Underwriter

• Partner with the SVP to guide the underwriting approach for the Management Liability business, including risk appetite and decision authority.
• Review and provide input on complex or higher-exposure accounts, and step in on key deals as needed.
• Lead a team of five underwriters, supporting their day-to-day work, performance, and development.
• Maintain your own book of business, including underwriting decisions, broker engagement, and portfolio performance.
• Build and maintain relationships with wholesale brokers within the West region.
• Partner with Product, Actuarial, and Claims to adjust pricing, coverage, and underwriting approach as needed.
• Monitor portfolio trends and adjust underwriting approach where appropriate.
• Look for ways to improve workflows and make underwriting processes more efficient.
• Ensure underwriting practices align with regulatory requirements and internal guidelines.
• Support hiring, onboarding, and ongoing development of underwriting staff.
• Perform other duties as needed.

Vice President, Management Liability Underwriting

• Assist with underwriting insurance risks in accordance with the business plan and delegated authority to meet business objectives
• Ensure compliance with internal and external regulations and guidelines
• Provide technical underwriting and administrative support to the underwriting staff
• Gather information, prepare file documentation, and collaborate with internal partners
• Assist underwriters with agent interactions
• Analyze underwriting information to triage, prepare and respond to quotes, renewals and policy endorsements or inquiries
• Apply underwriting guidelines and ensure compliance with all company filings, rules, and regulations
• Underwrite and process all endorsement requests
• Independently execute pricing strategy and document pricing decisions
• Identify and execute opportunities to upsell and cross sell UFG coverages and products
• Screen new business submissions for assigned underwriter(s)
• Provide clear direction to Support Staff for policy changes, renewals and quote entry
• Work as a liaison between partner departments to resolve issues at a policy level
• Seek agency engagement to obtain missing information or clarify policy needs
• Foster a collaborative working relationship with assigned underwriters to achieve KPI metrics
• Identify risks that require reinsurance and risk control services
• Actively assist with the review and analysis of the portfolio.

Underwriting Associate

• Lead and manage a large, multi‑functional Business Banking Lending Center (BPLC) encompassing service representatives, underwriters, portfolio managers, and credit approvers.
• Own the end‑to‑end lending operating model, ensuring underwriting and servicing processes are well‑designed, documented, tested, and consistently executed.
• Maintain a strong culture of risk management and control aligned with enterprise frameworks and regulatory expectations.
• Address complex customer concerns, complaints, and escalations to ensure fair, timely, and favorable resolution.
• Partner with senior executives and business leaders to align operational capabilities with growth, risk, and financial objectives.
• Develop and oversee performance, risk, and compliance reporting across operations, training, and automation.

Managing Director, U.S. Business Banking Loan Underwriting, Operations, Transformation

• Assists underwriters with reviewing submissions, drafting quotes, binders, policies, and endorsements maintaining a field service reputation that is recognized as superior in the industry
• Codes, bills, registers, processes, and distributes insurance invoices, binders, policies, and endorsement within processing standards established by leadership
• Contacts external distribution partners for any required or outstanding underwriting information; pre or post binding as needed to underwrite and complete file documentation
• Provides support for file audits by maintaining files and conducting file reviews, QA/QC as needed
• Reviews and resolves premium discrepancies
• Monitors the in-office underwriting workflow to meet service level agreements as determined by leadership as well as perform special projects as needed

Underwriting Technician, Primary Retail Casualty

• Primary responsibility for monthly client deliverables
• Create and manage dashboard exhibits
• Establish ongoing communication with carriers to monitor claim trends
• Remain current with products available
• Build employer/employee contribution strategies and projection-based modeling
• Work closely with actuarial partners on project-based work
• Assist on additional team projects as needed
• Provide data manipulation and formatting
• Support medical utilization project-based work

Director of Underwriting, Employee Benefits

• Own the collections function end-to-end
• Manage and improve collections operations
• Serve as primary owner on collections and servicing policy documentation
• Partner with Legal and Compliance for compliant collections practices
• Define collections performance metrics; track and report on delinquency rates
• Own the end-to-end operational layer across IO credit product variants
• Bring consistency and rigor to underwriting processes
• Monitor pipeline health and manage operational bottlenecks

