12th Tribe

Graphics Designer

• Work on a wide range of projects and media, using various computer software to visualize and develop innovative graphic designs that meet business goals
• Obtain input from management, ensuring designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately
• Work independently and cooperatively on multiple projects with marketing team to meet deadlines
• Examine existing processes, identifying flaws and creating solutions to improve design capabilities
• Update and maintain internal databases of designs, photography, and video
• Contribute ongoing branding enhancements across all elements of the brand.
• Collaborate, brainstorm, and design content for biweekly collection launches and seasonal sales.
• Design assets you’d complete *not limited to*: company website banners, postcards, product labels, merchandise graphics, social media content, signage, and advertisements.
• Translate strategic direction into high-quality design within an established brand identity
• Develop concepts with Adobe Photoshop and Adobe Illustrator, and execute original content determining ideal usage of color, text, font style, imagery, and layout
• Create motion graphics with innovative ideas
• Edit videos for ad and social content
• Maintain and organize content management system
• Evolve brand identify Landing page designs for e-commerce website
• Bring new ideas to the table – we love to hear your voice!
• Manage the design and uploading process of all project material, understanding best practices for using a content management system.
• Use trend intelligence and an understanding of top and bottom performing content to design and execute specific classifications
• Bring new concepts and ideas to the marketing team through design

Graphic Designer

IT Support

• Conduct fit sessions with models, fit mannequins, and virtual prototypes to assess the fit, comfort, and construction of garments.
• Ensure that designs meet sizing and fit standards for both wholesale clients and D2C customers.
• Collaborate with tech design and production teams to review and evaluate initial prototypes and provide feedback on how to improve fit.
• Identify issues with fit, such as tightness, proportions, and overall silhouette, and work with designers and pattern makers to make adjustments.
• Develop corrective measures, working directly with the technical design team to ensure any changes meet design intent while improving fit.
• Update and maintain tech packs with accurate fit specifications, measurement charts, grading rules, and adjustments needed for each product.

Fit Technician

Producer

• We are looking for a Senior Creative Content Specialist to bring fresh, innovative ideas to life through motion graphics, animations, videos, photography, and graphic design.
• This role will support the Creative Content Director by executing creative projects, managing content assets, and ensuring the brand’s story comes to life across all platforms.
• Concept + Shoot Campaign content for 2-3 drops per month.
• Develop video teaser content for social and paid for each drop and launch campaign materials.
• Develop an organic youtube strategy to launch within 30 days and maintain ongoing.
• Low fi + High fi video shoot + editing.
• Collaborate with the Creative Content Director to execute creative concepts for photoshoots, video shoots, and campaigns.
• Lead storyboarding, planning, and editing creative projects that showcase the brand’s unique identity.
• Bring innovation through unique media types to market products in new ways.
• Partner with the marketing and e-commerce teams to deliver assets optimized for various platforms and campaigns.
• Collaborate on content planning weekly for social and paid.
• Stay updated on industry trends, tools, and creative techniques to bring fresh, innovative ideas to the table.

Senior Creative Content Producer, Specialist

Operations

• Manage wholesale order processing, ensuring compliance with account routing guides and EDI requirements
• Coordinate with sales, planning, and logistics teams to align inventory availability with wholesale demand
• Monitor account-level performance, resolving chargeback risks or shipping issues proactively
• Oversee store operations support, including ordering supplies, managing devices, and coordinating with vendors on hardware/software needs
• Oversee DTC order fulfillment, returns processing, and escalations in partnership with 3PL
• Partner with marketing and merchandising teams to ensure operational readiness for promotions, product launches, and peak seasons
• Track and report on key eCommerce KPIs (order accuracy, fulfillment speed, return rates, etc.)

Operations Manager

Social Media Manager

• Work with the brand strategy team to coordinate and create content across all social channels.
• Responsible for submitting RFP and vendor analysis for implementation of new platforms.
• Create shot lists and own social media shot list plan for content days on campaign and social shoots.
• Act as a brand creator and on-camera personality, helping bring the 12th Tribe lifestyle to life.
• Build and execute a forward-thinking content strategy that aligns with brand goals and broader marketing objectives.
• Responsible to create SOP for new processes and platforms.
• Oversee the creative development of social-first assets (photo, video, copy) and lead production.
• Develop and manage a robust content calendar that integrates brand storytelling and community engagement.
• Present and analyze content performance metrics as well as account growth metrics on all social channels.

Social Media Content Producer – Manager

Customer Retention Specialist

• Develop and execute CRM strategies that increase customer retention, repeat purchase rate, and overall LTV.
• Manage end-to-end customer lifecycle campaigns, from onboarding to re-engagement.
• Partner with performance marketing and e-commerce teams to ensure consistent messaging across all touchpoints.
• Build automated and campaign sends in Klaviyo and Attentive, optimizing for engagement, conversion, and deliverability.
• Collaborate with creative and merchandising teams on storytelling, product segmentation, and seasonal messaging.
• Manage push notifications and in-app engagement through Tapcart to drive mobile conversions.
• Assist in developing and executing the brand’s loyalty program strategy—structure, tiering, rewards, and communications.
• Partner with vendors and internal teams to integrate loyalty seamlessly across Shopify and marketing channels.
• Analyze performance and customer feedback to evolve the program for higher participation and ROI.
• Build customer segments for personalized communications based on behavior, purchase history, and predicted LTV.
• Manage our agency to report on CRM KPIs (retention, churn, repeat rate, AOV, LTV, email/SMS revenue contribution).

Graphic Designer

Fit Technician

Senior Creative Content Producer, Specialist

Operations Manager

Social Media Content Producer – Manager

CRM & Loyalty Specialist