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User Experience Advisor – UX Research
iA Financial Group (Industrial Alliance)UX Researcher improving user experience and digital tools for insurance and savings advisors at iA Financial Group. Collaborating across teams and leveraging UX research and design.
About the role
Key responsibilities & impact- Define digital experiences while supporting the implementation and evolution of user research practice
- Establish, manage, and continuously evolve a structured user research practice
- Partner with stakeholders to define research needs and objectives
- Plan and conduct both generative and evaluative research
- Apply a variety of research methods including user interviews, usability testing, surveys, etc.
- Analyze qualitative and quantitative data to develop actionable recommendations
- Communicate research findings to influence decision-making
- Contribute to the implementation, maintenance, and monitoring of a digital analytics dashboard
- Participate in UX design activities
Requirements
What you’ll need- Minimum five (5) years of experience in qualitative and quantitative UX research
- Expertise in both qualitative and quantitative UX research methods
- Knowledge of digital analytics tools
- Strong analytical, organizational, and synthesis skills
- Excellent collaboration skills in multidisciplinary teams
- Strong communication and stakeholder influence abilities
- Understanding of UX design principles including accessibility, usability heuristics, information architecture, user-centered design, user journeys, prototyping, and usability testing
- Intermediate level of English proficiency
Benefits
Comp & perks- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness/personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
User InterviewsUsability TestingSurveysData AnalysisResearch Methodologies
Soft Skills
Analytical SkillsOrganizational SkillsCollaboration SkillsCommunication Skills