Underwriting & Servicing Operations Manager – Cards

• Review submissions, obtain pertinent underwriting information to enable or assist the underwriter to accurately identify and assess exposures and risk hazards
• Perform and/or coordinate completion of transactional underwriting duties with timeliness and accuracy including: preparation of proposals and binders; account invoicing; policy and endorsement issuance and processing of reinsurance transactions
• Complete other underwriting account support tasks with minimal supervision as per company guidelines
• Adhere to all service standards and respond with urgency to all internal and external customer requests
• In partnership with the underwriter, provide complete and detailed documentation of the underwriting file for all discussions and decisions
• Handle complex accounts and lead as a technical subject matter expert
• Work with IT to represent the needs of the user group including user acceptance testing
• May be responsible for onboarding/training/mentoring of new or less experienced UAs
• Willingness to lead, take charge and offer opinions and direction

Senior Underwriting Assistant

• Manages and coordinates the activities for assigned Business Banking Underwriting department
• Ensures quality service and effective support for all of the assigned internal and external customers
• Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals
• Administers corporate policies and procedures and ensures compliance with applicable laws and regulations
• Conducts underwriting review process in a manner designed to minimize the bank’s risk while employing problem resolution techniques in approving loans
• Provides support and training for all staff, including underwriting guidelines for underwriting staff

Business Banking Underwriting Manager

• Manage the profitability, growth, and retention of business within a location or region.
• Partner with RVP to develop and implement business strategies to effectively achieve profit and growth objectives.
• Effectively manage local strategies, objectives and tactics concerning relationships with brokers and agencies.
• Underwrite and skillfully negotiate the most complex, at-risk, or hard-to-close deals.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales strategies and identify cross-selling opportunities.
• Regularly meet in person with agents and brokers and have the ability to travel to these meetings.
• Provide strategic direction and support for team and take responsibility for coaching, training, and performance management.
• Perform other duties as assigned.

Underwriting Managing Director – Ocean Marine

• Responsible for supporting the underwriting process for property coverages
• Provide technical underwriting and administrative support for assigned new and renewal accounts
• Collect and reconcile new and renewal submission information to prepare policy/account files for underwriter review
• Review and analyze account information for necessary underwriting data
• Communicates and follows up with broker for missing information
• Produce quotes and binders for new and renewal accounts/policies
• Complete all aspects of reinsurance tasks per underwriting guidelines
• Perform quality control checks to ensure data accuracy
• Provide excellent customer service in a timely and professional manner

Underwriting Assistant

• Participate in a program that equips you with learning experiences
• Develop knowledge and understanding of AIG and the insurance industry
• Learn new skills through on-the-job experiences and instructor-led masterclasses
• Build connections with colleagues across the organization

Early Career Underwriting Analyst

• Ability to underwrite conventional and government loans (FHA, VA).
• Maintain and report underwriter bonus.
• Provide guidance and solutions to underwriting team and branches for complex underwriting scenarios and escalations.
• Assist in special projects and training as designated by underwriting management.
• Communicate with branches on escalations and escalated scenarios.
• Perform second level reviews as designated by senior underwriting management.
• Work with underwriting team to maintain standard service level agreements.
• Monitor underwriting pipeline to ensure productivity and adherence to set SLAs.
• Provide mentoring and coaching to underwriting staff as identified or required by senior management.
• Utilize problem solving, judgement, knowledge, and experience to effectively remedy loan level issues.
• Manage department reports.
• Manage a team consisting of approximately five to ten individuals.
• Communicate effectively with operations and sales staff to maintain a high level of customer service via phone and email.
• Perform other related duties as assigned by management.

