User Researcher

• Plan and run formative research (discovery interviews, field studies, jobs-to-be-done analysis) that informs product strategy and roadmap decisions
• Run validation research (usability testing, concept testing, beta feedback loops) to pressure-test designs before and after they ship
• Partner with outbound and customer-facing teams to recruit participants and drive ongoing customer conversations
• Mine insights from AI implementation teams and FDEs, turning frontline deployment pain points into actionable UX improvements
• Synthesize findings into clear, prioritized recommendations that Product and Design can act on immediately
• Build lightweight, repeatable research practices that scale with the team, including self-serve tools and insight repositories
• Champion research rigor while moving at startup speed: right-sized methods, fast turnarounds, no research theater

UX Researcher

• Support user research initiatives focused on game players
• Assist with user research across a variety of game products
• Work closely with product development teams to provide user research insights
• Stay informed about emerging trends in the gaming and entertainment industries

User Research Intern

• Define and enrich the user experience of members and clients on different virtual platforms
• Serve as a specialist advisor and subject matter expert for the definition of user journeys
• Lead different stakeholders with respect to development projects and complex initiatives
• Help solve highly complex problems that require analytical skills and comprehensive knowledge
• Ensure the identification of opportunities to improve the member and client experience
• Lead efforts to define the user journeys and the desired user experience
• Ensure the design of mock-ups, user personas, functional specifications, and information architecture
• Conduct trend monitoring and develop practices in terms of digital and user-focused design
• Ensure co-creation runs smoothly between UI, product management, and IT development teams

UX Designer, Research and Marketing

• Define digital experiences while supporting the implementation and evolution of user research practice
• Establish, manage, and continuously evolve a structured user research practice
• Partner with stakeholders to define research needs and objectives
• Plan and conduct both generative and evaluative research
• Apply a variety of research methods including user interviews, usability testing, surveys, etc.
• Analyze qualitative and quantitative data to develop actionable recommendations
• Communicate research findings to influence decision-making
• Contribute to the implementation, maintenance, and monitoring of a digital analytics dashboard
• Participate in UX design activities

User Experience Advisor – UX Research

• Collaborate with our multidisciplinary teams: Work closely with product, design, and data teams (web analytics, business intelligence, and marketing research) to: 1/identify information gaps; 2/create and manage your research roadmap, and more broadly; 3/ensure the entire design and development process is user-centered.
• Lead user research: Plan, design, and conduct user research studies to gather deep insights into users’ needs, behaviors, and motivations.
• Analyze and synthesize data: Analyze qualitative and quantitative data collected during research and synthesize findings to deliver strong strategic recommendations that account for technological constraints.
• Produce reports and presentations: Communicate research results clearly and concisely through detailed reports and presentations to influence decision-making and guide design strategies.
• Stay on top of tools and methods: Keep up to date with the latest trends, best practices, and tools in user research and user experience (UX).
• Mentor: Mentor junior researchers by sharing your knowledge and accelerating the development of the skills needed to conduct effective research.
• Champion a culture of excellence and UX: Advocate for the importance of user research and UX across the organization by operationalizing the full range of methods offered by the team.

User Researcher jobs in Canada

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UX Researcher

User Research Intern

UX Designer, Research and Marketing

User Experience Advisor – UX Research

Senior UX Researcher