflow systems, enforce briefs and rules, and ensure designers and creative teams follow processes consistently.
• Develop, implement, and maintain SOPs and repeatable workflows for marketing, creative production, and campaign launches.
• Track creative production and performance reporting, ensuring assets meet quality standards and align with strategic objectives.
• Organize and manage creative tools and platforms to streamline processes, improve collaboration, and reduce bottlenecks.
• Coordinate cross-functional teams (marketing, ecommerce, brand, design, creative) to remove blockers and ensure seamless execution.
• Manage budget tracking and forecast approvals for marketing initiatives, ensuring alignment with leadership before launch.

Marketing & Creative Operations Manager – Omni-Channel, GTM

Manager

• Leads the daily opening and closing procedures for the store
• Partners with the General Manager to lead the recruitment, onboarding, training and development of all staff
• Helps to Identify, create and manage the execution of all store business plans to drive performance results and maximize business opportunities
• Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance
• Ensures all employees provide excellent customer service and experience at all times
• Assists with the development of all Retail Associates; motivating them to meet store goals
• You lead by example and interact with customers in-store to assess their style needs and offer personalized recommendations
• Create a positive shopping environment for each customer that walks into the store
• Lead clothing try-ons and PK sessions with stylists
• Style yourself according to the 12th Tribe aesthetic and inspire others with your outfits
• Assist SM in creating visually appealing displays and merchandise arrangements
• Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
• Work with SM to assure store is tidy and maintained

Senior Director, Operations & Finance

Senior Director, Operations and Finance

Marketing & Creative Operations Manager – Omni-Channel, GTM

Assistant Store Manager