VP of Non-QM Underwriting – West Coast

• Underwrites and manages a book of business of highly complex, specialty accounts within broad authority levels
• Assists with the development and execution of strategic initiatives that contribute to the growth and profitability for that book of business in assigned territory
• Focus is typically on new business production and large account management
• Maximizes opportunities for underwriting profitable new and renewal business
• Develops and maintains an active target account list tracking prospects and account rounding and/or missed opportunities
• Manages financial performance of assigned territory including: accident year loss ratio, premium plans, and commission targets
• Executes underwriting strategy as determined by management
• Ensures compliance with standards and assigned underwriting authorities

Underwriting Specialist – Specialty Property

• Lead production underwriter for the territory.
• Profit and loss responsibility for the book of business within the region.
• Supervises a regional team of underwriters, though remains accountable as the ultimate manager of the book of business.
• Sets the surety business plan for the region, in line with the Surety LOB strategy.
• Initiates marketing activities with agents, brokers, and customers.
• Recruits, hires, and develop underwriters within the territory, both experienced and trainees.
• Manages recommendations for surety programs.
• Prepares budgeting, business plans, and expense management.
• Monitors and manages the quality of the surety portfolio towards profitability.

Regional Surety Bond Underwriting Manager

• Support underwriters in evaluating risks and ensuring compliance
• Handle administrative tasks
• Analyze policy language
• Engage with internal and external stakeholders

Underwriting Operations Technician – Inspection Department

• Support the team with binding processes
• Navigate carrier portals to complete bind orders efficiently
• Process paperwork and follow up on outstanding documentation
• Handle endorsement requests and processing
• Gather and organize required information to complete files
• Set up and maintain files, including importing documentation as needed
• Request necessary information from agents in a timely manner
• Collaborate with carriers to resolve questions and disputes
• Provide general team support as needed
• Continuously build knowledge of the industry and the role of wholesale within it

Underwriting Technical Coordinator

• Engages in a hands-on training program that provides knowledge and exposure to the fundamental theories, principles and concepts of insurance, underwriting, and renewable energy.
• Develops skills that contribute to technical support, underwriting and risk evaluation, and service to assigned producers on accounts.
• Assists in the functions of the underwriting department.
• Observes, questions and develops an understanding of the operations within the department as well as within the company in order to learn the principles of insurance and underwriting.
• Begins to develop agency relationships.

Underwriting Trainee – Commercial Surety

• Lead and manage a large, multi-functional Business Banking Lending Center (BPLC) encompassing service representatives, underwriters, portfolio managers, and credit approvers.
• Own the end-to-end lending operating model, ensuring underwriting and servicing processes are well-designed, documented, tested, and consistently executed.
• Maintain a strong culture of risk management and control aligned with enterprise frameworks and regulatory expectations.
• Address complex customer concerns, complaints, and escalations to ensure fair, timely, and favorable resolution.
• Partner with senior executives and business leaders to align operational capabilities with growth, risk, and financial objectives.
• Develop and oversee performance, risk, and compliance reporting across operations, training, and automation.
• Lead the design and delivery of enterprise learning programs, including digital content, virtual sessions, and on-the-job training.

Managing Director – Head, U.S. Business Banking Loan Underwriting, Operations, Transformation

• Manage 3 UW teams and develop their skill sets in line with our underwriting philosophy and guidelines
• Maintain relationships and stay on the cutting edge of new third party data offerings. Identify, pilot, and engage new tools to improve underwriting
• Communicate with our insurance partners in concert with Ladder’s business development director who leads the relationship management of our reinsurers and carriers
• Partner with actuary to present mortality slippage each month to Ladder’s mortality team
• Serve as a subject matter expert to engineering and product teams as we build new insurance offerings

Director, Underwriting

• Underwriting the most complex risks
• Delivering the value of the AIG brand to broker partners and clients
• Developing and maintaining relationships
• Make independent sales calls to market and cross-market products
• Managing an assigned portfolio of renewal business
• Establishing and refining underwriting workflow
• Coordinating activities to achieve volume expected to meet operational requirements
• Monitoring performance of staff members according to established standards
• Training and mentoring new staff
• Supporting management in maintaining high service standards

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