Lead Logistics Analyst
DIRECTV
Job Level
Mid-LevelSenior
About the role
- Manage the complete operator lifecycle stages: Business Development/Sales: Identify growth opportunities by contracting new transport operators within your region, maintain a healthy sales pipeline, and meet quarterly quotas.
- Onboarding new operators (Ops, Data entry, Inventory): Work with cross-functional supply teams to ensure smooth and efficient onboarding of operators (technical, content, marketing alignment) and ensure that prioritizing is set according to the business needs
- Day-to-day Operations (Ops, Data entry, Inventory, Ticketing): Work with cross-functional supply teams to ensure pre-defined SLAs are met, identify region-specific bottlenecks, and suggest solutions.
- Account Management: Optimize operator relationships and drive consistent growth (e.g., commercial terms, inventory coverage, content optimization).
- Provide special attention to top-tier clients to ensure satisfaction and long-term retention.
- Define and optimize supplier-centric processes aimed at increasing supplier satisfaction.
- Leverage our group strengths to ensure Travelier Suite growth (All brands, TMS, Capital): Present various services/solutions that Travelier can offer as a group and that operators can benefit from: TMS: Client Mapping & Engagement Map all relevant clients, organize initial meetings, and engage stakeholders to drive relationships and opportunities within the region.
- Special Deals (Capital) Deliver a set number of special deals from your region. Through this great initiative, we are offering our operators funding at a very competitive rate, which should enable them to accelerate their business growth.
- Know your region - Own your growth strategy: Define and lead your "win a country" strategy, emphasizing quick-win solutions alongside mid- to long-term strategies. Be familiar with all relevant data related to your region: competitors and threats, distribution channels and opportunities, tourism trends, macro changes, regulations, etc.
- Interface with our OTAs: Work closely with other teams in our organization and serve as the main focal point for different Travelier brand stakeholders (CEOs, Product, Marketing, Customer Support).
- Leading the Business Development Team: Managing a team of 3-7 Business Development Managers. Leading the team to achieve KPIs by tracking key metrics and ensuring they are consistently discussed and optimized. Developing team capabilities through mentoring, role modeling, and professional growth initiatives.
Requirements
- 5+ years of experience in Business Development, Sales, or Account Management, preferably in the travel, transportation, or OTA (online travel agency) industry.
- Proven track record of driving revenue growth and expanding market share within a defined region.
- Experience in managing cross-functional teams and working closely with Operations, Marketing, and Product.
- Strong leadership background with at least 3+ years of managing and developing business development teams (3–7 people).
- Demonstrated ability to build and maintain long-term partnerships with top-tier clients.
- Strategic mindset with the ability to define and execute regional growth strategies (“win a country” approach).
- Solid understanding of supplier lifecycle management, from contracting to onboarding and account optimization.
- Analytical skills: ability to interpret data, identify trends, and translate insights into actionable strategies.
- Strong negotiation skills and experience with commercial terms, special deals, and partnership agreements.
- Excellent communication and stakeholder management skills, including working with executives and multiple brands.
- Familiarity with industry-related regulations, tourism trends, competitive landscapes, and macroeconomic factors affecting the region.
- Entrepreneurial and proactive approach to identifying growth opportunities.
- Fluency in English (additional regional languages are an advantage).
