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UX Designer, Research and Marketing
DesjardinsUX Designer responsible for defining user journeys and enhancing experiences at Desjardins Group. Leading initiatives and collaborating with stakeholders to improve digital platforms.
About the role
Key responsibilities & impact- Define and enrich the user experience of members and clients on different virtual platforms
- Serve as a specialist advisor and subject matter expert for the definition of user journeys
- Lead different stakeholders with respect to development projects and complex initiatives
- Help solve highly complex problems that require analytical skills and comprehensive knowledge
- Ensure the identification of opportunities to improve the member and client experience
- Lead efforts to define the user journeys and the desired user experience
- Ensure the design of mock-ups, user personas, functional specifications, and information architecture
- Conduct trend monitoring and develop practices in terms of digital and user-focused design
- Ensure co-creation runs smoothly between UI, product management, and IT development teams
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
User PersonasFunctional SpecificationsInformation ArchitectureMock-Up DesignDigital Design Practices
Soft Skills
CollaborationCommunicationProblem-Solving
Certifications
Bachelor's Degree